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Prime Refunds

5.0 (4 reviews)
Closed • 10:00 am - 7:00 pm

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Services - Prime Refunds

Current year tax preparation and filing

Past year(s) tax preparation and filing

Audit and conflict resolution support

1 More Service

Tax planning

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5 years ago

Prompt service, very fairly priced, very kind and friendly people. Happy to use them and recommend them to others.

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7 years ago

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Caroprese & Company

Caroprese & Company

(15 reviews)

Great firm highly recommended! They did a great job. They did a great job with my taxes.read more

Came to them not too last minute to get help with individual tax filing in a complex year, and I…read morehave never used anything but turbotax in the past. Their rate is not terribly low but I figured it would work out considering that they might get me a better refund than, say, HR Block. They offered the rate plus an hourly for their individual preparation, and I agreed. After entering my documents, my agent learned about my small LLC started during the previous tax year, and requested the relevant documents to file the taxes for it. Great! It is a tiny business- it seems my agent is going to throw this in to maximize the return. 2.5 weeks later, after an update request, someone else from the company sends me a message informing me of an added $750 plus hourly (!!!) for the LLC filing. It had been 7 weeks of their collecting documents altogether, with no other information provided about my status/return. I told them this was unacceptable and that in order to continue they would need to wave the fee or offer a discount. They offered $200 off what would be an extra $1200 or so. I'm throwing them a 2 star for at least acknowledging a mistake and offering a partial refund. This is probably too generous considering I'm paying them $230 in hourly fees for absolutely nothing but stress. Went to HR block and got a nice return for maybe a quarter of the price.

Prime Refunds - taxservices - Updated June 2026

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