Hiiiiii. I have lived in a New Horizons Housing apartment since 2011 if I am not mistaken. Time…read morehas certainly flown. They have been completely kind and understanding to me my entire stay! Always professional, maintenance is always responsive. I never had a maintenance request go longer than two day. Even if I called something in on a Sunday, still responsive. I honestly wish all companies could operate this way. I highly recommend them and I think anyone who is considering them should as well. These are affordable cute apartments and yearly my rent hasn't gone up any more than $20 which is unheard of. You will enjoy your time here, i certainly did!

I wanted to post an update because I've seen many positive posts, however, they aren't recent and…read morethere has been a shift recently. Things were great until there was a problem: *A flood from a pipe *false fire alarm going off a few times in a month *heater breaking in the winter (it's day 4 and it's not fixed yet) *office closes earlier than a typical work day, so if it's after 4 or so, no one is there. *maintenance may or may not come. If they don't, they may erase service request so it looks like you never put a ticket in *some times you get unprofessionalism when you contact the office *more times then not, the service team half asses a job and it looks like hell.

Absolutely horrible!!! Do not rent a property that is managed by him!!! When I complained about my…read morebasement flooding and all the mold it was causing, he told me that if I don't like it, I can move. (I'm a single mother and have 2 kids in the school district.) It's not that simple to just up and move when I've done nothing wrong. Ive never been late on my rent, ever. Why should I inconvenience myself and spend my time, energy and money, when he could and should simply just do his job? He is just pure lazy and has no compassion or empathy.

I rented from them for 1 year and it was 1 year too long. From the day I moved in the house was…read morefilthy, not repainted, and overall dirty. They took forever to respond to maintenance requests (I went 3 weeks without air), allowed us to live in a house with poorly functioning heat(our inside temperature was 60 degrees or below on the coldest days even with the "heat" running), and tried to make us pay for a high water bill when it was their water tank that was leaking. You have to send them multiple emails to get them to even come out. Happy to be moved out so I never have to deal with this management group again.

We are moving from Bucks County down to Philadelphia, rending from JG Real Estate. During this…read moreinitial month as we move in, the folks at JG have been tremendously helpful and responsive. They have fixed everything we have asked them to fix, and even came to the rescue near-instantly when a key broke off in the front door lock. Their online portal for reporting issues is intuitive and useful. The staff, especially Bryan Cairns, has been responsive and friendly. Best landlord situation I've ever had, so far.

Absolutely nightmarish. They don't care about their tenants wellbeing or safety in the slightest…read more We had a colony of squirrels living in our walls for 3 months before they did anything about it and now we have a leak downstairs that they've ignored for 5 days. AVOID AVOID AVOID

Dishonest and unethical in their dealings. Renters in Philadelphia should completely avoid…read morePowelton Properties, they are manipulative, will use every trick in the book to keep your security deposit, and it is impossible to get ahold of anyone with accountability. Just avoid if you possibly can. If not, then document absolutely every interaction.

I Do NOT recommend living in a property owned by this company. 4520 Springfield Ave specifically is…read morea run down building with a constant flood in the basement near the laundry. A faulty fire alarm system that went off in the middle of the night multiple times in the winter that we had to wait for firefighters to come turn off. Our unit had a leak for the entire year that we had to put in multiple requests for it to be fixed just for it to never be properly fixed & eventually caused black mold and mushrooms to be growing out of our wall. When we sent pictures of the mold/mushrooms in the apartment still nothing was done to fix it. There was no acknowledgment or apology for the living conditions. When it came time to move out, we informed them we were leaving the stick & peel wallpaper up on the molded wall because we did not want to be dealing with something hazardous. When we received our security deposit we saw that we were charged for the wallpaper we left up even after explaining why we left it. We had put it up in a different spot as well that we removed, so we did not leave the other piece up just because we didn't feel like taking it down. WE LEFT IT BECAUSE IT HAD MOLD AND A ROTTING WALL UNDERNEATH IT THAT WAS DUE TO THE NEGLIGENCE OF POWELTON PROPERTIES. When we reached out to understand why we were charged for this we were met with the same response every time. Still no acknowledgment of the mold. Passive aggressive emails. Calling multiple times waiting to speak to the property manager, who was *shockingly* unhelpful. My roommate was yelled at on the phone by Deena and then we got an email saying we threatened them and our communication has ended with them. There were zero threats made. And our apartment is now up online for 1500, when they were trying to charge us 1700 if we renewed.

AVOID AT ALL COSTS - THEY WILL STEAL FROM YOU. I had an extremely disappointing experience with New…read moreAge Realty Group, Inc. when applying for a rental at 3000 Sunrise Walk, Philadelphia, PA. After paying a $3,600 holding fee and $120 in application fees, expecting the deposit to be refundable based on initial assurances, I was shocked to learn they intended to keep it all as a "withdrawal penalty" after I withdrew due to their refusal to honor agreed-upon terms, like a pet allowance. The company's deceptive practices are glaring-- they failed to clearly disclose that the holding fee would be non-refundable, burying this critical detail in fine print within a multi-page document provided only after payment. This lack of transparency, combined with not providing application copies upfront and pressuring payment before processing, misled me into believing the funds were secure. Their refusal to negotiate lease terms, including the pet addendum that was a key condition, further exposed their bad faith. Online reviews echo similar complaints about withheld deposits and opacity, pointing to a troubling pattern. I strongly advise caution with this company-- their practices seem designed to trap applicants into forfeiting money. Avoid at all costs unless they overhaul their approach to honesty and fairness. **update email received from Christos Tzimoulis 8.13.25: "I do know that going online and slandering a company is not a good way of trying to resolve an issue in good faith. Fortunately for you, we do have at least one tour scheduled this week.  If I were you, I'd hope that it gets rented quickly, so your damages are reduced." My honest review prompted an unprofessional response from the broker. They falsely accused me of "slandering" them and used threatening language, suggesting I'd face "damages" unless their property at 3000 Sunrise Walk, Philadelphia, PA 19125, rents quickly. This intimidating tactic, rather than addressing my valid concerns, further highlights their lack of transparency and accountability. Potential renters should be cautious. **second update on Gag Order and Claims of No Losses 8.28.25: "We have re-rented the unit at no loss to the Landlord. Attached is a Release. Please review, sign and return asap. Chris" In a subsequent email, New Age Realty Group claimed they incurred no losses from my withdrawal, yet still refused to refund our $3,600 holding fee, contradicting their own justification for withholding it. Furthermore, they sent a gag order, demanding we sign a non-disclosure agreement to release the funds they acknowledge owing us. This coercive attempt to silence my valid concerns about their deceptive practices further exposes their lack of integrity. *** Update on Refusal of NDA and Additional Demands 9.5.25: "The new tenants are moving into the house on 9/10, not 9/1, as I originally thought. Attached is page 1 of the signed lease FYI. The Landlord will be losing $1,080 due to this change in move in date. Additionally, my bookkeeper brought to my attention that we are owed a leasing commission equal to one month's rent for your rental, as we had fulfilled our obligation of finding a qualified tenant for the rental of the house. Had you not asked for 21 changes to our standard lease agreement after you were approved for the rental, or had we agreed to most if not all of your 21 changes, the deal would have closed as planned and expected. The loss in September rent and the leasing fee due to New Age from Landlord equal $4,680. Your decision to not proceed in the rental will cost the owner $4,680. As of now, you owe the Landlord $1,080, after the forfeiture of your $3,600 holding fee. I am ready to answer every complaint that you file as most if not my entire response to any inquiry is captured in this email thread. If you would like to reconsider your position and agree to resolve this amicably, I will still honor the mutual release that I sent to you last week. If you do not want to agree and walk away by mutual consent, then, we will both waste more time and energy of responding to inquiries and defending ourselves to whoever gets involved in this situation. Chris" After we explicitly refused to sign the non-disclosure agreement demanded by New Age Realty Group to release the $3,600 holding fee they acknowledge owing, they escalated their tactics by claiming we now owe them additional money. This baseless demand, made despite their earlier admission of incurring no losses from my withdrawal, further demonstrates their coercive and dishonest practices aimed at intimidating and extorting applicants.

Hey this is my basement I been living here two years gone three how long you think it takes for a…read morebasement to look like this after all the promises of fixing plumbing and sanitizing ok I'll see you in court Not to mention they upt my rent for what i don't know

Leaving 2 stars because they keep removing one star reviews…read more Never ever rent any property from this group. The Rally is their latest project they are trying to sell now after running it into the ground. The two property managers they have are not only the most unprofessional people I have ever met but they don't actually work other than sending out an email of office closures lol. Honestly if I was the scam artist that owns this business I don't even know how I could justify keeping these people employed So they can sit in an office and watch tiktok and do nothing. They do NOTHING, no maintenance is ever done, people have been without AC for the entire summer, the gym is disgusting, the dog area on the roof deck is filled with feces and the people that have been moving in now are sketchy to say the least. They are approving anyone for the apartment so they can flip is, doesn't matter who they are, background history, ect and in doing so we now have tenants stealing packages from other tenants.

I'm sharing this long review to shed light on my experience living at Franklin House under the…read moremanagement of Brick Management and Tionna Christopher (Markowski). Anything associated with Brick Management or Tionna Christopher's name is synonymous with poor living conditions and subpar management practices. The staff's demeanor was consistently inattentive, inconsiderate, and unprofessional. From July 2023 to April 2024, my time at Franklin House was marred by numerous issues indicative of poor management and maintenance standards. In July, I immediately observed several concerning deficiencies in the unit. Receptacle outlets were improperly installed, with coverings cut to fit irregular spots. The walls were hastily painted, resulting in mismatched shades of white. Blinds were dysfunctional and windows fell out of their track, posing safety hazards. Notably, one wall lacked proper framing, posing a significant structural risk. Despite raising these concerns with Tionna, the property manager, and submitting maintenance requests, issues remained unresolved. Maintenance staff admitted to receiving instructions to overlook these deficiencies when he brought them to their attention before I moved in. He was told from management, "hopefully she won't notice". This began the demonstration of a systemic failure to address tenant concerns adequately. The situation deteriorated further throughout my tenancy, as maintenance requests were largely ignored. The air conditioning system repeatedly failed and ceilings leaked during rainstorms. The laundry room door fell off its tracks and my intake fan was so loud, it rendered the heating system completely unusable during winter. Safety concerns were rampant, with incidents including unauthorized individuals gaining access to the building, homeless individuals breaking in, fobs not working, and maintenance entering my unit without any type of notice. My personal security camera and the trash he left in my trashcan are the only evidence of his visit. The lack of responsiveness from management further exacerbated these issues. Other safety hazards included the absence of a front desk concierge, leading to package thefts and security breaches. Additionally, if any concerns arise after 4pm on Friday, they will go unanswered until Monday. The building's stairwells were littered with hazardous materials - including needles, feces, urine, and vomit - posing health risks to tenants. This building is located on a corner where there is a steam manhole. In Philly, that means there WILL be a homeless person dwelling there. During my time, he was dangerous and I feared coming home alone at night. There was nothing there to protect tenants while on Franklin House's property from these individuals. Despite numerous complaints and safety concerns, management displayed a lack of urgency in addressing these issues. The overall disregard for tenant well-being and safety is unmistakable. This was a very shortened version of events. However, I insist living here was exhausting and I urge anyone to avoid renting from Brick Management or Tionna Christopher at all costs. The disregard for tenant concerns and substandard living conditions make Franklin House an unfit place to call home. Especially at luxury apartment prices.

I'm sorry to see Mr. Laren is still in the property mismanagement business. My experience goes…read moreback several years to my college term in Philadelphia, but it is still very fresh in my memory. I rented an apartment from him on Pine Street, and there were multiple issues even before I moved in. He never did any of the work that was written into our signed lease; he had a habit of completely shutting off the heat in the winter (during the middle of the night), while my neighbors and I complained about nearly freezing). Magically, the heat would turn back on around 6 AM. I ended up in court with him, for a fire caused by what the Philadelphia Fire Department attributed to "faulty wiring," where I lost several of my belongings. Mr. Laren was rude, unprofessional, and offensive. We ended up settling in my favor, and I was allowed to get out of the lease three months early. I'm beyond sad that students today are still dealing with the misfortunes I had to endure during college- a time when we should be supported and encouraged to explore our minds in school, rather than fight greedy, ill-intentioned older people who simply want our money in exchange for the lowest possible service and investment in our welfare as tenants.

I signed a commercial lease with Constellar, paid first, last, and security deposit, and was…read morescheduled to take possession June 1. Despite full payment and a fully executed lease, the landlord failed to deliver the space and went silent. Their lawyer later claimed--falsely--that the lease was null and void due to unrelated negotiations with a third party. Then they sent me an email asking if I was enjoying my tenancy, and a request to leave them a review. I am now preparing to pursue legal action for breach of contract and damages. Tenants should proceed with caution.