I wanted to post an update because I've seen many positive posts, however, they aren't recent and…read morethere has been a shift recently. Things were great until there was a problem: *A flood from a pipe *false fire alarm going off a few times in a month *heater breaking in the winter (it's day 4 and it's not fixed yet) *office closes earlier than a typical work day, so if it's after 4 or so, no one is there. *maintenance may or may not come. If they don't, they may erase service request so it looks like you never put a ticket in *some times you get unprofessionalism when you contact the office *more times then not, the service team half asses a job and it looks like hell.

Heat has been an issue for weeks and now there's been no heat in the entire building for a week…read more nothing but excuses for management. I'm looking at legal possibilities to break my lease early and recoup losses from when the space has been uninhabitable. I recommend staying away from this building and this company

Absolutely horrible!!! Do not rent a property that is managed by him!!! When I complained about my…read morebasement flooding and all the mold it was causing, he told me that if I don't like it, I can move. (I'm a single mother and have 2 kids in the school district.) It's not that simple to just up and move when I've done nothing wrong. Ive never been late on my rent, ever. Why should I inconvenience myself and spend my time, energy and money, when he could and should simply just do his job? He is just pure lazy and has no compassion or empathy.

I rented from them for 1 year and it was 1 year too long. From the day I moved in the house was…read morefilthy, not repainted, and overall dirty. They took forever to respond to maintenance requests (I went 3 weeks without air), allowed us to live in a house with poorly functioning heat(our inside temperature was 60 degrees or below on the coldest days even with the "heat" running), and tried to make us pay for a high water bill when it was their water tank that was leaking. You have to send them multiple emails to get them to even come out. Happy to be moved out so I never have to deal with this management group again.

Had a great experience with JG. We had a number of unusual circumstances and they adapted to our…read moreconstraints and were always polite and professional.

They lie. After contracting to buy a house at 5821 Baltimore Ave and hiring a home inspector, they…read morepromised they would have the gas and water on so the inspection could take place. The day of the inspection, NOTHING. They wouldn't even return calls that day. Since it cost me 750.00, I will complain bitterly about them both online and on my 2 weekly radio shows. FOOLS.

Dishonest and unethical in their dealings. Renters in Philadelphia should completely avoid…read morePowelton Properties, they are manipulative, will use every trick in the book to keep your security deposit, and it is impossible to get ahold of anyone with accountability. Just avoid if you possibly can. If not, then document absolutely every interaction.

I Do NOT recommend living in a property owned by this company. 4520 Springfield Ave specifically is…read morea run down building with a constant flood in the basement near the laundry. A faulty fire alarm system that went off in the middle of the night multiple times in the winter that we had to wait for firefighters to come turn off. Our unit had a leak for the entire year that we had to put in multiple requests for it to be fixed just for it to never be properly fixed & eventually caused black mold and mushrooms to be growing out of our wall. When we sent pictures of the mold/mushrooms in the apartment still nothing was done to fix it. There was no acknowledgment or apology for the living conditions. When it came time to move out, we informed them we were leaving the stick & peel wallpaper up on the molded wall because we did not want to be dealing with something hazardous. When we received our security deposit we saw that we were charged for the wallpaper we left up even after explaining why we left it. We had put it up in a different spot as well that we removed, so we did not leave the other piece up just because we didn't feel like taking it down. WE LEFT IT BECAUSE IT HAD MOLD AND A ROTTING WALL UNDERNEATH IT THAT WAS DUE TO THE NEGLIGENCE OF POWELTON PROPERTIES. When we reached out to understand why we were charged for this we were met with the same response every time. Still no acknowledgment of the mold. Passive aggressive emails. Calling multiple times waiting to speak to the property manager, who was *shockingly* unhelpful. My roommate was yelled at on the phone by Deena and then we got an email saying we threatened them and our communication has ended with them. There were zero threats made. And our apartment is now up online for 1500, when they were trying to charge us 1700 if we renewed.

AVOID AT ALL COSTS - THEY WILL STEAL FROM YOU. I had an extremely disappointing experience with New…read moreAge Realty Group, Inc. when applying for a rental at 3000 Sunrise Walk, Philadelphia, PA. After paying a $3,600 holding fee and $120 in application fees, expecting the deposit to be refundable based on initial assurances, I was shocked to learn they intended to keep it all as a "withdrawal penalty" after I withdrew due to their refusal to honor agreed-upon terms, like a pet allowance. The company's deceptive practices are glaring-- they failed to clearly disclose that the holding fee would be non-refundable, burying this critical detail in fine print within a multi-page document provided only after payment. This lack of transparency, combined with not providing application copies upfront and pressuring payment before processing, misled me into believing the funds were secure. Their refusal to negotiate lease terms, including the pet addendum that was a key condition, further exposed their bad faith. Online reviews echo similar complaints about withheld deposits and opacity, pointing to a troubling pattern. I strongly advise caution with this company-- their practices seem designed to trap applicants into forfeiting money. Avoid at all costs unless they overhaul their approach to honesty and fairness. **update email received from Christos Tzimoulis 8.13.25: "I do know that going online and slandering a company is not a good way of trying to resolve an issue in good faith. Fortunately for you, we do have at least one tour scheduled this week.  If I were you, I'd hope that it gets rented quickly, so your damages are reduced." My honest review prompted an unprofessional response from the broker. They falsely accused me of "slandering" them and used threatening language, suggesting I'd face "damages" unless their property at 3000 Sunrise Walk, Philadelphia, PA 19125, rents quickly. This intimidating tactic, rather than addressing my valid concerns, further highlights their lack of transparency and accountability. Potential renters should be cautious. **second update on Gag Order and Claims of No Losses 8.28.25: "We have re-rented the unit at no loss to the Landlord. Attached is a Release. Please review, sign and return asap. Chris" In a subsequent email, New Age Realty Group claimed they incurred no losses from my withdrawal, yet still refused to refund our $3,600 holding fee, contradicting their own justification for withholding it. Furthermore, they sent a gag order, demanding we sign a non-disclosure agreement to release the funds they acknowledge owing us. This coercive attempt to silence my valid concerns about their deceptive practices further exposes their lack of integrity. *** Update on Refusal of NDA and Additional Demands 9.5.25: "The new tenants are moving into the house on 9/10, not 9/1, as I originally thought. Attached is page 1 of the signed lease FYI. The Landlord will be losing $1,080 due to this change in move in date. Additionally, my bookkeeper brought to my attention that we are owed a leasing commission equal to one month's rent for your rental, as we had fulfilled our obligation of finding a qualified tenant for the rental of the house. Had you not asked for 21 changes to our standard lease agreement after you were approved for the rental, or had we agreed to most if not all of your 21 changes, the deal would have closed as planned and expected. The loss in September rent and the leasing fee due to New Age from Landlord equal $4,680. Your decision to not proceed in the rental will cost the owner $4,680. As of now, you owe the Landlord $1,080, after the forfeiture of your $3,600 holding fee. I am ready to answer every complaint that you file as most if not my entire response to any inquiry is captured in this email thread. If you would like to reconsider your position and agree to resolve this amicably, I will still honor the mutual release that I sent to you last week. If you do not want to agree and walk away by mutual consent, then, we will both waste more time and energy of responding to inquiries and defending ourselves to whoever gets involved in this situation. Chris" After we explicitly refused to sign the non-disclosure agreement demanded by New Age Realty Group to release the $3,600 holding fee they acknowledge owing, they escalated their tactics by claiming we now owe them additional money. This baseless demand, made despite their earlier admission of incurring no losses from my withdrawal, further demonstrates their coercive and dishonest practices aimed at intimidating and extorting applicants.

Hey this is my basement I been living here two years gone three how long you think it takes for a…read morebasement to look like this after all the promises of fixing plumbing and sanitizing ok I'll see you in court Not to mention they upt my rent for what i don't know

I'm sorry to see Mr. Laren is still in the property mismanagement business. My experience goes…read moreback several years to my college term in Philadelphia, but it is still very fresh in my memory. I rented an apartment from him on Pine Street, and there were multiple issues even before I moved in. He never did any of the work that was written into our signed lease; he had a habit of completely shutting off the heat in the winter (during the middle of the night), while my neighbors and I complained about nearly freezing). Magically, the heat would turn back on around 6 AM. I ended up in court with him, for a fire caused by what the Philadelphia Fire Department attributed to "faulty wiring," where I lost several of my belongings. Mr. Laren was rude, unprofessional, and offensive. We ended up settling in my favor, and I was allowed to get out of the lease three months early. I'm beyond sad that students today are still dealing with the misfortunes I had to endure during college- a time when we should be supported and encouraged to explore our minds in school, rather than fight greedy, ill-intentioned older people who simply want our money in exchange for the lowest possible service and investment in our welfare as tenants.

I signed a commercial lease with Constellar, paid first, last, and security deposit, and was…read morescheduled to take possession June 1. Despite full payment and a fully executed lease, the landlord failed to deliver the space and went silent. Their lawyer later claimed--falsely--that the lease was null and void due to unrelated negotiations with a third party. Then they sent me an email asking if I was enjoying my tenancy, and a request to leave them a review. I am now preparing to pursue legal action for breach of contract and damages. Tenants should proceed with caution.

We were so excited to have our event with Prime Properties! The front desk staff was amazing and…read morevery helpful with our needs from A- Z. Thank you for the great and historical opportunity on 12 /12... We are considering of booking our next event in the future. Thank you so much! PMO

Modern, clean and affordable apartment living. Feels like a house so I treat it like a home. Staff…read moreare friendly and customer service is superb. The maintenance department are attentive and thorough to request when called. The past three years have been great!