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    Prime Property Management

    1.4 (9 reviews)

    Services - Prime Property Management

    Property management

    Buyer's agent

    Listing agent

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    1 year ago

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    2 years ago

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    2 years ago

    They do not answer calls regarding problems with their property . Numerous phone calls unanswered.

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Shannon Comer is the best. She really went a I've and beyond with helping my family with our needs. Thanks Shannon

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    13 years ago

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    11 years ago

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    Specialized Property Management - result of bad renters

    Specialized Property Management

    (47 reviews)

    Western Hills/Ridglea

    BAD FOR HOMEOWNERS. First, I don't think a Fort Worth location exists. I was never able to meet a…read moreperson face to face and when I had an issue with a garage door opener they directed me to a drop box in Dallas. This is a team of work-from-home people spread throughout the metroplex. Their people will never actually step foot in your home. Only their subcontracted local vendors. They don't communicate or screen tenants. They allowed tenants to move into my property without paying a security deposit! Those tenants stopped paying rent, had to be evicted, and they trashed the house. I was under contract for 12 months, my property was occupied for 7 and I received rent for 4.5. They hired vendors to clean up, including a deep clean. My property sat unoccupied and full of crap (literally, dog crap) for a month before the vendors came. And they didn't clean. I sent pictures and videos detailing the incomplete work (large spots of washable paint that I could wipe up with water, animal fur and lint stuck to baseboards, cabinet faces splattered with food, etc) and asked that the invoice not be paid until the vendor came back. They paid the vendor anyway and said the vendor told them there had been "stains". So I ended the contract and had to do the work myself anyway. I lost a ton of money using this company.

    STAY AWAY. STAY VERY FAR AWAY. This is absolutely the worst company I have ever worked with. Not…read morejust the worst property management company. The worst company period. They managed one of my investment properties and it was a complete nightmare. You have 17 different departments that would have to answer for any of your needs. One for billing, one for repairs, one for leasing, one for customer service etc.... You speak to a new person every time and they are hourly employees based out of another country. Yes, their door fee is great. $109/mo but they bring a new meaning to the word cheap. This is the biggest JOKE of a company. I promise you with all of my heart and soul..... DO NOT WORK WITH THEM. This company is temu property management. They lock you into a contract because and once you're locked in... you're stuck with the incompetence. There are no amount of words to describe my disgust with the employees, management and owners of this company. I have had to speak to every layer of this company to get things done. I do have ONE positive thing to say about this company..... You dont HAVE to sign with them. That is all.

    PURE Property Management of Texas

    PURE Property Management of Texas

    (27 reviews)

    Northeast

    Leasing was straightforward, but post-move-in communication and maintenance response times have…read morebeen slower than expected. Greater consistency and quicker follow-up would improve the experience.

    8/2025: Updated Review for Pure Property Management…read more I've decided to update my review, as the new manager at Pure Property Management, Johnny, has been absolutely fabulous. I should have reached out before posting my original review, but I was unwilling to speak with the previous female manager due to her consistently rude and dismissive attitude. Johnny, on the other hand, has been professional, responsive, and genuinely helpful -- a total game-changer. While there are still a few issues where I wasn't fully satisfied with the resolution, most of my concerns were addressed in a way that I feel good about. I finally submitted a service request for my A/C, and I was surprised to see it was addressed promptly, despite their usual requirement of providing three available dates. So far, the A/C seems to be working correctly now. That said, it's not 100 degrees outside today -- so only time will tell how well it performs under real heat. Also, I was frustrated about the unexpected fees that were added after I signed my lease renewal. To my surprise, Johnny was able to adjust the fees based on what I didn't need -- something I didn't even know was possible. That flexibility made a big difference and helped rebuild some trust. Again, I want to emphasize -- Johnny is FABULOUS, and since he took over, my experience with Pure Property Management has significantly improved. 7/2025: Review for Pure Property Management I have been a tenant at a property managed by Pure Property Management, and it has been by far the worst experience I've had with any property management company. 1. Inconvenient Repair Scheduling: When you need something repaired, they require you to provide three days that you're available to be home -- not just one. As someone who works a full-time job, this is extremely difficult. Most people need to request time off work at least two weeks in advance. I don't want to use three vacation days just to find out they only needed one. If repairs are being scheduled in advance, they should be able to accommodate a single requested day. 2. Surprise Fees After Signing: Another major issue: after signing your lease or renewal, they suddenly hit you with unexpected fees. While the individual charges may not exceed $150, the fact that they don't disclose them before you sign is misleading. You're locked in, and only then do they inform you of these added costs -- a shady business practice in my opinion. 3. A/C Issues That Never Get Fully Fixed: My air conditioner does not cool below 78°F from noon to around 9 PM, making summers unbearable and my electric bill skyrocket. Each time I put in a request, a tech comes out, cleans the coils, and says it's fixed -- but the problem keeps coming back. Nothing ever actually gets resolved. I had a gut feeling I shouldn't renew my lease, and I regret not listening to it. Save yourself the stress and money -- I highly recommend avoiding any property managed by Pure Property Management.

    Prime Property Management - propertymgmt - Updated May 2026

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