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    Prime Auto Lab

    5.0 (1 review)
    Closed Closed

    Services - Prime Auto Lab

    Auto detailing work

    Car wash

    Vehicle wrapping application

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    3 years ago

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    Mister Car Wash - I used to love watching the car go through the wash as a kid. Maybe still do...  :-)

    Mister Car Wash

    (71 reviews)

    I have a love hate relationship with car washes. When I do use them, Mr Car Wash is always the…read morefirst to come to mind. Not just because they have been in this area for decades, but because they have been reliable throughout the years. This most recent visit was no exception. The exterior of the vehicle looks great, and has a nice fresh-off-the-lot shine. The interior was past due for a little TLC so I went ahead and added an interior clean package. On a scale of 1 to 10, I will give this particular round a 6. While better than it was, the vacuum and dust cloths missed a number of places, and the windshield - the main reason for wanting the interior cleaned - still has some smudges. As an aside, while I can't confirm/may well be mistaken, I think that a number of the photos on the walls in the waiting area are of actual employees that I have seen working at this location. If that's the case, kudos to the company for the authenticity. I'm still giving this four stars because this location usually performs at that level. I'll re-assess next visit. Things to know: * This location is on a busy corner and shares driveway access with a couple other business - be cautious. * This is one of the very few (maybe the only remaining) Mister Car Wash in The Des Moines metro where you can pay to have your car's interior cleaned. Other locations are self-service.

    Service was not good very poor job not clean. Taking it back lousy job.needed to talk to some one…read moreand. Phone was hung upon 2 times

    The Shine Shop - Vacuum's but no hand held air guns. Tough to realize after the fact, especially in cold weather.

    The Shine Shop

    (24 reviews)

    I love The Shine Shop. I signed up for a monthly VIP membership which allows me almost unlimited…read morecar washes. They have great technology that reads my plate number for quick entry, without any hassle. It is relaxing to just sit in the car and enjoy the light show, as I crank up the radio.. The staff is always very helpful and friendly. As a bonus, every month I get a new dash wipe and air freshner.

    I've had a pretty horrible experience with the shine shop. I came in to cancel my membership and I…read moregot convinced to go on a retention plan for a reduced price, which ended up taking 20 minutes because the clerk couldn't figure out how to do it. After all the time that I was waiting I left and a few days later got charged almost $45 when it should've been $10. I called in multiple times after opening, got sent to voicemail several times. I then got through a couple times and was put on hold for several minutes even though I was the first collar in line. I came in in the following evening and was told that I had to come in person between the hours of 7 AM and 3 PM to get my refund which caused me to have to call out of work. In addition to all of that every single time that I come, I ask for touchless, but somebody in the wash area typically messes up and I get the brushes on my car. I have scratches on my windshield. All in all after talking with the manager and talking with the employee from the last time, not once did I get an apology. Each time I was just asked if I wanted to sign back up and give them more money. Spend your money somewhere else.

    Valley West Corner Store - A little bling added to our waiting area.  We love the retro look and hope our customers do too!

    Valley West Corner Store

    (17 reviews)

    Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

    Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

    Prime Auto Lab - auto_detailing - Updated May 2026

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