First off, I am a kaiser patient. I have been at Mercy General for cardiac care, as they have some…read moreagreement something. when I first get there , I follow the signs to parking .. I end up in the garage, its online registering for parking , no person to even talk to. Ok I came 15 min early, I used 10 to register. so hurry to the appointment.. remember that cardiac thing? ok, find my kaiser desk, and was told , sorry, no parking validation for the garage. oh and Mercy wont let them put up a sign either. 9 bucks for parking... its not just the money, I feel like I got tricked, free parking for kaiser in the other lot, no signs to the other lot, and no maps till you have an appointment. I hope the Sisters running Mercy General can do the right thing and stop tricking patients. put up a sign, you cant need that 9 bucks that bad .

I am sharing my recent experience at Mercy General Hospital Cardiac North…read more During my stay, the attending hospitalist did not listen to me. Because he cut me off and refused to hear my complete sentences, he made me feel entirely dismissed. His response made me feel like because I am a woman and a senior, I was stupid. I had to involve the patient advocacy department just to get my voice heard. Now I want to give special recognition to the following six nurses for their compassion and dedication. Megan Elizabeth Devinder Monika Jay Chuck

I was a little traumatized to have to go to the hospital because I had the worst experience with my…read moreson at their maternity center. However, I was admitted for 2 days at the medical center and had the complete opposite experience. Everyone was extremely friendly and helpful. I felt heard by all the nurses and doctors. They really went above and beyond to try to figure out what was going on running every test, scan or lab possible. I didn't feel dismissed at all, I left feeling waaaay better than I was before. With the proper discharge instructions and referrals I know I will have a positive recovery on the way. Thank you to, Simrit Sodhi, MD she was extremely reassuring and looking out for my best interest. She referred me to one of the best that could help me. I also appreciate David Jones, PA & Brad Auwinger DO, for taking my medical issues seriously and making sure nothing went unnoticed. Thank you to my attending provider John Zhong and Michael Bunuan, DO , Henry M Andoh, MD, Wilson A Chavez, MD, Daniel Ichel, MD for their help as well! Thank you to Garrick J Biddle, MD and Vicky B, CRT for performing my spinal injection smoothly with a mix of good laughs and education. I was extremely nervous but I couldn't feel a thing. Resident Physician, Connor Graham, great man full of jokes that I almost forgot I was at the hospital. All my RN's were fantastic: Sarah X, Ralph T, Thien N, Mitchell M, Stephanie C, Alex A, Karen H, Cecelia C, Rebecca P, Chloe M, Kinikia H, thank you for taking care of me. Physical Therapist, Marie Eustaquio and Galina Uskova, CNA, Guadalupe W, CNA all had such warming spirits. Thank you Anika, Student Nurse for wheeling me to my car and making sure I made it out safely. To the man who tried to assist me with getting my dimple jewelry out for MRI I appreciate you for trying lol now the lady you brought to try to help who had an attitude. I understand her reasoning she's witnessed patients biting someone's finger but she could have respectfully declined instead of bringing her attitude our way. We still had a good laugh and convo afterwards so that's all that matters. For those whose names I couldn't find in my care notes & wheeled me around or had to struggle with my veins for blood draws I appreciate you all as well. I had to get a lot of labs done and I loved the fact that they doubled check the amount of blood needed before taking it. Little attention to detail like that doesn't go unnoticed. They made calls to confirm, took priority samples first and split everything up so I wasn't left weak. Everyone I came across during my two day stay at the hospital was truly amazing, except Mrs. Attitude, thank you for providing me some relief and getting me back home to my family.

Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.

Today, July 21, 2026, I want to express my deep gratitude for the exceptional care I have received…read moreas a patient at UC Davis Health. My experience has been nothing less than optimal. Every team member, from the nurses and phlebotomy technicians to the help desk staff and physicians, especially my Doctor, Dr. Sarah Louie who has been remarkable. Dr. Louie is a compassionate professional who never loses her bedside manner; she listens to my concerns, addresses them thoroughly, and provides clear information that eases anxiety. I feel incredibly fortunate to have these dedicated professionals by my side. I understand that not everyone may have had the same experience, but I felt compelled to share my positive story and hope others with similar experiences will share theirs as well. Thank you, UC Davis Health team!

I've been a UC Davis Medical Group patient for two years and have always been pleased with my…read moreexperiences. I felt rather let down during my recent trip to the emergency room. Parking is relatively easy to find in their parking garage or lot. Don't forget to have the front desk validate your parking ticket before you leave. I walked in at roughly 2 AM with excruciating abdominal and flank pain. I thought I might be having an appendicitis or another kidney stone (I had one several years ago). I waited in the lobby for roughly two and a half hours before being seen. The lobby was hell on earth an inundated with frequent flyers, addicts, and homeless patients. Security took care of one situation promptly and did absolutely nothing about several other bothersome situations. I was given Toradol and Zofran. They were relatively worthless and counterproductive as they caused horrific gas which resulted in worsening stomach pain. I finally had CT scans after being there for approximately seven hours and was discharged after being there for 10 hours. I left still in pain and wish I would've stayed home. They didn't do anything to address my severely elevated blood pressure from being in pain nor my pain. I completely understand and respect there's an opioid crisis and that people unfortunately waste valuable emergency medical health services in efforts to seek pain medication, but I've been a chronic pain patient for 10 years and have never gone to the emergency room ever seeking pain medication. I just wanted to be treated with common courtesy and human kindness and made to feel a little more comfortable. I think they failed to achieve those reasonable goals. I was also very bothered and disappointed they routinely spoke with family and patients and gave confidential health updates in the waiting room in front of other patients. It seems like there were numerous HIPAA violations and utter disregard for patient privacy. I would consider going elsewhere if I need emergency health services in the future as I left very dejected, disappointed, and utterly exhausted. It was a very frustrating ordeal.

MY PAGE IS FOR GOD'S GLORY. #TrueStory I tried to keep it short. But I'm talking about what God…read morehas done for me TESTIMONY - Day 138 TO GOD BE ALL THE GLORY! Monday at work my left arm went numb from fingertips to shoulder. I thought I slept on it wrong. But it was numb all weekend too. Went to ER. They said possible blockage in my heart. Said I might need a stent, balloons, and blood thinners for a year. I told them thank you, I know God gave you knowledge to help. But I prayed: GOD BLOCK all that in Jesus name! They went through one of my main arteries to take pictures of my heart. Before the procedure they asked what music I want. I said PUT ON THE CLARK SISTERS! And we had CHUUUUCH! They gave me the happy medicine, I was sedated but still singing, still hearing, still worshipping! One of the doctors said we might need to put the Clark Sisters on during these procedures to get good results and BLOCK bad reports! I DIED lol But for real -- worship BLOCKS bad reports! While waiting for results, the enemy tried to bring fear and doom. I reminded him who is in CONTROL. I already prayed the prayer of faith and lifted it up like the 2 fish and 5 loaves of bread -- and we saw the MIRACLE! RESULTS: Doctor said your arteries are GREAT and NO BLOCKAGES!!! Hallelujah! AND I AM BEING RELEASED TODAY!!! IT IS WELL!!! YOU CAN'T STEAL MY JOY, DANCE, OR PRAISE DEVIL. THAT'S ALL YOU GOT!!! MY GOD IS THE GREAT I AM!!! I have to SHOUT out ALL the hospital staff that HELPED in every area -- from meals, to housekeeping, to nurses, to doctors -- EVERYBODY had hearts of servants! Not one frown! It was like they were taking care of a child of the KING, literally! I'm not just saying it, it was like they were wearing GOD'S HEART! IYKYK! Thank you to every one of you! I knew because God told me not to WORRY. He gave me such a PEACE. I told God either way, LIVE or DIE, YOU STILL GOT ME. I sta3nd on the solid ROCK -- Jesus Christ! Yes I felt fear -- I'm human. But God didn't create me to WORRY, He created me to WORSHIP and PRAISE Him! And for the doubters and overthinkers -- illness has no group. Big ears, lil ears, purple people, lime people, healthy people, skinny people, Big Barbies like me who make healthy choices -- anyone can get sick. Stop that ignorance. God is our Healer and Deliverer! The fire didn't move me. Life challenges didn't move me. THROUGH IT ALL I STAND! My life and health is in my hands too -- I do my part, my doctor always commends me on being intentional about wellness. We pray and believe God BUT we still have to do our part! I'm just a passenger, God is in control! I'm living my life as the Word says -- shall we receive only good and not the not so good? Not sharing for likes or attention -- sharing to the GLORY OF GOD and to testify of His continued goodness! HE'S STILL ALIVE!!! TO GOD BE ALL THE GLORY! It is WELL with me. My flat iron went to Don Kinginnn. Lol #Testimony #ButGod #GodIsInControl #Healer #ItIsWell #CantStealMyJoy #ClarkSistersBlockedIt #ServantsHeart #Day138 #BigBarbieMakesHealthyChoices

Every single time I come here, I receive the respect, kind, caring, and professional treatment from…read moreeveryone there. I took off work today, I wasn't feeling well. September 2,2026, Wednesday morning. From the young man who checked me in, to Martha, Jenny, Doctor Salcedo, Ravi, and the young student. They were excellent with me today. Thank you all so much . You guys are awesome!

My brother was taken to Mercy San Juan by ambulance from a nearby rehab facility…read more He had been discharged from Kaiser Roseville where he was diagnosed with Pneumonia and other issues. Initially we were told that he was transferred back to Kaiser. While at Mercy San Juan my brother was in the care of an amazing human and care provider JEFFREY FONG, RN. Thank God for our nurses especially those who provide care and communicate with the loved ones who are struggling to help and do what is best. Jeff Fong was a godsend for our family, as he not only provided excellent care for my brother but was happy to talk with us about the issues we were facing as a family. Jeffrey Fong RN thank you for your compassion, empathy, professionalism and care you provided. Mercy San Juan thank you for Jeffrey Fong.

Occasionally, the healthiest of people can find themselves in the hospital. A friend in the…read moreindustry advised San Juan over Folsom for ER care. More likely to get surgeon or other help during night and weekend. I believe she's correct. From the moment I blacked out during IV insertion until discharge, I was helped by people who know their field and are damn good at it. Being neurodivergent, the ER and hospital environment is mega-overload. I always disclosed my ND and all of my doctors and surgeons were patient and driven to see my health improve. Some of the people who left a very positive impression = Dr. Leslie Tamura. Advocate, calm, intelligent, a solid rock of the best hospitalist I'll probably ever meet. She made me feel safe, heard and assured I would be in good hands. Rutu, charging nurse for her acceptance, support and humor. Lilian and Marlon for being accepting, caring and relating. Renz and Billy, amazing nurses I could trust. Ken was a cheerful and lighthearted tech assistant. And social worker Ashly, a soul filled with the best energy a patient could ever wish to have. She's in the right field! If you find yourself in the Russell tower (older wing), penthouse floor #5, be aware the rooms can get hot on the southern side but getting a sliver of a view of the helicopter pad (had to get up to see) does give the brain something to masticate and reminds you that others are out there helping others (soul warming). Oh, and that hospital air filtration is impeccable. I also liked the garden on the "second" floor. It is peaceful. And the food, it is decent. I loved the grilled zucchini and white rice. The packaged lemon juice was tasty. I never want to see any of the staff or doctors again unless we cross paths at the store or at a really great party. But, if I ever must go to the hospital again, I will hope to see them or I hope that their cohorts ought to be as awesome as them. Note: cell, text, internet reception in basement/ER is nearly non-existent (not limited to T-Mobile). Their Wi-Fi may as well not exist. Send text messages with the time sent. If it eventually goes through, the other person will know the age of your message. Floors above ER should have significantly better reception. Bring your phone charged and with your wall charger including plug, not just cable. Bring flip flops, dry shampoo, fresh chonies, your preferred ear plugs, comfortable lounging clothes, and hand lotion if you like those things and may be admitted. Note: when you hear a faint nursery chime it means a baby was just born in the hospital. *warm fuzzies*

Free parking. Large campus. Honestly feels like a crowded mall during certain times of the day…read more Can be a bit confusing to navigate but staff is very helpful and knowledgeable of directing to certain locations on the campus. On certain days around 10AM they have a tiny famers market with fresh produce, crafts, olive oil, hot food vendors, fresh juice, local honey and more.

1 STAR -- SOUTH KAISER PERMANENTE, THIS IS A JOKE…read more My appointment was at 10:50 AM. It is now 11:50 AM, and I still haven't seen a doctor. No update. No apology. No explanation. Just me sitting here while Kaiser pretends my time isn't worth anything. And let me make something VERY clear: I pay GOOD money for this care. I'm not a Medi‑Cal patient where the system drags its feet because they think it doesn't matter. I pay full premiums. I pay copays. I pay into this system every month. Medical care is NOT free for me, so why is Kaiser acting like I'm here for charity? If you're going to run an hour behind, at least communicate. Respect the people who keep your lights on. Respect the patients who actually PAY for this service. Respect the fact that we have jobs, schedules, and lives outside this waiting room. This level of disregard is embarrassing for a healthcare provider. Do better.

When you get some good luck, you might find doctors that could help you well with prescribing…read moremedication that prevent future potential attacks. For example, the doctor helped me helped prevents me to have a sudden attacks by prescribing me verbally twices the lose weight medicine doses. The medicine, I will keep the name out for private matter, does make people look ugly after taking it. Not sure is it a permanent effect or not at this moment. I thought he was not being nice about it until a sudden almost attack later? Not sure was it heart attack or not. But, because I was a couple pounds lighter during Sacramento summer heat, my health condition helps me over come the situation that probably might hurt me really bad. There are other times I was at the ER, everything seems alright in general. Excepting nurses could be hit or miss with blood draws. Not all are amazing. Some leave bruises. Some other doctor giving instructions that I am still waiting to see is it taking effect, not much luck so far for it...so yeah. But please note how many people are on duty before making harsh judgments sometimes. I think they might short on people sometimes? They never say anything, so it could be hard to tell. You want a better treatments? May be you have better luck with Kaiser, or so I heard only if you have great insurance for it.Why four stars? Some of the hospital's area seems nice. There is a Starbucks there also. It seems like security might or might not know about patient sugar problem when making recommendations to where to go? I did not know that until I came here.

I will recommend to never come and if you have to never take the nurse called pushpinder she is the…read moreworst nurse i ever see in my life. My mom was in pain so bad she can't move at all and after 1 day of her surgery. She didn't nor consult how she is doing just discharged her such a unprofessional even other nurse told her that she need rest but she didn't care about that i am so mad i had to take her right after that she is not deserve to be nurse at all After surgery they don't care

Best Care, Most Friendly Staff and Doctors from Shriners Hospital. Thank You for Taking Care of my…read moreGreat Grandson. From the Bottom of my Heart to the Top: THANK YOU

My Aunt left the Shriners hospital in her estate plan as well as other organizations. All the…read moreother organizations conveyed their condolences. The attorney for Shriners demanded to see the document and who the other beneficiaries and family members were. NO sympathy at all. It is sad that one attorney has tainted our family against this organization.

I did my medical exam, they did good job on it, staff was very friendly and helpful. In one week I…read moregot my file ready to Apply my green card, Thank you!

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

Mercy Hospital of Folsom Emergency Department were friendly, knowledgeable, thorough and expedient…read morein treating my injury.

I recently presented to Mercy Hospital Emergency Room because I wanted to rule out a blood clot in…read moremy leg. I had driven a 5 hour drive that day and my leg was just not feeling right when I arrived home. Better safe than sorry. This review is about the high points and low points of that visit. Every single one of the medical professionals with whom I came into contact were phenomenal. I am talking the doctors, nurses, u/s technician. The time arriving and departing was appropriate given it is an Emergency Department and I was not in any urgent medical state at that point. I interacted with two registration personnel during my time there. One when I entered the ER and the other at some point during my stay regarding further insurance information. These two employees were the most unprofessional people one could never hope to come into contact with during an emergency visit under any circumstance. It was like they selected the least customer savvy employees they could possibly find to put in critical positions. I was truly agast! Rude, barely able to put a grammatically correct sentence together and not an ounce of compassion nor kindness for the types of patients they were serving. I watched them as I waited demean patient after patient in utter shock. Now... there is no way Mercy Emergency Department management is unaware of these , pathetic, unskilled employees wreaking havoc on sick and, in some cases, frightened patients. There is no world where this would be acceptable behavior. I am certainly glad I am not a Dignity Health plan member. My Health Care Provider would never hire employees like these. What were they thinking? I have read Mercy's responses to some of these Yelp reviews. Embarrassing in my opinion. Better to not respond at all than write pathetic, patronizing dribble. Do better Dignity Health.