I've been seeing Alexandra Jones, DNP for quite a few years now after previously seeing Dr. Santini…read morebefore her retirement. The transition was seamless, and I'm so grateful to have found such an excellent primary care provider. Although Alexandra Jones is not an MD, she is a Doctor of Nursing Practice (DNP), and I honestly wouldn't want anyone else as my primary care provider. I see specialists for basically everything, so having a primary who is compassionate, knowledgeable, easy to talk to, and truly attentive is what matters most to me. She never makes appointments feel rushed, takes the time to really listen, and always makes me feel comfortable and cared for. It's also very easy to get an appointment when needed, which I really appreciate.

I know mostly we rate the doctors we see but, I want to take a moment to say that Josy and the…read morecheck in station has wonderful customer service skills. She has a wonderful smile and is always polite and understanding. Dr Olivier is the first doctor I have ever felt comfortable and confident with. Thank you both for being amazing!

Communication was excellent. Service was great. I highly recommend it for people who do not have…read morehealth insurance.

I'd like to acknowledge the excellent care and professionalism that Rachel gives to her patients…read more I am highly grateful for the care she has shown to me and thankful that myself and my wife are under her care . She takes time and listens to your concerns. I highly recommend her and her office. Thank you , Jorge Alonso

I had an excellent experience and was truly impressed by the quality and level of service. The team…read morewas professional, attentive, and ensured everything went smoothly from start to finish. The attention to detail and commitment to excellence really stand out. I would highly recommend this to anyone looking for a reliable and high-quality experience. Crystal and Maya were stupendous. I have always bruised when getting blood drawn and for the first time ever, I did not bruise. I will be leaving Cleveland Clinic and coming here for my medical services. Amazing staff!!!!

I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

Dr Bruzzo herself told my husband and I back at the end of 2011 that she was no longer accepting…read moreinsurance as of 2012 and was going VIP Concierge only and it was $1500 a year. Her reason for this was she was going from 3000 patients down to 300 patients (this number could have been 4000 down to 400, I honestly am not sure whether it was 3000 to 300 or 4000 to 400 but it was one of those) to be able to give the level of care she wanted to. We have been doing that since 2012 because we liked her, we liked the idea, and we thought it would be wonderful. No more waiting, get in an out of the Doctors office etc. Great concept. I used to have Humana and Dr. Bruzzo did not bill my insurance company at all from 2012-2014 , at which point I had a $10,000 deductible, which she was aware of. In 2015 my husband got a new job and we now have new insurance company with a significantly lower deductible. When I went to see her in March 2015 she charged my credit card for the 1/2 year concierge fee of $750.00 AND billed my insurance company as well, which BCBS paid her. I called and asked the office manager at Dr. Bruzzo's to credit my VISA since she is now accepting insurance, she replied "We do not accept insurance honey, we only billed them to help you make your deductible" the office manager even stated this on a recorded phone call with Visa. Then on a separate recorded phone call that Visa had made on my behalf to Dr. Bruzzo since they would not refund my money, Dr. Bruzzo stated that the money I paid to her is specifically for a VIP Concierge service only, and that they do in fact accept insurance for office visits. If you google definition of "Concierge medicine" it clearly states that it a fee paid to the doctor for services. And the Dr Bruzzo website clearly states they are doing concierge only. Why on earth would anyone want to pay $1500 a year if they are accepting insurance? Mine and my husbands visits have always been over an hour wait. Except for the very first visit in 2012 when she switched to this new "Concierge" plan. But we were waiting over an hour ?? Does not sound very VIP-ish to me. I had to call and dispute through Visa (I only got a partial refund as Dr. Bruzzo stated this was a yearly fee and I owed her for the 1st quarter : during which I did not call or see her during this 1st quarter) After my insurance payed her, and I payed her, she sent my husband a text that I would have to find a new DR quickly because she was canceling my prescriptions for my Thyroid medication and blood pressure medication. So after essentially paying her twice for a single visit, I still had to go to another DR to do another physical so I could get my thyroid and blood pressure meds. Dr. Bruzzo then tried to say that it is common practice if you leave a Dr office that they cancel any prescriptions they wrote out. Well if you are going to cancel the prescription that you just wrote out for a 6 months supply during the office visit that she got paid for twice, she should return the money for the office visit to myself and BCBS. This is blood pressure and thyroid meds. Not oxycotton we are talking about here. By billing the insurance company on top of me paying her for concierge is 100% unethical in my opinion and the reason I left her practice. Even her own website states she converted to "concierge medicine" therefor she should have never billed BCBS. I am glad I no longer have to be called "honey" whenever I have to deal with the office staff.

Dr. Bruzzo is an excellent physician and has been my primary care Dr. for many years. She is always…read moreavailable if I have issues and is not only intelligent but has a great personality, as well.

I had my blood drawn with Kisha and she was amazing! A lot…read moreof times medical assistants have problems finding my veins. She had no problem at all! It was practically painless. She was so sweet and personable that I didn't even mind having my blood taken, which I usually hate!

Kisha is the best phlebotomist, she got me on the first poke, even though I have rolling veins…read more She's also an Aries like myself, sister

Dr.Weiss is extraordinary she is thorough ,patient kind and truly dedicated and will look into all…read moreproblem areas and expertly advise and do followup care if a particular treatment is necessary. Her evaluation saved my husband's life. She is the absolute physician professional.

I had my first visit today with Dr Weiss and was very impressed with her knowledge, compassion,…read moreprofessionalism, and a very caring Physician. She truly is a rare and wonderful doctor . My wife is coming in next week for her first appointment per my recommendation. Stuart W

Dr Levine is an outstanding, Knowledgeable, Caring doctor. Leaves no stone unturned for his…read morepatients. As a nurse I recognize one of the very best.

Stay away. Called the practice and was willing to pay the absurd concierge fee to see the doctor…read morebut was told by the genius office manager that they are unable to take me because I have "an active" infection. If the doctor cannot see you when you are sick why would you need this doc?

The person who wrote a review is Rebecca "Snowball" B. (her real nickname), who makes a practice of…read morewriting negative reviews about doctors. One day, "Snowball" will find a doctor who meets her strict requirements, though based on what I have seen on other sites (See: https://www.yelp.com/user_details?userid=yj_WTRjiLoHeU-dskq9K2g) , that is doubtful. Meanwhile, I have found Dr. Perdei to be excellent, caring, informative, and efficient. My wife was hospitalized for more than two weeks, and contrary to what "Snowball" reported, Dr. Perdei was there, in the hospital, every day, coordinating the several specialists, all of whom reported their findings to her. She was like the orchestra leader, who helped wonderfully to save my wife's life from a very serious illness. She is everything you could want in a primary care physician.

She definitely gives the appearance of someone that's overwhelmed and uncertain with herself and…read moremedicine. I certainly did not feel comfortable with her nor her recommendations. I went to another recommended physician who said her diagnosis was incorrect and gave me a course of meds and treatments to follow. Within the next month I was feeling fine and problem free. I shudder to imagine what could've gone wrong quickly had I not conferred with a specialist who saved me from her incorrect diagnosis.