I tried this service twice while in Staines, once for a same day trip and the second for an advance…read morebooking to Heathrow. They communicated well and provided excellent service.

Used them for few time airport pick up from gatwick they been very promt and reliable do want to…read morerecommend you

Hired a taxi from heathrow to London it's was on time and friendly drive do want to recommend…read moreyou.and they charge fixed price

I've been a loyal customer of Gemini for a number of years and to be honest, they have generally…read morebeen good, prompt, reliable etc. Last time I used them for a trip to London in the summer, a taxi arrived with no air conditioning (the summer of 2018 being the hottest on record, this mattered a lot!). When I called the office to complain I was blamed for not specifically requesting air conditioning and the lady actually said I could have taken the train!! Given I am a customer- a loyal one at that- and had booked the taxi for practical reasons, this shocked me! Promised myself I won't be using Gemini again after that!

If I'm ever ordering a taxi, I use Gemini…read more Every time I use this company I am impressed. As a student I'm used to being ripped off or belittled but Gemini drivers are always professional, fair and friendly. The phone calls are quick and simple with the operator always chirpy and helpful no matter what time I ring up (sometimes 4am - I couldn't be that happy working at 4am!). Often the journeys I take are with many people so require many stops, but unlike other taxi firms the drivers never seem annoyed and know the area so well that it doesn't present a problem. If I'm travelling alone I still feel safe, which as a young female is rare. What most impressed me, however, is that when we hired a few of their taxis to take us to the station for a night out, the driver insisted very politely that we all put our seatbelts on before he moved off. I found that unbelievably safe and assuring.

Good services alway on time friendly drivers Last time used…read morethem from heathrow to London did rang when I was ready they picked me up in 10 mins

The sale agent did not tell us itemization or total price . Forgery on agreement without…read morenotification of change , but only requested us to sign on the last page after asking for responsible of violation on road or parking . However when we returned the car, we filled full of tank of gas , and requested for receipt , then we knew the total price different than our original booking . and the manager promised to credit the fuel charge and invested others, but never did . They pretended dead without responding our email or money . As a business , not trustworthy, and has no interiority .

Heathrow is a notoriously terrible airport to get through customs and they have a terrible policy…read moreof charging if you go over one hour of wait time for the Meet & Greet at the airport which isn't fully under your control. I recommend going with a vendor without the policy. It is fully within their policy as you can see attached. But it's not a great policy in general and I've found it better to use other options. It's a business expense for me so it's not about the money, it's the logistics of wanting to submit the expense once and not have to go back. I have been charged by them for making them wait at the hotel a few minutes and that's completely understandable and we paid cash to driver and didn't bother to expense that. But this charge at the airport, I dislike as a policy. Since I'm updating, we also had a few drivers that were not great (not a huge percentage though) but did have one really scary driver in Feb 2017, which warranted an email. It's time we moved on.

The underground works well here. The first leg is free to get you to a starting terminal. Second…read moreleg is a all day ticket to get you on another subway to your station. Ours was Liverpool Street. A 45 minute ride. Simple, if you take it slow and copy other people. The signage will get you out.

Train: At £1 per minute it should be good…read more.. £20 for a single ticket to Paddington. So...when you are with 3 or more people? Take a cab! But, it works, is fast, clean, mostly on time and with 4 every hour? I'm pretty happy.

Had no issue while using their services in Luton. The cab was always on time & the drivers were…read morefriendly.