Drop off was @ 9am however when I showed up @ 1:30 she wasn't ready and in a Suttle way was told…read morethey would text me when she's finished. I get a text I pick her up 20 minutes after leaving the establishment. I didn't really check her all the way because, naturally I wanted to trust that everything was donee, boy was I wrong the way I walked her into swag with her face dirty and her ponytail that I put in her hair was the way she came out ..Face not washed,hair not combed and teeth not brushed. Mind you my Coco has gone several other times and was very satisfied, but this beats all... Poor service is never okay.. ***** update ***** Follow up from Owner Ashley, Simply put useless (Fast Talk) I could feel the aggravation.... The bottom line is customer service makes a difference everyday.... I'm not mad just disappointed in the lack of care.

Toy Poodle Grooming-Excellent! His cut is precise to the photo that I showed the groomer and he…read moresmells adorable. Service- A Supurb. My Pet was not held at the groomer all day and was happy at pick up. Location-A The location is easy to find and there is ample parking. Cleanliness-A Ambiance-B The shop is a new business but I am certain this is going to be a ter-roof-fic spot. Darian is an excellent groomer. My toy poodle is a bit skiddish, but warmed to Darian as he is an excellent handler with your pet. Overall Great experience.

I cannot say enough great things about Humble Pet Hotel! From the moment I reached out, Ms. Chian…read moreand Mr. Kevin were professional, responsive, and genuinely caring. Leaving my dog Rocko for the first time was not easy, but they made the entire experience stress-free. They provided consistent daily updates, including photos and videos, which reassured me that he was happy and in great hands. Rocko is a very high-energy pit bull, and not everyone knows how to properly handle that--but they showed incredible patience, skill, and attentiveness with him. It's clear they have real experience and a passion for what they do. Their customer service is top-tier, and they go the extra mile to make sure both pets and owners feel comfortable. If you're in the DeKalb or Stone Mountain area and need reliable dog boarding, daycare, or training, this is absolutely the place to go. Highly recommend--5 stars all the way!

I love this place, but it's not for everybody. Chaundria is terrific. She loves the dogs and takes…read moregreat care of them. She keeps the dogs in her home where they can socialize. My dog loves it there. If you are looking for a big kennel with rows of cages, this is not the place for you, but if you are looking for lots of love this is the places.

Absolutely Grade A! We have been bringing our fur son, Lawson for about six months now and we have…read morefound Patty's to be the best of the best! She and her team are personal and professional. Lawson always comes home looking and smelling like a million dollars!

I highly recommend Pattys Fur Topia. Their customer service is top notch and well as their dog…read moregrooming skills. They even call you the day before your pets appointment as a reminder. Their prices are competitive with other groomers.

Amazing , Went well. My dog looks amazing . It was decent , They gave me good information about my…read moredog and it was just a great experience.

While I was unsure if they where going to be able to as I pulled up 30 mins before closing they did…read moremanage to bath dental and flea bath her for a decent price. She came back smelling and looking a bit better (even for a a short hair). I am sure a lot of my concerns had to do with this being her first time. While she is 3 she only has baths by me thus far. I had to have it done by a professional because-fleas. But for the price and location compared to the job and ease. I'm giving credit where due. She came back shiny, smelled great. No fleas. Happy as clam. Thanks

They did a great job taking our dogs out for walks. Everything was prompt and efficient. We will…read moreuse them again and highly recommend Pawistively Purrfect.

I can't say enough good things about this incredible duo! They are truly pet people in every sense…read moreof the word. Their love for animals, whether it's dogs, cats, or anything furry or feathered, shines through in every interaction. What makes their mobile pet care service so special is not just the convenience (which is amazing, by the way), but the care and attention they give to every animal they meet. They are both highly skilled professionals in the veterinary field, so your pets are in the most capable hands. But beyond the experience, they treat each animal like family--with patience, kindness, and genuine affection. If you're looking for someone to care for your pets the way you would, I can't recommend PPNA enough. Whether it's routine care, special attention, or just someone who truly gets how important your pets are to you, this is the team you want. Give them a try. You (and your pets) will be so glad you did!

I highly recommend this place to everyone . Excellent service always , Everyone who works here is…read moreextremely nice & welcoming . I have been bringing my dog here for more than a year & it's always a great experience . Also the price is reasonable & they will take good care of your furry baby . Cecis Pets Paradise is a 5 Star Spot

For the sake of my fur baby, I need to be assured this business has not been sold. The business is…read morestill operating under Ceci's Pet Paradise LLC however the receipt has a different name of Xtreme and Luxury Pets Grooming. The last few times I have drop of my dog the staff has been unfamilar additional the cost is now $80 and it was $55.

While my family and I visited Atlanta during Hurricane Irma we needed a shelter for Lady Bast (our…read morecat) fast. This place was located near my moms house, so I really ended up choosing them out of convenience. I was concerned because it was a new place, I had no idea about who they were, and anytime you have to board your pet it can be a gamble in a new place. All I could hope for was the best. It's not like our furry friends could tell us if they were mistreated. But, if you know them well enough, you could tell. Boarding fees vary by the weight of your pet. Any pet weighing zero to fifteen pounds costs fifteen dollars. We paid fifteen dollars to board Bast, she was there for five days. It was thee longest five days ever! I called them to check on her and each time they told me she was doing great. What else could they say, right? I had to trust their word and keep it moving. When we picked her up she looked a little shaken up but I could tell almost immediately, she was fine. Bast is a little aggressive with strangers and the worse thing would be for one of these centers associates to react to her aggression and do something hurtful to her. After a few days at home with us we could tell she was back to her normal self and probably forgotten all about us leaving her.

The worst pet care center in Atlanta. The customer service is horrible. These idiots sent my dog…read morehome with flees after charging me $200 to groom them. Who does it??

I used to rate 5 stars but declining customer service of front desk/reception folks leaves me…read morefeeling rattled most times when I go there. This may not matter for those that don't need vet services very often. Vets and techs are very good. I've talked about my concerns about the front office staff/manager with one of the vets, but no changes. One receptionist in particular needs customer service training. I was checking out with another receptionist, who was very nice, and my acct showed a lingering $22 charge. I said I didn't believe I had a balance. The unhelpful woman I avoid pops over because it needed to have 2 people to confront one customer? - she was immediately confrontative, challenging about me owing this $22. I'd thought they were thinking of an add-on lab from April but I paid it from home back then already and she challenged me no, they don't have online pay, so I couldn't have paid, and she's shaking her head. Ok maybe I didn't pay online, then it was over the phone but I paid it from home somehow, that I know. I've been there many times since without issue of owing $. It went like that for a bit - while my 90# dog is pulling on his leash, I'm trying to find my glasses so I can search my emails on my phone, arthritis, age and other disabilities aren't helping here, and I'm being treated like a bad customer (which I am not) - in an environment where I'm not prepared to respond effectively. I have no idea what they are talking about...were they saying a lab (the test, not the dog) got added after the appt? If so I wasn't aware of it & I wasn't billed. At some point I said I hadn't been there in August. "Yes YOU were! You WERE here in August!" [Oh, was I caught in a lie? ] Oh , ok, yes, I recall I was there in August, but I paid for it all before I left. Nothing changed after the appointment. Or, just say what the charge is for, with specificity, for example, it's for urine cortisol, then maybe I'd recall it and it would've been a 2 sentence discussion. But that didn't happen, they just said "an add on" like I work there and know what they're talking about. I've been going here for 15 years. Expected to be back next month. Maybe I'm not trying to screw anyone out of $22? Just a thought. Finally she glances at the computer. Something got added, twice?, after the fact, so I don't owe them anything. No apology. Just walked away. It is fine for there to be a misunderstanding about charges. A bill mishap isn't upsetting to me, if I owed something for whatever reason I'm perfectly happy to correct the error and pay it. It wasn't ok how this person treated me, she was *determined* to convict me (over $22 which is also hilarious). No apology, just an about-face. This is the attitude I face going there. My dog is/was a frequent customer. I do not want to take him for his monthly Cytopoint injections or anything else. They didn't used to be like this. They used to be amazing. This is a trend not an incident.

Dr Flanigan is the kindest vet i have known (I'm 68). If that, and a well run operation are…read moreimportant, Village Vets is a win.

I took my dog in today and it was wonderful. She had a flea problem that I spent $300 on at home,…read morethen she developed a skin condition. I had tried everything. Funny thing, I had done all the rIght things but if I had gone to the vet it would've been less work for me and my grandma dog wouldn't have suffered so long with the itching. The doctor didn't make me feel bad about my attempts to be a vet. The treatment she prescribed makes me feel confident. Dr Aponte is great. She loves pets and their humans

I've been a client of Stone Mountain Veterinary Hospital for almost 10 years now. I share my life…read morewith six cats so a good veterinarian is actually more important to me than my own doctor. Dr. Nicole Aponte and every member of the staff at SMAH have proven over the years to be my greatest ally in the care of my pets. Dr. Aponte is thorough in her examinations and takes the time to explain everything to me. She knows each of my cats by name and remembers their history and frankly this is better than I manage on a daily basis. If I ever have questions or concerns she addresses them in terms I can understand. Over the years she and the whole staff have taught me to administer sub-Q fluids at home (saving tons of money for me and lots of stress for the feline who needed them). They have been a shoulder to cry on when it's time to let one go off to the Bridge. They are, quite simply, they people I trust completely with the pets I love. This place isn't fancy, and located down a drive off Memorial just eat of Hairston (just west of the entrance to the Wells Fargo) you might miss it. The much more fancy, state of the art hospital is located on Sugarloaf Parkway in Snellville and this is just a short drive if things like orthopaedic surgery is needed. My Phoebe had to have knee surgery when she was only 16 months and Dr. Brown did a great job out of Snellville. If you live within 15 miles and don't see this vet you are missing a great opportunity.