Started calling my insurance company after the Fourth of July weekend, wanted to add a renters…read morepolicy to my auto policy. Long holds all week after calling several times finally got through today after waiting almost 40 minutes.. I assume this is due to the hail storms and the damage from the Fourth of July storm. Linda, my agent was very helpful in adding the policy and reducing my auto policy due to the multi line discount offered.. highly recommend this insurance company!

Travelers canceled my homeowners insurance for "nonpayment" even though my mortgage company paid…read morethe $3,984 premium, and the check was deposited and cleared. After many calls and emails, a representative finally admitted in writing that they received the payment but applied it to the wrong account. Because of their mistake, I lost my coverage and had to get insurance with another company. Now they're holding my $3,984 and won't return it. Calling only gets me an automated AI system, and the representative who admitted the error stopped answering my emails. They know it was their mistake, yet I still don't have my money back. I've had to take this to the Better Business Bureau. Think twice before trusting them with your home.

I would like to give the highest recommendation for Attorney Frank McCoy and his staff at McCoy &…read moreMcCoy. I was referred to Attorney Frank McCoy by a friend who knew I needed answers regarding a legal situation. I met with Mr. McCoy at his downtown Hartford office. My first impression of the office was "extreme professionalism!" The reception area reminds me of a law office you would see in a movie. The first thing you notice as you enter is the firm name on the back wall. Its written in gold letters and looks beautiful. There are pictures on the other walls of congressional buildings which added to that feeling of being in a very professional upstanding office. A very friendly woman came out to greet me. She asked my name and offered me something to drink, and told me Attorney McCoy was ready to meet with me. She escorted me in to his office and introduced us. His office is on the 17th floor and the views of downtown Hartford from his windows are beautiful! You can see the entire city, all the way to Bushnell Park! His walls are decorated with diplomas and awards, and there is a huge book case filled with his own legal library. You can't help but notice he is all about technology as he has has 4 flat screen computer monitors on top of his desk! My first impression of Mr. McCoy was consistent with my impression of his office, extreme professionalism in addition to very knowledgeable! He greeted me with a friendly handshake and told me to have a seat. Before I sat down, I wanted to make sure I would not be charged for this meeting. I was told McCoy & McCoy offers a free consultation so I checked with Attorney McCoy before asking my legal questions. Mr. McCoy assured me this would be a free consultation, so I began asking my questions. When we started to talk I immediately felt more at ease. I also noticed a few things about Attorney McCoy; 1. He listened to what I was saying. He even took notes! 2. He never rushed me, interrupted me, or made me feel like I was wasting his time. 3. He took my legal questions serious and understood why I was looking for answers. 4. He asked me several questions. He genuinely cared about my situation. I have to say, it is hard to find this kind of personalized service. I have dealt with other attorneys before and have never received this kind of direct communication. After going over the facts, he answered my questions in terms I could understand. He made reference to some of Connecticut laws as needed. Attorney McCoy provided analogies so that I could understand how the laws applied to me. Listening to his answers and analogies his main concern was always his client. You can tell he genuinely cares about the people who hire him.Attorney Frank McCoy was upfront and honest with me. After speaking with him I can tell that he is genuine in his concern for people, and his respect for the law. He is an excellent communicator and speaks in terms that people can understand. I was particularly impressed with his professionalism, knowledge and most of all his honesty. Attorney McCoy is very trustworthy. He did not try to sell me or make me feel like I needed to hire an attorney. His legal staff is equally as nice and I appreciated their attention to customer service! I highly recommend Frank McCoy and McCoy & McCoy.

My review of Attorney McCoy, has triggered him to show his true colors. (read his response below,…read morethat validates his lack of integrity) He sent a federal marshall, to our home on July 22, 2014, around 7:15AM, according to neighbors who not only watched this, but (2) videoed what went on with their I-phones. This marshall, was kicking and opening the screen door to bang and bang on both doors even the side porch door, to "serve me" with a threatening email. Its not even a lawsuit which he had threatened, over my very honest review! My son never heard the banging, because his air conditioner was running. Two neighbors called my digicel phone to tell me about the noise. They were so upset, and this then "triggered,"my documented PTSD, to erupt, to a full panic attack. That causes spasms around my 4 level cervical anterior fusion. Homes on both sides of our home have daycare. Attorneys watched this marshall, kick and bang the doors, and were rather upset that their children were also seeing this, as they were dropped off for daycare. All you did was embarass your firm. They all now know, it came from McCoy. He is angry because my personal injury case, turned into a "lien case", and instead of being honest with me, he drummed up documents, I would never sign. One was a "waiver" that allows this attorney, to profit more off the personal injury then I. I am the one with ongoing medical bills. If I was going to grant "indemnity", then why file the suit to begin with? It makes no sense that I would not want the person who maimed me for life, to be held accountable. Telling me I am defaming you is stupid..the document came from your office via email. Those (2) documents are why I lost my civil rights lawsuit against the lying state trooper. It is cited in the summary judgement, so you cannot keep saying, I posted a "defamatory" review. Even John Williams can verify this. Why is the settlement, (that was altered) not dated? A ton of people want to know. . His letter goes on......"in addition, I will consider any transfer of assets including real estate from this date forward as a fraudulent transfer and I will seek to invalidate such transfer." Suing your maimed, disabled client, who lives in a MIAMI-J neck brace, and taking all her assets and "our" home? Would you want your attorney to treat you, like that? Talk about vindictive. There are tons of sites just to review attorneys and doctors. This lawfirm uses youtube to post their clients reviews. ONLY the happy clients are allowed to use their "free speech" rights. Anyone with a complaint, and its, "off with their head". The fact is, not every single person you represent is going to be elated with the outcome. You know she was underinsured, and you know I came into your office with ANTHEM as my primary insurance. The home is my husbands and he is not part of the lawsuit. We have duel citizenship, and I am positive, we will not be extradited, over a negative review. Calling me "delusional" and not a "real client", validates my review even more. Are you a "real attorney"? We are officially done now.....back to my water therapy~

I was very happy with Hartford Steam and Boiler. I have State Farm Home System Protect rider on my…read morehome owners insurance. Hartford Steam Boiler is the administrator for this rider. My heat pump broke and could not be repaired. Hartford Steam and Boiler covered the replacement of the new heat pump minus the stated deductible. I have nothing but positive things to say about this company. For those who are looking into this rider, I would suggest it. Like any insurance policy you need to read the actual terms of the rider. Hartford covered exactly what was listed in the rider.

Ratings depend on the outcome of the claim, I suppose. We had a water line break. The city water…read moredept said it was a leak on our property. A local plumbing company repaired the pipe. We sent the claim to State Farm, who sent it to HSB. Jake Komar handled our claim very professionally and courteously. He was great to work with.

needed jump-start service.. automated intake for request was…read moreterrible (misunderstood most of my answers to its questions) but finally let me talk to customer service rep. who was great...verified all in- structions by text & followed up to make sure I was happy with service... service provider ( Nick) was GREAT !! ...arrived within 15 min, quickly dis- covered loose battery terminals, & tightened them (suggested "shims") also gave me great advice about my tires Thanx Nick & Hartford

Tomorrow I will be calling our independent insurance agent to get them shopping for an alternative…read moreto the AARP-Hartford insurance. We have been with this program for a number of years, bundling home and auto. Yes, the rates keep going up each year, which is to be expected. Last year seemed on the excessive side, but I let it roll. Today I realized that they are proposing a 71% increase in our premium for 2026 to 2027. What?! We are mature adult drivers with less than 10,000 annual miles of driving. My husband had a recent minor accident, but I don't believe that has even entered into the calculation for the new premium. There was no damage to the other car, very minimal damage to ours, and no injuries. No tickets or other accidents on record. 71%? What I see online is other consumers reporting that their rates were going up 45 to 50% in a number of cases. Once they shopped other providers, they were able to get much better deals. I sure hope that will be the case when our agent shops options for us. Just on general principal, I want to get away from Hartford as soon as possible! It's a good thing our renewal time is almost here, and we will be moving on away from them. Their partnering with AARP to save older drivers money seems to have turned into a bad joke, bordering on a scam.

The plumber from Roto-Rooter Plumbing & Water Cleanup was polite and professional, but the pricing…read morefelt a bit high for the amount of work that was done. The service itself was okay, they fixed the issue, but it seemed a little rushed, and I had to tidy up some water that was left behind after the job. I did appreciate that they came the same day I called and explained what was going on with the pipes clearly. The repair held up fine, and everything's working now. It just didn't quite feel like the level of care I was expecting for the cost.

I had a broken pipe and Rotor Rooter did the damage restoration. There was 2 guys and their…read moresupervisor. Problem is I had 5 vintage and antique jewelry boxes filled with jewelry stolen while this was going on. I asked where my jewelry was they acted like they didn't know what I was talking about. The red milk crate I kept them in was replaced with books? I briefly packed my house to show it before the break and before I could go grab the crate with jewelry, it was gone. The supervisor told me the guys don't know where the stuff is. Do yourself a favor get Any other company-Any other company!!!!!!!!!!!!!!!!

I wanted share a positive experience. Last nights snow storm brought about 8" of heavy snow to…read moreHartford and around 3am the cable box and line ripped off the side of my apartment house. Now wide awake from the noise of it all, I called Xfinity to have a service ticket entered. The operator answered promptly, efficiently took my information and texted me my service information. I was scheduled to see a technician between 2-4pm. I was please to have that window as I knew how busy they would be. Much to my surprise, a technician arrive at my house as 11:45am! He told me he was in the area and figured he would do it while he was passing by. Within 30 minutes he had the box and line fixed and was on his way!

A few months ago I had a $50 Xfinity bill. I was trying to reduce my bills so I would get a $10…read morediscount per month for them to attach to my bank account rather than using my debit card. I got an email from another company that was a third party that started with the letter p. I had to accept their terms and conditions and then it opened up to a page that showed my transactions and the exact amount of money into my bank account. Today I told the Xfinity I no longer wanted the $10 discount because I don't want a third party to have access to everything I do in my bank account. They told me that didn't happen. They said it was because I had automatic payments set up. I have always had automatic payments and it was $50 a month. I wanted to cancel Xfinity on September 18th because that was the day before my next billing date. I was then told that the service is till the 31st of august, yet I already had a pending transaction which means they either started the transaction on the Friday the 28th of August or Saturday the 29th of August, or today, even though they shouldn't have done that until September 19th.... So I told them I wanted to completely cancel with them. So that should have been canceled tomorrow and I verified it on the phone August 31st. Within 1 hour of the phone call, today 5:30 p.m. Eastern standard Time I no longer have internet service. Highly would not recommend