Noah the customer service rep is AWESOME!

** I had an amazing experience with my rental .. I was hesitant to rent a car from them, but figured I'd give them a chance. *** So happy I did .. Arrived @ MCO after 9pm, went to the designated area, their was the Shuttle. I was prepared to call them, like your contract says. If their wasnt a Shuttle waiting. Priceless is about 10 - 15 minutes from the airport. Went in, their were families with children, I let them go first as I was traveling solo. The gentlemen at the counter, I forget his name, was very cordial .. No hidden fees, I did however pay 10.00 a day for EZ PASS, SUNPASS .. I wasnt sure where in FLA I would be traveling and didn't want any added fees later on and each "State" has surcharges & fees .. (those passes are non refundable, which is understandable and it's better than being hit with fees & surcharges on your return) I paid for a compact car, and I got a brand new 2022 Nissan Versa a full tank of gas ... I was pleasantly surprised. Yeah, it needed a car wash .. no biggie, I asked for sanitizer wipes and washed off the steering wheel, gear shift & door handles, and headed to late night car wash .... their rental service is cheap enough a car wash was no BIG DEAL@ ** People please read your contract, it clearly states, upon arrival please use one of the airport phones which say Rental car Co., or have the number stored on your phone, or have your contract on hand! .. I chose to get their insurance, so with the SUN/EZPASS & ins I still spent alot less than I would have on the bigger car rental companies. I will definitely be using Priceless Car Rental in the future & will recommend them to my family & friends. I was very happy with my service from start to finish! read more

5 HOURS!! That how long it took go get my car. And everyone there was in the same predicament. Stay away from this company. After they add all the fees you will end up paying more than the reputable companies. Thieves is mild word to describe what they are. read more

Horrible service if I could give this place no stars I would! I came back from vacation and had to wait 45 mins for a shuttle. I called the customer service line and there was no way to talk to someone, it was just an automated system. After calling for the 3rd time I decided to press 0 and after 10 rings a man came on and said "ooh ok I'll call someone" The shuttle then finally came 20 mins after I called and told the guy how long we were waiting he just threw his handles ms up as if he didn't care. Obviously he didn't! This place may be cheap but it's totally not worth it. Spend the extra 5 dollars and go somewhere else. This place is Horrible!!! read more

I had an amazing experience with Fred,front desk associate, at the Narcoossee location in Orlando. He went above and beyond for my husband and I. Our flight changed and we arrived several hours early and he made sure our vehicle was available for us. Highly recommended, will def use our next trip to Orlando!!!!!!! read more

I booked this place through Orbitz and thought I was getting a good deal with $4/day but it ended up totaling $64 because of taxes! This car rental is located about 6 mins from the airport so their shuttle picks you up from the A or B side of the airport which is convenient. We waited about 20 mins for the shuttle after leaving the baggage claim. The horrible experience started when we got to the car rental and the salesperson proceeded to try to swindle me into buying unnecessary add-ons (I know, that's his job, but he was pretty rude about it). First he poorly explained that I could either put down a $359 deposit or pay an additional $40 on top of my $64 for the rental. I'm still not sure why I would pay an extra $40 as his explanation was poorly done in telling me I could get an upgrade. I was fine with a small economy car as they're great on gas and didn't need an upgrade for an extra $40 so I decided to pay the outrageous $359 deposit, which I've never been charged for in Michigan where I'm from. I feel like that was an outrageous hidden fee. The salesperson told me I was making a mistake and why wouldn't I just pay $40! Well, because I wasn't expecting to pay $100 for an economy car for 4 days! My choice. Then the salesperson tried to sell me a toll pass for $8.99/day...another $40 stating that there are so many unavoidable tolls and most of them "don't accept cash or credit card." This information didn't sound correct to me as I've been to FL before so I declined to purchase the pass. He told me that they charge $50 for every missed toll! Outrageous. I still declined and he mumbled under his breath "I can't wait to see how many tolls you hit." Lol, NONE! I have GPS and here's a tip: select "avoid tolls" on your GPS and you'll be just fine, but most of the tolls do in fact accept cash. I even asked a local person and he told me the rental car place was lying to me (I know). Now on to the rental car. We got a 2017 Volkswagen Jetta which the salesperson claimed was an upgrade anyways. It wasn't. The seats were filthy, so filthy I barely wanted to sit on them. The windows from the inside were so dirty I needed to pull over and clean them so I could see properly as the smudges caused the oncoming car lights to glare. I've never gotten a car in such poor condition. It had about 35,000 miles on it. I would never rent from this place again. read more

This place is about 15 minutes off site of airport. Booked thru 3rd party (Expedia). So they shuttle you. We get there after booking reservation and paying. The guy comes out to shuttle says sorry we have no cars. You will have to go back to airport. WTH??? Worse service EVER!!! Do not rent from this place. Not even worth 1 Star. But had to hit one to be able to post review ‍ read more

We rent cars a dozen + times a year. 3-4 times are from MCO. My husband and I decided to do Hotwire Hot Rate this Christmas. We got Ace and were like, hmmm, ok, it's off site but let's try it out. Ace was lovely customer service but gave away our car and tossed us over to Priceless because they supposedly had the size of car we reserved. We go next door and the guy from Ace introduced us to the the Priceless guy. That's where any semblance of pleasantry ended. Priceless is service-less, frill-less, and tact-less. YOU GET WHAT YOU PAY FOR. THIS IS A BUDGET, LOW END, TERRIBLE SERVICE CAR RENTAL PLACE. Consider it the Spirit Airlines of the car rental industry but I suspect Spirit doesn't employ bigots. The Priceless guy was rude, aggressive, and treated my husband and I like he was doing us a favor renting us a car. He seemed put off that we were a same sex married couple, possibly bigoted, and was aggressively (and falsely) trying to sell us every add on possible and got angrier and angrier the more we said no. He refused to read our insurance card and got angry when I pointed out both my husbands names were on the same card, maybe he'd never seen two dudes on the same insurance, but most likely he's a bigot. Then he gave us a car that was not the mid-sized car we rented, but a COMPACT! To boot, there was a low pressure light on for the tires. Just what you want to see as you're driving 70 down the FL Turnpike. The guy next to us had an ABS (brakes) warning light and they said "that's prolly nothing" 1.) They don't care about their customers safety or comfort. 2.) Are not interested in being in customer service. 3.) Might be bigots or at the very least rude. 4.) Aggressively upsell. 5.) Do not honor reservations when made. We called today to follow up on our terrible experience that we had and the woman that answered today was just as terrible at her job and yelled at us and also said the low pressure light JUST meant there was low pressure in the tires... which by the way could cause a blow out at high speeds like the 70mph speed limit in Florida. We rent cars in Orlando numerous times a year. We will stick to Thrifty/Budget and the others because we've never had a bad experience with them and have certainly never been treated so poorly ever. The $50 we saved was not worth this. We have now just parked the car and won't use it for the other 5 days of our trip as we view it as unsafe to drive. If you love your family and care about their safety, do not rent from Priceless. read more

I really wish I read the reviews before I booked here. It is a total scam operation. It will probably close down and open under another name so all these reviews will disappear. In fact the keychain they gave us said "Best rate car rental", the credit card charge shows up as "global rental", and their current business name is "Priceless Car Rental"..so who knows. The employee behind the counter started out friendly, upbeat, and being a real "jokester" when he was racking up the charges on my bill . My senses started telling me "snake oil salesman" so I started asking questions and denying add ons and his personality quickly descended downhill becoming quite nasty, condescending, sarcastic, and rude. First tried to scam us into a "mandatory" insurance package (his words). I told them I not only have coverage with my credit card company I have insurance so why am I paying this. After much huffing and puffing, threats, and intimidation tactics he begrudgingly added my information and took off the charge. He asked me if I had my insurance card in a cocky tone so I think they bet on the fact tourists don't have it in their wallet (thankfully I did). Mandatory toll "package" at 24.99 a Day was added or you will face "big fines". He was trying to play the roll of master intimidator at this point. I unfortunately paid it since he lied and said some tolls don't take cash or card but I didn't even spend CLOSE to 24.99 a day in tolls (how would that even be possible?!) and drove hundreds of miles daily so they're pocketing money big time on that. The car was filthy and covered in dust and major stains. The outside was in awful condition so make sure you take lots of pictures. I'm guessing they charge people for repairs but never fix or clean the cars. I'm paying $200 for 4 days rental for an economy car and you can't even swipe the dash board for dust..? Or get the nasty stains off the seats (they were literally "soiled") Ok..... The $250 deposit will stay "pending" on your card for weeks. Please go with a legitimate rental car company that only charges you the tolls you incur and are up front about charges and fees and give you a clean car. This company rope you in by charging you the $40 immediately when you book online. And For some reason they always show up at the top of search engine and you can't even FIND the legit companies easily on discount sites right now because these scam artists fake prices put them at the top results.... read more

After reading the reviews i thought I was in for trouble. But, I wasn't! A little slow to pick up the rental but I got there at 1:00 am so it wasn't fully staffed. Price was right, got a ride in a beautiful shuttle bus from and to the airport. Yeah, it wasn't bad at all. read more

TERRIBLE PLACE. No communication. No accommodations for the inconvenience. My cousin and I rented a car to pick up Thursday night. However, our flight got delayed six times, and we didn't land in Orlando until the next morning. We spoke to Noah on the phone, and he told us that our rental will still be available when we landed the next morning. Come to find out it wasn't. Susan said there were no notes left from the night prior of us calling and informing them about our delayed flight. We booked through cheap tickets and even they called Priceless Car Rental to have them hold our car for us. Friday morning, we had to wait two hours for the next available car to be cleaned out. The washers were suppose to be here at 6am and it's been 45 minutes and they're still not here. After waiting two hours, we were given a Nissan Versa that was AVAILABLE and CLEANED the WHOLE time we were waiting. Definitely don't recommend this place. The guy who picks you up on the shuttle from the airport, he was really nice. read more

RUN AWAY!! We rented a car and collision insurance through Expedia. Total price that we were supposed to be charged at the counter was slightly over $40. We picked up the car and told the guy that we did not want ANY insurance. However, he sneaked the SLI (liability insurance) and the total cost was $102. They also did not warned us that they were going to put a $250 hold on our bank account. They did not give as a receipt of the hold either. The following day we went back to ask about these two issues. A guy, who we guess was the manager (he did not introduce himself), dealed with us in a very aggressive and unpolite way. He told us random things like that the SLI was mandatory in Florida (not true). Later he changed his argument and said that the SLI was required by Priceless, which is not true either, I copy paste the following from the Priceless website: "Supplemental Liability Insurance (SLI) SLI is an optional excess insurance that protects the renter and other authorized operators against claims made by third parties for bodily injury/death and property damage caused by the use or operation of the rental vehicle. Check with your own auto insurance policy to determine whether additional excess coverage is already provided." https://www.pricelesscarrental.com/rental-faqs.htm He also said that he could not give us a receipt from the deposit, stating that nobody does that. NOT TRUE AGAIN. We rented a car the same day with FOX, which is within a few blocks away, same street. They did not force us to get the SLI and they gave us a receipt for the hold!! read more

I would give 0 stars if that was an option. Waited at the airport for over an hour for the shuttle to pick us up while every other car rental place known to man came and went about five times for each company. They claimed there was traffic however these other companies didn't seem to have the same traffic issue. Agents were rude. When we dropped our car back off another 45 minutes before they picked us up to go to the airport. We almost missed our flight. read more

I was very pleased with the service and car from Priceless this past week. Julio was a great service representative and it was refreshing to drop off the car to the same staff member. He remembered what I was visiting for and was very nice and it was great to be somewhere away from home but know you are cared for. The shuttle did take a little time but was worth the price comparation. Just leave lots of time to get to and from the airport. Thanks Julio! read more

Avoid them at all costs, they will be happy to take your $750 damage deductible and refuse to provide required documents to fulfil your claim. All of their fleet comes pre-damaged as well. It seems they cash out the deductibles and never repair their vehicles until they are rendered undriveable. Never trust them with your money. read more

I saw other reviews about this place and the reviews were awful, sadly we went i a very high season and the car selection for renting was very slim and expensive, so we decided to take the risk, and i am glad we did. The shuttle came on time we got there and a car got assigned quickly and simple ( nissan altima 21) the gentleman helping was nice and helpful. The only thing the car wasnt the cleanest but not bad. At returning same thing fast and easy got the shuttle and back to the airport with out issues. Thank you priceless i will rent with you guys again. read more

I had a wonderful experience with this location and Fred was the best, he truly helped me out. I got to Orlando with my husband, baby and in-laws and the other car rental company cancelled my reservation and left us stranded! I was trying to rent from the location next door and the line was so long so I just walked over to this location and explained the situation to Fred and I felt heard and he helped us and got us a rental. I don't know what we would have done without him, thank you so much Fred, I hope you read this! For all the negative reviews I'm sure there are 20 positive ones that don't get written. I appreciate you all! Thank you! P.S. Give Fred a raise! read more

Snake oil salesmen. Tried to sell a lot of add-ons as if they were necessary. Example 1: Pay $8.99 a day for a toll pass because some places don't take card or cash and violations are $100! Completely omitted that the toll booths all take coins, and you will NEVER spend $8.99 on tolls in a day unless you're an Uber driver or something. Example 2: Pre-pay for a full tank of gas so you don't have to refill -- only $3.15 a gallon which is a steal because it's $3.35 outside! Not true. It was under $3.00 a gallon outside. Example 3: We cannot respect the price you booked for on Kayak because you must pay an expensive daily insurance fee. (I read the fine print. I'm insured on my own. I don't need to do that.) I'm not used to such strangely dishonest and opaque business. Only got two stars because the airport shuttle drivers are very nice. read more

Horrible customer service. The counter attendant was very arrogant. He took a call when I was picking up my car (whic is fine) and he was completely rude to the customer on the other end. Paying customers, regardless if they booked direct or expedia, orbits, etc., should all be treated with respect. Also, they do NOT tell you that if you do bot have a credit card you will be charged an extra $10 per day. So, yes 9 bucks per day is cheap BUT only if you have a credit card. Debit with VISA logo doesnt matter they still charge 10 extra per day that they do not disclose before hand. Take your business elsewhere this place is garbage. read more

Easily the worst experience I've had with renting cars in 30+ years of renting . Car wouldn't start after 1 hour drive to take care of ailing mother. Called "after hours service" number on agreement & they told me they couldn't help & to call Orlando location when they reopened the next day. Did that & called them over the course of next 3 days & their only option was to return the car & swap for another.This was not possible for me due to my mother's health .Bought jumper cables & had to jump car 7 times over course of 8 day rental. Orlando location showed no concern about rectifying situation during or after rental. I should have paid $40 more & went with a real company. Clearly a case of you get what you pay for. read more

You walk in and it's completely empty... guy at front desk seems like he does not want to be there. I went twice and both times it was dead and he seemed irritated. Claimed to have no cars one day and then another day saying I needed $1000 deposit since I'm a Fl resident. (When I called a few days later another guy said $500 deposit). These people are running their clients away. Literally saying " I'm opened but I want no business. Go away". Really sad as I don't see this place in business for too long. Ace rental right next door was packed with clients, and employees and getting tons of business. Smh. read more

Well first of all this Orlando (MCO) airport location has on their apps and website listings for VW Jetta or similar, looking out across the parking lot they have no VW that i could see and a Nissan versa is no where near the Jetta I don't even know why they consider them the same class. i do appreciate the fact that you guys don't attach an additional $20 a day plus the daily rate i originally booked at which was around $9.00 a day for extending the rental, and please don't follow fox on this idea. So this sounds like one of several big issues with this Orlando Airport location is the agents at the counter, as I read that someone else mentioned the agent at the counter trying to use a scare tactic to get you to waste your money on the $9.00 per day toll fees! Save yourself some money drive down the road pick up a transponder for the tolls for $10-$15 dollars, and then after you go thru your first toll, you go online download the Sunpass App, setup your Sunpass account, add $10 to your account and I believe they credit you an additional $5 or $10, fill in the car information, license plate of your rental car, remember to check the box stating this is a rental vehicle and your good to go.. So the agent that was assigning me the car when I told him that I had a sunpass already, he responded with "well if you go through a toll with the rental car you will get charged for the violation and then we charge $$ a day up to how ever many days." So I just laughed at him and said "really, cause I have rented cars before in Florida and had no issues with being able to link a rental to my transponder." He had nothing to say after that. So the car I returned on the 14th of feb, and I was told like everyone else it will take 10-15 days before I would see a refund of my $250. (steep) deposit. Industry standard is $150.00 hold on CC. It is now the 3rd of March, and of course when I call the phone number for customer service, I am told by AI answering service to leave a message and we will return your call. I have gone online and sent them a message. This location is difficult to get in touch with and their customer service takes forever. So hopefully if someone in the company reads this post that I am leaving, maybe I will get a response??? read more

I have USAA insurance and they told me I have to buy additional coverage according to state law and wanted an extra $28.00 a day. I left the Priceless office and went to Enterprise and they immediately rented me a car with my insurance without the additional cost. I booked thru Expedia and when Expedia reached out to Priceless they refused to refund me my $175 deposit. read more

So I was quoted 68$ on travelocity. When I get to the damn counter they say my bill for a literal busted up Nissan Versa with dents all over it is 159$. THEN they said because I had a Florida drivers license the insurance I had purchased was null and void, they wouldn't accept it, they then required me to pay 20$per day to use my own damn insurance on the car. On top of that they charge an extra 100$ if you use a debit card for your reservation. The car had dash lights on when I picked it up. The car was dented all over. The car stunk like cigarette smoke. The customer service people are ridiculously rude. Do not rent from them. Pay the extra 5$ a day and rent from Hertz or avis. Save yourself the headache and from shorting your vacation due to a shitty experience. Not worth it. If I could give zero stars I would. read more

If I can give this place zero stars I would. We had a reservation and upon arrival, the very rude man behind the desk told us they didn't have any cars. What a disappointment of a business. The owner of this dump should really see what he's investing in. I wasn't surprised to see it only has 1 star rating. read more

They don't allow the personal insurance or credit card insurance to cover your car. I had to get extra insurance through them for "loss of use" which double my cost. Won't use them again ever. This is not stated until you arrive at the counter.... would be helpful to know when you reserve your car. read more

Terrible terrible terrible Can't say it enough I think I might also report them to the BBB ridiculous they said 3/5 business days for my $250 hold fee to return to me as of today I haven't received anything and now the women I spoke with is telling me 15 or more days !! What!!! You people are terrible trying to con us into getting a toll pass because I don't know my way around Florida and people get on tolls all the tome on accident Then he got mad when I told him my gps has a setting that'll keep me away from all tolls This company is terrible and the people are terrible Please read the reviews before you rent from here....... everyone is saying the same thing.... we can't all be lying read more

Horrible service at Orlando location. They attempted to add a $250.00 deposit. Said it was standard in Florida. My online quote was $130. I'm sold on adding a toll sticker. Ends up being $195.00. I ask why the additional $250.00. Very poor customer service which is why I went to Enterprise. read more

Don't even think you are going to save money by going here. I paid through Expedia, but apparently got over charged. The outside is filthy with gum everywhere and you end up paying for the lifts to and from the airport. Just book somewhere inside the airport. read more

This is by far the worst car rental company I have ever had to work with. Our rental car was broken into and all of our stuff was stolen. As it was raining, we had the common decency to drive the 5 hours back to the car rental place to exchange the car for another one so that the car didn't get any further damage. The woman who owns the company took the keys, popped the trunk, and walked away. No refund for the the money we spent to have it the extra day (we brought it back a day early), no exchange for another car, and she refused to give us back the police report we brought. She hid in the back and didn't even speak to us again. This company basically just stole our money. read more

give them -100 worst place ever. did not get the car I ordered they gave me a smaller car and still charged me for hidden fees. NEVER AGAIN. I WOULD NOT RECOMMEND PRICELESS you end up paying way more than the other companies. read more

My family and I come to this rental place after an excruciatingly long plane flight. We scheduled a rental in advance with 2 drivers in advance to ensure our comfort while down here. We'd landed a bit late so we tried calling the rental place but the phone had a bs tone. To our "shock" we were greeted with not only a late fee but news that only 1 driver was placed. They asked us to present evidence that we had placed 2 drives but when we pulled our drivers itinerary all it says is time and location of pick up as well as car type. This place is only after your money and has poor customer service. The manager is some guy who over used moco de gorila to hold down the 4 hairs on his head. And our attendant was this tattooed kid with no common sense who could pass for randi ortons nephew smh read more

First off, my pick-up was almost an hour late, and then I have to wait another 30min in the lobby before they call me. Insurance should not have been necessary. All rental car places that I have been too, it was optional to have insurance. All the extra fees that wasnt included compared to what I was initially expecting, I ended up paying an extra $175. Then seven days after I check my account and they charge me $360. SO far my deposit id not been refunded. The worse part is that the number to call is an automated machine that only tell you where to take the shuttle. Then the charges are under a company called BEST RATE CAR RENTAL. WORSE.Worse experience ever!!!! read more

The worst customer service I have ever experienced. I had my 2018 rental car breakdown an hour away from where I was staying after losing acceleration ability. We lost a day of vacation and when I called to talk to a manager asking to be compensated I was accused of doing something to the car as it should have been fine since it was a new vehicle. When I asked again for compensation I was told I should be happy they got me back to my location, that they weren't going to be making any money on my rental and that we were even. I called several times, was told a manager would call me back and I never received a call. I was then told when I returned my vehicle to speak with a supervisor on duty, I attempted to do that and was told that the supervisor on duty had just left and there was nothing they could do for me. I was advised to call back within the next few days to talk to a manager, I attempted for three days and was never able to reach a person. I left a message and never received a phone call back. DO NOT RENT WITH THIS COMPANY!! read more

Priceless - Car Rental Near Me - Orlando, Florida

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Seriously people!! Really rude customer service - the lady at the front desk asked me to pay extra for full insurance despite me trying to explain that I have insurance and providing evidence for it. Then, she insisted that I call my insurance company to confirm that I had insurance (yes, I did have my insurance card with me) AND my credit card company to confirm secondary insurance. And all that at 10 pm. Her attitude was 'I don't care how long it takes, I have all day' ... which she made sure to state. I am not sure if this is an indication of poor training or overall incompetence; likely it is both. This is not an acceptable customer service. Needless to say, I will not a renting a car from this place again and I don't recommend it to anyone. read more

Don't rent a car from here. It's AWFUL. Especially don't rent from them if you need to get to and from the airport. Their "shuttle" is a joke. I had to wait to be picked up at MCO for over an hour and had to make multiple phone calls to get them to send the shuttle. And when I dropped my car off, again, I had to wait FOREVER for the shuttle to take me to the airport. They didn't care that I was at risk of missing my flight. The employees just ... do NOT care. Also, my rental smelled like cigarette smoke, although the cars are supposedly non-smoking. read more

I ABSOLUTELY DO NOT recommend this car company. Don't waste your time and money. I got a shuttle to the location and stood in a line with a reservation for over 3 hours just for them to tell me I was going to wait pretty much in the same line to wait for the car. I wasted my first day waiting for nothing. Then when I tried to speak with them about canceling they said I had to go to the site which I did and they directed me to another number that didn't receive messages. DO NOT DO IT TRUST ME!!! read more

If i could give this place negative stars i would! There's a reason they have one star and all the reviews are correct. We came in for a reservation where everything was already booked for about $200 on the last day to return the car they gave us a bill off almost $500 when my bf asked why they said he got some gold policy which he absolutely did not sign up for. He kept showing them the receipt of the $200 reservation he made and the guy kept saying no so they called some random jerk who is in a higher position and he was horrible he kept cutting my bf off and kept saying he hears this excuse all the time. They're horrible at customer service they really do not care and u can tell they hate their jobs they're miserable and pathetic losers which explains why they work here. HORRIBLE HORRIBLE PLACE WITH EVEN WORSE PEOPLE. NEVER AGAIN AND I HOPE THEY GO OUT OF BUSINESS! Which they will soon because no place that does this succeeds! When the rude younger guy said he hears this all this time made us realize they screw people over like this all the time!! Dave your time it's not worth it at all for the horrible people who work here. The "managers" name is LEO and he needs to be fired. Horrible customer service the way he was speaking to my bf and walked away in the middle because we kept Telling him no one told us about that policy it was just added in there. Horrible horrible place. read more

Priceless - Car Rental Near Me - Orlando, Florida

The reviews that have been previously written are absolutely accurate. My wife booked a car through Priceline.com and didn't see the reviews beforehand. It took roughly 30 minutes for the shuttle to show up when we landed at the airport. It then took us 45 min to get our car once we got there. The staff is very shady, and they try to up sell everything. Recommend you bring proof of insurance and your own sunpass, because otherwise they'll get you. They will charge $50 per toll that you go through without cash options, even though the state of Florida will charge $2.50. The salesman flat out lied to me about that and said the state charges that much...almost like the internet doesn't exist. I'm now sitting waiting for a shuttle back to the airport for roughly 30 min, sorely disappointed in the whole experience. The car return was somewhat smooth, but I think that's because the sales staff saw me taking photos of the car as I returned it just in case. Don't use this car service. It was just a bad experience. read more

Just plain inefficient, non customer service oriented. Fees all add up - so it is no deal at all and just a torture to deal with this organization. You can see the customer service people plainly don't care. Others were complaining as I rented and returned. Destroys people on vacation. Would be glad to talk with their management... read more