**PLEASE READ FULL REVIEW**
I visited this morning for it's grand opening (Bleecker St Utica, NY) and was disappointed before I got in the door as I was brushed aside BY an employee in a suit, a higher up no doubt, which makes it worse(though to be fair it was a madhouse). There were a couple of less than desirable encounters with employees BUT after saying so when asked about my experience, the manager more than made up for it. There were in fact many awesome employees, don't take away a negative outcome from this review, please. I'm sure after the dust settles they will no doubt weed out those who don't measure up, so after being shown that I DO in fact matter, I will definitely shop there again, and often. Decent, or even great, prices are only half of a shopping experience, the other is customer service. And when I voiced that mine was one that may cause me to not return, two employees and two managers came to change that, and they for sure did. read more