Wifey needed her watch battery replace. We stopped in at Preziosi's , knocked on the door and we were buzzed in. The owner is super nice, replaced the battery in no time flat, and set the time for her. $15 charge. Preziosi sells quality jewelry ranging from approximately $1,000 to, high end exceeding $49,000 Sorry out of respect for the owner I chose not to take pictures of the inside. read more

Preziosi - Jewelry Near Me - Los Altos, California

Great selection of reasonable priced fashion jewelry. Found a beautiful gold love necklace with a diamond for the O. Friendly service and pleasant atmosphere. I would definitely recommend checking them out. read more

I brought in my watch that needed a complete overhaul. Gianluca was super transparent about the work and the cost that it would take to fix it. I had it fixed once before at a different jeweler that clearly didn't have the skill and knowledge that Preziosi has. I would highly recommend using Preziosi for your watch repair needs. Great people and great service! read more

Came by to get some links removed from a jubilee watch bracelet. Gianluca worked quickly and spent extra time with me to ensure the watch fit perfectly. Nice dude and a cool family. read more

Terrible service!! If I could give them a negative number I would. I took an older watch to have the stem/crown replaced. I provided all the parts. Not once did they mention they don't accept watch repairs with owner provided parts. Two weeks later they left vmail indicating they didn't install the stem/crown because they tested watch and needs full service at $550. When I picked up the watch they lost one of the original stem/winding pieces. I asked where the piece was, "I put it one of the zip lock bags, but let me sweep the floor." WTF. Then the owner states "when we realize the watch didn't work, I was happy to give it back to you with no charge." As you should because you didn't do anything, but lose an original part. "The whole process was a waste of my time during my busiest week of the year." Why is that the customers issue? "Oh and BTW if you do the full service for $550 those parts will be included." What you will sell be back my part? Stay clear of these people. Probably trying to cover their high rental in Los Altos. read more

Had my grandfathers wedding ring resized for myself at Preziosi and I'm glad I finally went! Gian, the owner, was very accommodating and explained the process in great detail. I was going up three sizes and didn't even know if he could do it. Gian is very good at his trade and assured me it would be perfect! He was right! He totally had to cut the ring and add more gold but I couldn't even tell where he did that! His craftsmanship is impeccable...not only was the work absolutely perfect he was very reasonable with his pricing! I took a look around at the shop when I was there and he has an amazing selection of jewelry, Definitely coming back! Thank you Gian! read more

My family loves Preziosi! When you shop here you get fantastic service and beautiful pieces! It feels like you have a personal jeweler. We shop here for most of our celebrations! read more

so i needed to have a couple of links removed and the bracelet clasp re-set in a new steel Rolex. Not difficult by any means, but it has to be done correctly and without damaging the bracelet or case. i called Preziosi (regrettably i don't remember the gentleman's name, but i believe he's the owner) and he said could do it, just bring the watch in. so i show up at 1620, 40 minutes before closing time. I show him what i want done and he said "no problem, give me about 10 or 15 minutes" i returned then, he handed me the re-sized watch and the two links in a small plastic bag; he waited for me to try it on--perfect fit. I said "thank you", and "how much do i owe you" he told me $10. I have paid $50 for the same thing--and this was without 15-minute turnaround--so i gave him $20 and he only reluctantly accepted it according to the (glowing) yelp reviews for this shop, this gentleman is quite a skilled maker of custom jewelry. But sometimes those guys act make you feel like a jackass when you show up with a trivial little task like re-sizing a watch bracelet. But not this shop in the future, if i need to purchase an engagement ring, new watch strap, jewelry for gifts, an appraisal, etc. this is where i go. read more

The owners of Preziosi really have a lot to do with making this the best jewelry store in the area. It feels like visiting family when we walk in. We are always greeted warmly. They have some of the most beautiful jewelry I have ever seen and they do perfect repairs. I usually let things pile up and walk in with an assortment of "projects" needing attention. I trust them completely and have no worries leaving my treasures here. There are a number of jewelers in Los Altos but Preziosi is the only one I trust. I tried of few of them and always felt like if I wasn't buying a big ticket item, they didn't want to be bothered. In Preziosi, I feel like they are delighted to see us and will take good care of our jewelry. I highly recommend you stop in and see some really spectacular treasures! read more

What a fantastic place! Everything here is simply gorgeous, and the owners are friendly and welcoming. Preziosi means "precious things" in Italian and they really treat them that way. They made my engagement ring -- a beautiful sapphire and diamond ring with a three-stone basket setting -- and I could not love it more. I took it in recently for cleaning (along with diamond earrings) and now I can't stop looking at it! Preziosi is known for elegant, beautiful jewelry and top-notch service. After you come here once, you'll know that this is the only jewelry store you'll ever need. read more

Preziosi - Rings by Preziosi! - Jewelry Near Me - Los Altos, California

Gianluca is a true goldsmith ~ it's almost impossible to find one in our area. He can create wonderful pieces from scratch or redesign pieces for you. He did a perfect work for our family! read more

I would like to start by stating that Preziosi is a family owned business and the owners are known members of the community. If you are considering getting jewelry repaired or purchasing a piece that he has in stock, this shop is a great option and I have had numerous positive experiences. With that being said, a recent experience involving a custom ring left me incredibly disappointed and frustrated. After a month of working with Gianluca to solidify the ring I wanted (using family diamonds), I felt like Gianluca was inconsistent and not on top of what we had discussed and what we had agreed on. He did not take any notes about our discussions, and each time I visited I had to remind him of what had been previously discussed. This included aspects of the project such as the diamond size, ring layout, and price. During my most recent visit he drastically increased the cost of the ring from what he had previously quoted. Based on his lack of action, I felt like he was just stringing me along and didn't actually want the project. If he had said 2 months ago that he was too busy or didn't have the time to create my custom ring, that would have been fine and I could have found another jeweler in time. Instead, he strung me along, promising me a 3d model and more by the time I left for vacation, none of which happened. If you are searching for a standard ring, piece of jewelry, or need a repair done, Preziosi is a good option. However, if you are looking for a custom piece of jewelry or something unique that would have to be ordered or adjusted, I do not recommend them at this time. read more

I went in right when the store opened, because I was so excited for my new watch and needed to get it sized. The gentleman helping me was quick and had great/warm customer service! I will definitely go back! read more

Preziosi is a completely trustworthy, family-owned business that does fantastic, careful work. Gianluca and his family will take good care of your jewelry. Over the last 20 years, I have often gotten appraisals, repairs, and resizings done with Preziosi and always been extremely happy with the results. Highly recommended! read more

Very personalized and knowledgeable service. A pleasure to support a family business as well as having a nice inventory of high quality jewelry. Thank you! read more

Preziosi, is the best jewelry store that I have ever done business with and I have purchased and done business with many. They have made me jewelry that I designed and when I picked it up, I got perfection. Also They have some of the most beautiful jewelry I have ever seen and they do perfect repairs. They are high integrity people who sell value and quality. Their jewelry is unique and most of their pieces are manufactured in Italy by Italy's best. Their prices for what you get is very good. The place is gorgeous, and they are warm, friendly and dependable. I would recommend them one thousand percent, they do not disappoint. read more

This is where you want to go for a beautiful new piece of jewelry! I recently purchased a diamond ring at Preziosi. I told Gianluca that I was looking for something modern and "airy." You may not think that this store would have designs that are somewhat out of the box, but they do. Gianluca showed me 5 or 6 rings and I chose a gorgeous diamond ring. Preziosi also has inventory at all price points and beautiful watches. Be sure to ask to see his wife's family's jewelry...they've been making jewelry in Italy for 9 generations! Enjoy browsing and shopping at this Los Altos gem. read more

Absolutely fabulous customer service - I needed 4 watch batteries and watch bands and they did it while I waited and in under the time they quoted - very reasonable prices - such a pleasure to support a local business - I highly recommend you visit them and see their wonderful selection of jewelry! read more

I was seeking a Tissot dealer to change the battery in my T-Touch. It needed a new battery after six years...not bad. I dropped-in here and John was pretty cool. He has a nice little shop with an excellent selection of Tissot watches. Well, John sadly indicated he didn't have the battery even though he usually has it in stock. But, he happily offered to keep my watch and change the battery when he received a new stock...then call me to come pick it up. That's what we did and how it happened. Fast and friendly service...John even re-fitted my T-Touch since it was a little loose. Very good place to visit for Tissots and probably other jewelry too! read more

I needed a pair of earrings fixed and I couldn't have be more happy with the work and the phenomenal customer service!

I needed my ring inspected and cleaned, and he was so nice about it. Will definitely be back!

A friend told me it was a good place to go, as it was family owned and multi-generation experience in jewelry design and repair. No McJewlery here. I was very impressed with time they spent with me to make sure I understood the factors that affected quality and ultimately the price of the engagement ring. I reached a comfort level where I was able to share the budget I had to work with and the desired outcome. Over the past 5 years, I've been back for additional purchases including a custom bracelet idea for my wife, a watch (again for my wife) and a "push gift" for the birth of our son, I'd say my wife is spoiled, but I feel like I would have spent more and got less anywhere else I would have gone. read more

Thank you, Preziosi. Not just because my wife loves her ring, or because my mother wears that necklace religiously. But because you make it so easy for a guy that knows little about jewelry; because you are so trustworthy; because every friend we've referred to you has come back saying the same thing. It's great to know there are still people that take your profession seriously, actually *helping* clients find a special piece, instead of *selling* customers whatever they can. Thanks again, read more

I recently inherited some jewelry and needed to know what was real/valuable vs saved just because someone liked it. I called Preziosi and he told me he'd be glad to look at it without charge as long as they weren't busy. I called ahead and went in when he had time. WOW!!! Super knowledgeable, very personable and helpful, very generous with sharing his knowledge and advice. Now I know the value of what I have, I can make the appropriate decisions. And now that I found this shop, I know exactly who will resize my ring once I decide: he explained the work very well, and he does it all right at the shop. He also buys gold and metals, can test gems and metal for authenticity and do appraisals for insurance. The only thing he has to send out is hand engraving. Excellent service, very professional and trustworthy, very knowledgeable. Definitely go here for all your jewelry needs! I'll be back and will send any friend that I can. read more

After a string of bad experiences with jewelers, I think I've found a professional, honest, and knowledgable jeweler.

Wow wow wow!! I have a ring I never thought could be sized - for 10 years!! They did an amazing job!! I couldn't see any cut mark. Another ring was sized larger and I couldn't see anything !! They are more beautiful than I have ever seen them. The prices were great. read more

I have been using Preziosi for 13 years. I have purchased 3 Tissot watches, which I love. I had them make my wife's engagement ring to match her grandmother's first band. They have made me custom jewelry for my mother in law with her old gold rings and necklaces. I have not been able to find an honest jeweler and have been to many that match the service and stand behind what they make or sell. If I need batteries replaced they do them while I waite or in an hour. Very friendly, knowledgeable and want the customer to be happy with the purchase. I will be using them for years to come!! read more

Amazing service! The pin attaching my watch to the band had broken. I contacted them b/c they're a Tissot store and they said they could help me. I walked in, they fixed it, gave it back to me and didn't ask for any payment. The next time my watch needs any service, I plan to bring it back to them. read more

Wonderful experience here replacing the battery for my Tissot watch. John showed great professionalism and courtesy - what a gentleman! The actual work was fast - less than 5 minutes and I ended up with a watch with a fresh battery. The shop is mostly about jewelry so I trust the work here done to my watch. read more

My daughter has very sensitive ears and must wear at least 18k gold earrings or platinum. Was very difficult to find a jeweler in the Palo Alto-Los Altos area who carried children's 18k gold jewelry, let alone was willing to make custom 18k gold earrings (in about a week and a half). Luckily, I found Preziosi. Owners were very helpful and made good suggestions. The owners also helped to re tighten a loose earring prong without charge. Plan to buy my daughter's future earrings only at Preziosi. read more

I always try to do business with local, independant, family owned businesses. Well no need to look any further. Great store, very knowledgeable, friendly and helpful owners. Would highly recommend for all of your jewelry needs. The most beautiful handcrafted Italian gold jewelry I have ever seen. GianLuca and Chiara are the best!! read more

I trust only this place for all my jewelry needs! The second clasp of my vintage sapphire diamond bracelet had broken and I ran to them to get it fixed. Sure enough, in one day, it was done and I was able to confidently wear it out. Of course, I couldn't step into this elegant jewelry enclave without picking up a little Italian jewelry bauble! Beautiful collections. read more

I went into this store looking for help with a special gift for my husband. The owners are an Italian couple who staff the store themselves. They are very friendly and helpful. When I told them what I wanted, they had a great recommendation which was perfect for my husband. Plus, I got high quality and good value. When my mom visits from out of state, we always go to Preziosi. They are very trustworthy and insist on high-quality work. My mom brought them pieces that needed repair b/c of poor craftsmanship and they fixed the problem. She also added some new stones to the piece. The owners made great suggestions which we ultimately purchased. Currently they are helping us reset an antique stone that was my great-great aunt's. They are extremely trustworthy which is a must for a jeweler. read more

I'm sorry to say that the service I got was lousy to say the least. Seems that the second/next generation of the store owners does not even come close to the original owner (father?). Just very poor service. I cannot describe which service I asked for, but it was a VERY basic request that took them forever and then got back to me with my article damaged! I'm not going to go back there ever again! read more

Preziosi is a high quality jeweler with a small family feel. They are very knowledgeable and have a can-do attitude. They're quick but precise doing repairs. read more

The work I had done was completed on time and the cost was very reasonable. The employees were courteous.

I bought an engagement ring from Preziosi. The results were spectacular. The staff is super friendly, knowledgeable and trustworthy. The ring is beautiful. My significant other really enjoys it. read more

I had purchased an emerald bracelet on sale from a well known dept store and noticed the lack of quality in the stones once I got home. Found this place in the Rancho Market and asked them for a second opinion on the bracelet. The female owner of the store gave me an estimate that was over 25% lower than what I purchased for! When she double checked her estimate in her pricing catalog, she was right on the spot! I was so amazed at her honesty and impressed with the quality of stones they use that I decided to return that emerald necklace and just go to them (or send my husband) for jewelry purchases or repairs. I will never buy jewelry from a large dept store again. read more