Fred is amazing and is the definition of a consummate professional. I came in to have my watch…read morebattery replaced after 10 years of it sitting in a drawer. Other watch places quoted me $35-$48 bucks to change the battery, so I was shocked when Fred gave me a quote on Yelp for $12 bucks! I went to the store without an appointment, Fred welcomed me warmly, and even though 2 other customers came in, I was in and out of there in under 8 minutes! (He was able to help them too.) Aside from the great price and friendly attitude, Fred also noticed that there was some rust in the mechanism restricting the movement and he cleaned it out and added lubricant without even charging me. Really glad my old watch is working good as new again and am thankful Fred made my experience as smooth as possible. Thank you, Fred!!

Came here from the glowing reviews. I had a watch i wanted Fred to adjust. At first blush, honest…read more Told me i didnt need to do anything most watches run slow. But i insisted. I came back an hour later to pick up my watch and voila the watch was adjusted to be more accurate. Great! However, it was clear that in opening the case back, his tool slipped and caused deep scratching in the case back. When it was brought back to him, fred says when a case back is opened, some damage should be expected! I certainly did not expect damage. After insisting, he polished off the back but the scratches were too deep. Fred then says the deeper scratches weren't caused by him. Now you can trust me or not that fred caused the damage. But Id heavily suggest taking a picture of your stuff prior to work. Because if something happens, he certainly wont do anything about it. And I no longer think he's honest. He should remember his tool slipping and been upfront. Also they have case back opening tools that don't damage the watch. Id suggest fred look into buying that

Is it the cheapest place to get your jewelry resized? No. But if you want quality work done right…read morebefore your eyes, this is the place. Lots of places will just resize by hammering out your ring thin, often times ruining your rings settings in the process. Nguyens adds gold and you can tell the care the setter puts in to make sure the integrity of the piece. They also did same day service for me, with the work done right before your eyes. This was very reassuring for me given that I'd have felt uncomfortable leaving my engagement ring at a location I don't have relationship with, then do the dance of having to get reassurance that the diamond was not swapped/etc. All to say, quick and high quality work plus 100% peace of mind given that work can be done right before your eyes

I had high hopes of this place because of their 5 star status. That is the reason I chose this spot…read moreover all.of the other options. I left my bracelet with them for a week. When I came to pick it up on the day promised, for one, it wasn't ready, he had to find it, in the cleaning machine. And second when he put it on my wrist I noticed it was tight and that's when he disclosed that they couldn't repair the broken link, so they had to shorten it. WHAT!? It was the correct fit when I brought it in, what would make anyone think it would fit if they removed a link and made it shorter? He said they couldn't fix it because it was hollow. No call to ask me what I wanted to do, they just went ahead and did this. And also, the link they tried to repair is all messed up now. I was clearly upset, so he said let me call my dad to come fix it now. I was like so can it be fixed or not? Didn't want to wait longer and be more dissapppointed, so I just took my bracelet in worse condition and left. See pics for evidence. He was really nice when I dropped it off making small talk oh where do you work, oh no problem we can fix this blah blah blah. Beware. That's all I'm gonna say.

I took my girlfriend to Geoffrey's on a recommendation from a friend. He told me to talk to Sonny…read more When we walked in we were actually greeted by her. I told her my friend Craig told me to come in and see her. Sonny was AMAZING. She knew exactly what to show us and gave us so many great options to chose from. They have a lot of great jewelry there. We got a great deal on exactly what my girlfriend was looking for. If your looking for great jerery at a good price and great customer service go see Sonny.

Ive been working with Sonny for years! She's basically my personal jewelry consultant at this…read morepoint! Not only is she an expert in her field, but makes the buying experience fun and relatable. I'd never work with another jeweler. Shes the real deal!

I purchased several items from Garo and his staff. Basic diamond huggies, blue topaz ring - and had…read moreseveral pieces made by Garo. My dads old cuff link and tie pin set turned into pendants and a ring for my sister and I. And them my dad's baguettes from his wedding ring - into a ring for myself with a design from help with Garo to ensure the baguettes wouldn't fall out. Each part of the decision making process I felt supported and also advised on the type of gold, what would work, why what I wanted would not work and letting me make the decision. In the end, I trusted Garo...and this ring designed to hold the memory of my dad turned out wonderful...and a lasting memory that I could wear every day. I then had my friends and my sister go to Garo - and they experienced the same - insightful, knowledgable, kind information when what you want may not be the best for you - but in the end - the diamonds won't fall out and the workmanship - amazing. It's good to feel you are in good hands with someone who has a passion for the art, the gems and you. These items were made and purchased about 4-5 years ago...and I've just come back to purchase an engagement ring. This time, instead of the help of Laura and Paul - Evan was the new consultant who helped me through the process. We met for the first time at the beginning of January to pick the stone - and then we decided on the setting with a lot of support and help from Evan. She is amazing, patient, with a lot of knowledge about the rings and stones and gold/platinum ideas. What a pleasure it was to work with her. We asked if it would be ready before Valentine's Day and I have it today. It is just gorgeous. The time, communication, and help from Evan made me feel confident that what I dreamed of would come to fruition, on time, and within our price. Everyone here has been a pleasure to work with. And I look forward to designing my wedding band. Take a moment and go into the store or make an appointment. Evan is just a gem of her own, I highly suggest you meet her and I know you'll experience the same as me.Happy designing and shopping!

HIGHLY recommend!! Stopped in to see if we could get my ring tightened as the diamond was a little…read moreloose. They let us know they'd contact us when it was ready and we left the store walking down the block. About 30 seconds later we hear our name called from the store and turned around-- they were already done with the repair!! Such incredible, quick, and friendly service. Garo is undeniably an expert! Thanks so much!

I had an exceptional experience with Vardy's Jewelers. They created a custom ring for my fiancé as…read morea Christmas gift, and it turned out even better than I imagined. The craftsmanship is outstanding -- the design, quality, and attention to detail are truly stunning. Beyond the beautiful final piece, Misha's customer service was just as impressive. From start to finish, he was thoughtful, responsive, and genuinely invested in bringing my idea to life. The entire process felt collaborative and stress-free, and I always felt confident I was in expert hands. My fiancé absolutely loved the ring, and it made the gift incredibly personal and meaningful. If you're looking for a jeweler who delivers both exceptional craftsmanship and top-tier customer service, I can't recommend Vardy's Jewelers highly enough.

We visited several small, family-owned jewelers while designing our dream engagement ring, and…read morealthough we ultimately chose to work with another jeweler, we wanted to share our experience here as well. We appreciated the help we received from Elena and Darya who were kind and pleasant to work with. However, our interaction with Fanya was off putting and left us feeling uncomfortable. During our visit, she spoke very confidently about the history of mining diamonds in a way that did not align with well-documented historical information we are privy to. The conversation felt dismissive of a serious subject and it made it difficult for us to feel confident moving forward with such an important purchase. When choosing a jeweler for something as meaningful as an engagement ring, trust and transparency matter a lot. While we respect that others may have different experiences, this interaction ultimately led us to continue our search elsewhere. Especially after noticing many of their negative reviews revolved around the owners daughter, this was concerning to us. We wish the business the best, but wanted to share our honest experience for others who are doing the same research we were.

Great selection of reasonable priced fashion jewelry. Found a beautiful gold love necklace with a…read morediamond for the O. Friendly service and pleasant atmosphere. I would definitely recommend checking them out.

Wifey needed her watch battery replace. We stopped in at Preziosi's , knocked on the door and we…read morewere buzzed in. The owner is super nice, replaced the battery in no time flat, and set the time for her. $15 charge. Preziosi sells quality jewelry ranging from approximately $1,000 to, high end exceeding $49,000 Sorry out of respect for the owner I chose not to take pictures of the inside.

Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 ©…read moreCalling in all SF Bay Area fine jewelry connoisseurs! Smythe & Cross moved couple blocks down the street from 350 Main to 231 Main into a beautiful, airy, new showroom! Classic high end jewelry, showcased in the beautiful space. Contemporary design, fantastic showcases, superior to the old school countertop style displays, by far. Folks you're gonna hear it from me: nowhere else will you find the most trustworthy, knowledgeable, and friendly staff! Most importantly, the exceptional jewelry selection you'll see only at Smythe & Cross! Tantalizing diamonds and precious gemstones in phenomenal settings found only at Smythe & Cross. The impeccable taste of the store owner, Khatchig, will guide you without fail. Professionalism at its best. Never overbearing and always a solid advice. Does everyone get a VIP treatment here, or is it just me? I'm laughing and I must admit, I feel here super comfortable, and something tells me that you will, too. I brought my business to Smythe & Cross for 11 years, thus far. Getting a fine gift of high end jewelry from Khatchig's store is a pleasure in itself. You will discover exquisite designs that mix optimism and exuberance to make you appreciate classics as well as fancy styles alike! If you know exactly what you're looking for, and Khatchig doesn't have it in stock, he'll find it for you. If you have a vague idea yet not very knowledgeable in the caveats of finding the right piece, talk to Darren or Pamela, make your wishes known, and let them show you what they can do. You'll be happy, I promise you. Diamonds and buttery 18K yellow gold, go hand in hand with sparkling fiery champagne! Let's pop a bottle and celebrate! *Shine bright like a diamond Find light in the beautiful sea I choose to be happy You and I, you and I We're like diamonds in the sky *Follow her down to a bridge by a fountain Where rocking horse people eat marshmallow pies Everyone smiles as you drift past the flowers That grow so incredibly high Lucy In The Sky With Diamonds! A girl with kaleidoscope eyes! [ update Review so count remains #716 posted with 8 pictures on Aug 2, 2022 ] Khatchig is the kindest man I know! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 Impeccable new showroom! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 A few selections @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 Come on over! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22

Excellent service and experience. I brought my Burberry watch to have the batteries serviced and…read morewhen my boyfriend went to pick it up their credit card machine was down and they just told him it was on the house.

I had two thin gold chain necklaces with broken clasps, one with a pendant that's not removable…read more They both had small clasps that were bent with pieces broken off from forcefully pulling them apart when they got tangled together. I was worried they couldn't be fixed easily since they were so small. I found Ali's on Yelp and brought the necklaces on Saturday afternoon. Ali told us there was a chance the clasps could break in which case they would need to be replaced. If he could fix them, we could pick them up that evening or the next day. He texted me later that day letting me know they could be picked up the next day. The necklaces and the fixed clasps look and work great. I can hardly visibly see that they had to be fixed. The whole process with Ali was very clear and smooth and I'm really happy with his help!

Good customer service. Ali made sure we were happy with the watch repair and adjustment. Thank you!read more

Came in looking for an engagement ring. The lady working at the time, (Kindra), was super sweet and…read morehelpful, and remembered my name when me and my Fiancée came in a week later, then directed me to her coworker who happily helped appraise the ring for us. The ring is absolutely gorgeous as well; extremely satisfied with my experience and the customer service!

My now-fiancé purchased my engagement ring here. I wasn't there when the ring was purchased but I…read moredid tag along to get it resized. I was surprised that the staff remembered his name, and everyone there was so sweet. I'm glad we went here :)

All worked out and went well with Giovanna's professionalism and genuine advice and service.read more

My (now fiancée) and I came in just starting the process of looking for an engagement ring and had…read morethe best experience one could possibly have. Giovanna was so knowledgeable and personable it was great. She showed us some options and within a week had a diamond that my fiancée had to have. The whole process so seamless and to easy. If I could give a 10 star review I would. I was a little overwhelmed with looking for an engagement ring but Giovanna made it so simple and enjoyable. I can't wait to see what we can come up with for our wedding rings. Her and her staff are incredible, she also beat every other jeweler's price dramatically.