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    Prevost Installations

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Prevost Installations

    Carpet installation

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    3 years ago

    Had him do a carpet job three bedrooms did an outstanding job very satisfied with the outcome

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    Jim Owens Carpet Corp - Knicks in molding from nailing down tack strip or the stretching tool hit it.

    Jim Owens Carpet Corp

    (7 reviews)

    After Hurricane Ida I replaced the sheetrock on the ceilings in a bedroom and walk-in closet. Then…read morepainted the ceiling and all of the walls. All of the trim/moldings were stained and polyurethaned and I just needed new carpet installed to complete the repairs. Bought the new carpet from Jim Owens and also had them installed it. After they were finished the installation I was inspecting it and was surprised by the damages I saw. These installation guys were terrible. When they brought the carpet to the room they scratched the door casing trim on two doors and when they rolled out the carpet in the bedroom they scratched paint off of the wall corners and the base boards and somehow pulled the telephone jack out of the sheetrock. I pointed out the damages to one of the installtion guys and he had the audacity to say, "That was like that already." On top of that they weren't laying out the carpet per the hand sketch given to them by the salesman thus there was going to be a seam in the carpet within a foot of the entrance door to the bedroom. I contacted the salesman and set up a meeting with him to discuss these issues. The salesman called the installation manager to come listen to my complaints. The installation manager asked the salesman who installed it and when the salesman told him he said, that was their best installtion guys. Then he told me sorry about the damages but they weren't in the business of fixing damages incurred during the carpet installation and he offered to talk to his boss to see what sort of compensation they could make for the damages. He asked me if I had an amount in mind and I told him whatever you think is fair but keep in mind repairing damage to stained and polyurethaned molding isn't a quick and easy thing to do. A week later the installation manager called me and said they feel like deducting $100 of the total price was fair. $100 might cover the material costs but the labor alone would probably be 2-3X's that. Therfore I wouldn't recommend Jim Owens carpet installation to anyone.

    Good products, courteous service and goid value, honest dealings. Recommended highlyread more

    Prevost Installations - carpetinstallation - Updated May 2026

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