I showed up to my appointment on the wrong day. The front desk staff was very nice and…read moreaccommodating and was able to have me seen. The waiting area has coffee makers and a play station for the kids. The Dentist, Hygienist, and Assistant were all wonderful! The hygienist told me everything she was going to do before she did it. I am a nervous patient and she was made me feel very comfortable. I had X-rays, exam, cleaning, Velscope (to check for cancerous cells) and a fluoride treatment. The prices were very reasonable. I will absolutely be going back and will recommended them to everyone.

Constantly trying to sell you on an expensive gum treatment. The techs didn't even floss between my…read morepermanent retainer. Went in for a cleaning one time and didn't even see the dentist....this is a common occurrence for all patients. Would not recommend.

Great dentist and workers. Reminders of appointment…read more Insurance accepted. Very professional and competitive.

Dr. Aaron and his team are amazing. I am terrified of dentist and they were gentle and caring. I…read morecame here for a second opinion and I am so thankful I did. Thanks. for the great experience.

Similar to other reviewers. We had gone to her since 2010, but things changed a couple years ago…read more Bad service, lack of effort in the care, random extra charges, charged way more than quoted, charged to fix a problem with a crown that they put in, less than a month later.

Recommend for general dental work but I had a really bad experience with teeth alignment. After my…read moretreatment, I still don't feel satisfied even though it took twice what it was estimated. It appeared to be lack of experience of the staff handling my case and half way through I never saw the dentist to follow the case only the hygienist.

While it was a little more expensive than my previous dentist, I feel it was well worth it for the…read morelevel of care. The scheduling process was very smooth and easy. The woman working at the front desk was very helpful, knowledgeable, and competent. The dental hygienist was friendly and personable- making the tiring process of getting X-rays comfortable. And for the dentist herself! Incredible!! Dr. Le solved a dental mystery that has left me in pain for over a year after seeing 3 other dental professionals. I will be coming back here for my regular cleanings and dental needs and will encourage my family to do the same.

Whoever is doing their billing fails to communicate. We had several conversations about billing to…read morefind out they had overbilled us and we now had a credit with them. I'd prefer they do their job rather than crediting us months after the service. We received a letter explaining it months after the fact. So how are we to know that you are charging correctly?! Their staff is not there to provide a service. I became a patient with them and explained how sensitive my teeth were. We, myself and Dr. Hannah Dickson, agreed on how to proceed with the cleaning. I needed a new nightguard and she instructed me it would be $200 for a hard night guard, not the soft one that I had. I wanted a replacement, soft like I had and was pretty much told they don't like doing that. It was hard or nothing. I agreed to the hard one, received it, and they fitted it. It was so hard that it suctioned to my teeth. It was uncomfortable and risked a cap that I have on my teeth. So I stopped using it. In 6 months, I went back for my next cleaning. I again requested the same process used in my prior cleaning. I was told that we didn't the process to treat for my sensitive teeth. Thankfully I was insistent and they reviewed my records to see I was correct before proceeding. We once again discussed the night guard and I insisted on a soft one. I was told it would be another $200 for the mold. I was not treated as if I had any part in my treatment plan or really as if my opinion on treatment mattered. I have spoken to their office manager several times, each time looking for clarity and each time met with rudeness and the attitude that she is doing me a favor. My advice is to find a different dentist, different office.

Dr. Truong is amazing she is very knowledgeable and knows what she's doing. All of her staff is…read moreamazing and provide wonderful patient care. I am always seen on time and done within the time discussed. If you need any dental work done come check them out!

I have been going to Dental Etc to see Dr. Truong for over 10 years and I have always loved coming…read morehere! She is a wonderful dentist who has a great demeanor who always pays attention to her customers. This place is clean and well maintained and with an appointment I've never waited more than a few minutes. The staff is great too, but like another reviewer said, they truly do assist and help with the pictures and business side of things while Dr. Truong does all of the dental work. She is really sweet and always remembers me and my family and we love catching up with her every 6 months for our cleanings! I've had fillings, teeth pulled and basic cleanings done here and never had any trouble. I really do love the little place. She's great with kids - been my dentist since I was young. Good place for your family or just yourself!

Had to go in for a deep cleaning, knew it wouldn't be a pleasant thing. Lisa did her best to make…read moreit as pleasant as it could be. She was great! Front desk staff very personable and friendly. Definitely recommend coming here!

I've visited this practice for a dental cleaning and filling. Both times they have provided nothing…read morebut quality care and service. Amazing bed side manner! A happy customer here! I'm new to the area and plan on making this my permanent choice for dental care!

A very clean an easy to find dental office. Reasonably priced and friendly staff. They answered all…read moreof my questions and passed no judgement even though I have not been able to see a dentist in over 3 years. Great customer service an i will recommend Stephanie and Dr. P to anyone who needs dental care. Thanks again! Josh Halter

So I have had quite a bit of dental work here. 4 implants total. I have never experienced…read morerudeness here, in fact they have been very helpful and pleasant. There have been a few hiccups which they have resolved when I spoke with them. I have a really big fear of dental work. When I first started with treatment I had 2 failed crowns that had to have pulled, one of my back teeth was very difficult to get out I think because the root was too long or something. However the attempt to pull that tooth out was very painful and could not seem to be numbed as well as the other side. They finally called in someone to help and it worked, but it was very painful and added to my anxiety. After those implants were complete I had a front tooth break and needed both front teeth replaced. The financial person, Jollee was very helpful I had seen her at my first visit and she worked with my insurance and me to understand everything financially. When moving to my next procedures Jollee had moved "across" the street to their surgical center, so I had spoken with someone else and that experience was not as clear cut as Jollee, when I had my front tooth experience Jollee was back thank goodness and helped me understand my previous quotes and everything financially up to date. She is pleasant, kind and helpful. I also spoke with her about some of my previous experience with anxiety and why and she offered nitrous oxide and it was extremely helpful. It would be helpful to have an after visit summary as most of the time my anxiety is so high I have very little comprehension after the surgeries. My partner was always there thank goodness and they were able to give her my care plan. Dr. Pham was my initial dentist and now is Dr. Das, all the dentist/ surgeons have been helpful and kind. The environment is very clean and pleasant. I do recommend Clear Lake Dental. A lot of concerns can be alleviated by asking questions until everyone is clear on the expected outcome. If they offer a dental plan outside of your budget say no, and see if there is a less expensive plan. I did not give a 5 star because right now I have been waiting over a week for confirmation about a balance due. I don't want to get a text about a balance due without reviewing a statement. So hopefully they will send via email as I have asked via text and email.

You will never find a better dentist anywhere. She eases the nerves of even the most nervous…read morepatient and does only exceptional work! The staff are cheerful and helpful.