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Pretty Nails & Spa

1.8 (24 reviews)
Closed • 9:00 am - 7:00 pm

Services - Pretty Nails & Spa

Nail fill-in

Toe nail fill-in

Hand nail fill-in

14 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Waxing

Pretty Nails & Spa Photos

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Ladies idk about y'all but I would be real careful about going to Pretty nails and Spa on Berkeley (near chipotle) -Customer service was definitely TRASH - Sanitation was DISGUSTING - There was no social distancing or wiping down anything. Today was my first time going there because my other nail spot was booked. So I decided to get a fill-in, there were 3 chairs open and other people (ALSO WITHOUT APPOINTMENTS) got in the chairs before me. Once I got in the chair the lady used the same nail file that she just used on ANOTHER CLIENTS FEET AND NAILS on me‼ Lastly as the lady was doing my nails I began to bleed and she literally continues to use the same paint with my blood on it, she did not clean nothing. She put that same nasty brush on the next client. She also broke on of my nails and charged me for the nail that SHE broke!! The color I used today was number 34, and I sat at Lynsey's chair(the names are on there desk) Highly disappointed the picture is after I cleaned most of the blood.

Horrible painful pedicure

To start off the man started drilling my toenails and I had nothing but polish. It hurt so bad at one point that I yelled OW. He then cut my toenails almost to the numbs. The he got an attitude when I said I didn't want gel. He was super rough the whole time. Will never return.

Mail techs constantly getting up showing pictures to coworkers instead of working

Horrible...don't waste your time and money. It's a hit or miss. They do a good job IF they get to you on time and IF they are in a good mood. They have an appointment system which is pointless since they don't honor appointment times. My appointment was at 11:30, showed hip at 11:20 so I wouldn't be late... it's 11:45 and still no sign of anyone being available. When asked Justin how much longer his answer was "5,10-15 minutes" ooookkkk? So I asked "you don't honor appointment?" Answer: just states and says "it's ok. Only 5 more minutes. It's ok" Nope not okay Justin. People make appointments for a reason, y'all should really not chew on more than you can swallow. If you have appointment maybe don't take the walk-Ins. Waited a while 15 minutes for nothing. This is the second time I give this place a chance....NO MORE. taking my business elsewhere. ***photo*** maybe if the tech stop getting up from their workstation to show social media posts and pictures on their phones to other techs...maybe, they could finish the work on time. This interactions of "phone showing" happens constantly during the 15 minutes I wasted there. Just saying

I went in for a French gel manicure and eyebrow wax. The French gel was a complete rush. The man that did them did not take his time and I had to go straight to work so I couldn't have anything fixed right away. I made sure to email pics immediately after I left and express my concerns. I received an email back from the manager telling me to set up a time for free repair of set. I went in at the time agreed upon and literally was humiliated by this "manager". every word out of his mouth was that "my nails were the problem, the shape, how thin they are, etc. He was condescending and I felt like an absolute fool sitting in that chair having them fixed. The other workers kept coming over and they would speak to each other (not in English) and all began laughing. I wanted to cry I was so embarrassed. All I could do was sit there. I've been reading other reviews that are quite recent honestly and all signs are pointing at "rudeness and rushed/poor quality" work. I will never return to be treated in such a manner. Do yourself a favor and go elsewhere.

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5 years ago

It's a shame that you have to wait 30 minutes even when you have an appointment! Staff has horrible attitudes! This was their last chance!

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Pretty Nails & Spa - othersalons - Updated May 2026

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