Purchased a used vehicle. Was told it came with two key fobs. Should have made sure. So on the "We…read moreOwe" they were to get a second key fob and I would pay $150. When the Key service came to the dealership, my wife took the truck to have it done. She was given an invoice for $200 because the original key service company could not do it, so the dealership got someone else. Now the dealership is saying they only have to pay half. Never go to GEAUX FORD or any GEAUX DEALER!

This is no longer Premier Ford unfortunately. The new company is Geaux Ford and they're awful. They…read moretook my reservation online for my Jeep that I bought with Premier Ford. I get there and the guy says he never accepted a reservation but I had all the information. Very pompous and arrogant. Will never do business there!!!

Have brought my Mercedez 320SL in several times and am very happy with the service received…read more Wonderful not to have to go to the dealer! Such great staff and owner, and love the little detail of a useful gift package left on passenger seat!!

Beware of this store. I bought 2 new front ties from Bayou Motors in Waveland, MS for my wife's…read morevan. The next day while traveling she had a blowout on the drivers side front tire near Livingston, AL on I59. She did not run over anything, it was just a defective tire. The van was towed to a tire store in Livingston that inspected the tire and determined it was defective. They replaced it with different brand, (Toyo). I called Bayou Motors the next day and explained what happened. They said my wife must have hit something and they were not responsible. I will never patronize this business again.

Been going there for years . Always treated professionally. Quality service with what ever needs to…read morebe done. Highest of any recommendations hands down.

Since I can't reach you by phone. Skylar says you're busy each time I call. Then no one's…read more answering the phone. Here you go: Subject: Request for Refund Due to Incomplete and Misrepresented Vehicle Repair I am writing regarding the repair performed on my daughter's vehicle on [date], for which I paid $348.85. The vehicle was returned to us with the same issue it was brought in for. Within a day, the condition worsened, including white smoke from the engine. When the vehicle was brought back, we were informed that the head gasket had blown and that this type of repair is not something your shop handles. Additionally, your employee stated that when the vehicle was moved after the repair, it was apparent that something was still wrong, yet this was not disclosed to me at the time of payment. Based on this, I am requesting a full refund of $348.85 due to: - Failure to properly diagnose or repair the issue - Return of the vehicle in an unsafe or worsened condition - Failure to disclose known issues at the time of release Please respond within 7 business days to resolve this matter. If I do not receive a response, I will proceed with filing formal complaints with the Better Business Bureau and the State Attorney General's office, and I will consider pursuing this matter in small claims court. I would prefer to resolve this directly. Sincerely, Lynette Javery

I have gone to several shops in the area the past couple of years and Warran Automotive is by far…read morethe most professional with fair pricing. My wife's car was checked in by Gary who professionally gathered the problem details Friday morning. The shop called that afternoon with diagnosis and upfront pricing. Later they discovered a motor mount that should be replaced and again called offering options. Later I met the owner, Warran who offered to release the car after shop was closed, to pick up the car , and he is very friendly and extremely knowledgeable, offering advice for future maintenance without "selling". We will definably be back to this Waveland Gem.

Very bad experience. Did not fully, properly or competently repair an initial problem which caused…read morea failure of the "repair" 3 months later. Returned to have the issue re-addressed; he ignored the major symptom (actual noise coming from the actual part) that we pointed out during discussion which was the same part as initial problem). He instead quoted thousands to replace items (that careful investigation would have shown) had nothing to do with the issue. To make matters worse, the quote had the potential to double, and it would have, because the things he proposed to replace were 100% not the issue. His incompetency would have cost upwards of 8K in the long run bc the repair plan was absolutely WRONG. We went elsewhere for the repair. When we returned to his shop to discuss the failure and findings from CORRECT repair; he was very unprofessional before conversation even started. He walked up saying he was "...already in a bad mood..." before conversation even began. Ultimately, he refunded (only) a portion of the costly repair and told us never to come back! As if we would. Which, ironically, is 100% confirmation that this guy lacks critical thinking skills when it matters most. Because after all the wasted money and additional expense-why would we.

Thank you again for keeping me safe on the road Ray's. I wouldn't dream of visiting any other…read moremechanic and glad you're just an hour away. I'll tow it to ya if I have to! With the service engine light on recently and knowing that after auto zone's no return of problems and Googl-ing it returned that as long as it wasn't blinking...that's all I cared about in order to drive it to you to figure it out. As mentioned, and you sold me with your trust as a female when one of your mechanics said after half a year had gone by way back when I first bought this car and I assumed surely it needed an oil change even though the mileage wasn't up yet. You guys checked everything and said I really didn't need it but when I was back in town the next month to get it done then. That's customer service. Even yesterday, he hook up to figure out what was really wrong with my car was explained and why the $35 charge for you guys to do it checks things that Autozone does not. Then like magic all the exclamation marks were shown to me. It's just a huge relief to have Ray's in my phone & on Yelp for standby in case phone kicks it.

I have taken my car to Ray's on several occasions. This last time has been the worst. Not only have…read moreI been told my car would be fixed by a certain date (which has gone and passed by at least a week), I have been treated like a second rate citizen by a certain person. The mechanics have been great, but I feel as if customer service has been thrown out the window. I should have been called and kept up to date on the progress of getting parts, and now getting the work done. I have complained to several people--names I will not share, but nothing has changed. I really like the mechanics here. They do great work and are fairly quick about it too. I just wish they were quick about work they have already started, but as of yet not finished.

they rotated my bad back rim with old tires to the front and put my hood rims with new tires on the…read moreback and stripped almost all my lug nuts and when I asked who did it they all denied knowing

When calling to see if they have the tires you want make sure you press option #1 to speak to…read moresomeone who's actually at the store. Option #2 sends you to a call center. The call center told me they had 4 tires exactly like the ones I was replacing in stock at the store. When I arrived at my scheduled appointment time the tires I confirmed the prior day were not available. Had they been I would have paid roughly $1000. The search for my tires turned up empty. My only choice for a comprable set would cost me another $900.

I have been going there for years. every one has always been very courteous and friendly. Untill…read moreSarurday. Girl at front desk was rude. asked for owner she told me no. he will tell me same thing.

I got 2 used tires for car on yesterday and I went this morning got a alignment and the two tires…read morethat I took of was just as bad as the two tires that was sold to me one day ago. I'm need to see what next step to make it right with me thanks

Just had a high mileage oil change done on my 2011 F150 by Trent and Riley. They were very…read morethorough and polite. Never pushed needless products on me like my normal oil change place does in New Orleans. The technicians even brought attention to some low coolants in my truck which I was unaware of. The price was less than I normally pay at Take 5 with the coupon that I received. This was my first time at any Express Oil Change, but certainly not the last. Great job to the store manager, Shane and technicians, Trent and Riley! You guys definitely created a regular customer out of me. First time I've been in and out of an oil change within 15 minutes. Take 5 should change their name to Take 30 or take tips from Express Oil and the crew at the Waveland, MS location.

Took our truck in on Tuesday morning as of Wednesday afternoon they hadn't even looked at it, they…read morehad told my husband they were bringing it in that morning and that wasn't a lie. That kept taking other autos ahead of it so we went and picked it up and took it somewhere else. I asked the front desk person if it was standard to do people this way he just lied and said they had been busy. I know they had been taking other cars ahead of even looking at ours as I spoke to a customer while I was there. The guy at the desk was rude and unapologetic. I would never do business with those people.