4 February 2017
I have been looking at getting a car and had visited Mitsubishi Motor Group Epping. Initially I was on my own when I found some cars that I was interested in. I advised the sales person that I would not make any decision until my wife was happy and was able to test drive a car.
Well we went there together on Saturday 4 February 2017 to take a car for a test drive. When the salesman approached us, we went inside and were offered coffee etc while we waited (nice gesture). Firstly we waited and we waited whilst they checked my Licence and then we waited whilst they checked my wife's Licence and we waited. During this time they were also doing a valuation on my car for trade in. We go outside ready for a test drive, but wait something still wasn't right so we waited some more outside in the hot sun before we were asked to go back inside.
We then waited as they arranged for another car to test drive so we waited some more.
Regardless to say we were not happy. Not only did we not get a test drive for a car we were prepared to purchase, we were also not given a valuation on my car. After over one and a half hours of waiting we were told they could not help us. Well if this is what they consider good service, I'm glad that I did not waste my money there even though they wasted my time and my wife's time. I will not be recommending this place after our experience today. Worst dealership ever. read more