My 2023 Toyota RAV 4 was run into July 2023 & Toyota was booking several months ahead to fix…read more(damaged Control Arm) it so took it to Rod at Maaco Kelowna. They "contracted" the control arm out to replace .... & it seized a few weeks later on a busy section of Hwy #97 in West Kelowna. Rod suggested I bring it back as the 'contractor' had put in the wrong year/control arm. It is now at Toryota & I don''t mind waiting. Wondering who their 'contractor' is .. actually no I don't want to know. No thanks Rod.

I am so impressed with these guys!! I had a very ugly large gouge in my rear passenger door and…read morethey performed magic. My baby is back and more beautiful than ever. They were clear concise and fair in pricing. They went above and beyond and gave her a nice bath and a lovely inside detail job, which as a detailer myself, is the very last thing I want to do to my own vehicle at the end of the day. Wonderful surprise! I would recommend everyone go here :) thanks guys!!

Response from Kelowna Bmw over a water leak possible warranty issue I had;…read more"Our Service Manager who discussed your situation with you explained in detail that we would bring your vehicle into our shop to diagnose what the repair solution would be. Your factory warranty expired in November 2021. It is always important that we discuss upfront how the repair process would go including costs associated when the manufacturer warranty has expired and in your case this has been for 2 1/2 years. The extended corrosion warranty has to do with corrosion rusting though body panels which for your BMW X5M is not the case. BMW Canada has a very good warranty and will stretch in many situations when it makes sense. Kelowna BMW's service team has been very diligent trying to work with you on your external water leak and will continue to work with you at your request. Delivering the news that someone's warranty has expired is not something that anyone on our team likes to have to discuss, that facts in this situation Scott are the facts. We can fix your vehicle's issue but the manufacture will not cover the cost so far past your warranty expiry date. Kind regards, Gord Hayes Kelowna BMW/MINI Kelowna." My review starts here; The above is reply from someone I have never dealt with at kelowna Bmw. He is not a part of the solution. Cannot imagine having a major issue and this is who you are banking on to help you. My initial four year warranty was up but that is an odd story. The dealership had sold my suv previously to numerous buyers and kept their cash deposits. But the dealership also started the warranty as it sat in the showroom for many months, maybe well over a year? My suv bought in 2019 with currently 45km door was filling with water. Any one with common sense would estimate there is going to be corrosion on the bare metal and electrical. To the naked eye I can see corrosion as leather door card is warped and bubbling. I hoped the bmw 12 year rust and corrosion warranty could apply? The service manager in kelowna did explain to me I am wasting my time as Bmw would not warranty common issue. He also said I would be paying for the labor of warranty application? BMW never had a chance to "stretch" a warranty as it was not submitted due to kelowna Bmw talking me out of applying. The word diligent is used to asses my water damage. No one even left their seat to look at the obvious corrosion. If that's "diligence" or the "facts" I am confused. Kelowna Bmw almost soured me on Bmw as a brand. Fortunately for me, BMW Canada and other BMW dealers did not use the same tact as kelowna Bmw. It was an easy fix and all doors were done to be thorough. Ps, now I know why Kelowna has a high number of great German specific garages for after warranty service. Buyer beware!

Purchased via long distance. Vehicle had damage when received. Notification to dealership resulted…read morein a "that's nice" message. Would not recommend.

Have a jeep gladiator and a small INTECH trailer. John and his team installed an easily adjustable…read moretrailer brake controller, sway bar control setup, and rear spring airbags , and hooked up a rear view camera system. They dialed the whole system in, one stop shop. Not only does the trailer no longer dive and bounce, but the highly improved , responsive handling feels so much safer and unified. Highly recommended!! Reasonably priced, comprehensive

Purchased parts here several times and they have always looked after me with good quality parts and…read moregreat service.

I feel compelled to leave a review, as the service and staff are deserving of a pat on the back…read more The staff are young and vibrant with old fashion values when it comes to customer service. Even their uniforms are the old style "mechanic shirts"! When arriving on site ,I was greeted by the manager Leo at my car! How often does that happen that you're not talking over a desk? To top off my first impression,Leo named the person that would be working on my car( thanks Monty, she looks brand new!!),making my experience personal, not a number or a $. And I must say, It's rather interesting how all staff members have an infectious smile! Must love their jobs and be treated well. When I picked up my car, she was detailed inside and out! The work that was done on my bumper and the chips on the car look like she's brand new not 10 years old! If looking for a auto body shop, I highly recommend Maxum Auto Body!! This is a small business that deserves our community support.

If you are going in for an oil change, be sure that you request they check the manufacturer's…read morerequirements for frequency. Mr Lube automatically has everyone coming back in 5,000 km (NOT miles) which is likely twice as often than necessary. This is just greedy! Do better, especially in the car service business.

Cole was a friendly and very helpful man during my oil change. He new what was wrong with my car…read moreand said they could fix it. Great customer service. 5 thumbs up

Absolutely one of the best glass companies in all of Kelowna. The service was beyond my…read moreexpectations! The staff are all welcoming and friendly. They replaced my car windshield within a matter of hours. They pre-ordered it and it was available within a day or two. I will be using them to replace my home windows. I highly recommend them.

I needed a driver's side mirror for my Tiguan. I went to see them on a recommendation. They were…read moreefficient,well priced and extremely friendly. Within 2 days I had my mirror. Bought honey and pickles while I was there. Fantastic place, I highly recommend this company

Once again the staff at Elite have made me very pleased…read more Winter tires off and summers on. New wipers needed - done. Oil changed as requested. Friendly staff at the counter and friendly shuttle diver to home and pick up On time. I was pressed for time and all was done with time to spare. Best place in town - still!!! Well done all and thanks.

Got off work late and decided to drive past the used car lott on the way home. Got out of my car…read moreand was admiring a used subaru. I walked closer to look at the price tag and old lady in a mini van peeled up and started screaming at me that I can look at cars online and need to leave. Blocked my car in and started taking pictures of me and my car while screaming at me to leave. Umm. I cant leave with you blocking me in... Extremely rude. Horrible representation of the dealership. Guess they don't want customers. Too bad because I was actually interested in a vehicle they have. 0 stars