Sat on hold 4 times today still no resolution to my problem, got transferred over and over,…read morereentered my info again and again only to end up in the same department repeatedly!!! If you can get a loan from another bank.

Absolutely 100 percent shit run service. You delete statements from being able to be viewed after…read moreaccount has been paid? Wow. I'm on hold from a home loan because of how absolute shit this was designed. Terrible will never recommend to anyone

five stars to this Auto salesss! From the moment I got into…read morethe door I got attended right away with Mario he helped me with choosing out something reliable and very great pricing! The girls inside the office are really helpful. If anyone is thinking about buying a car you should go here :)

Terrible place,they upcharge ,they said $1,500 down then proceeded to upcharge to $2,300 for a…read moretruck that cant even turn on ,it needed a jumper,claimed it had a sunroof and a push to start didnt have nothing! They strip the truck from everything and leave it empty ,shady dealer STAY AWAY!

I purchased a new vehicle on Monday night. I had been working with the Pentagon Federal Credit…read moreUnion and their buying service through TrueCar. I followed all the instructions but somehow TrueCar was unable to verify that I used their services through the Pentagon buying service. The loan was approved at 75 basis point higher. I searched for other lenders with competitive rates and found Logix. I completed an application about one in the morning. My loan was approved immediately. The next morning I called their office and spoke to Robert Rincon. He verified my identification and he asked me a series of questions and requested some documents. He said he would take about an hour to process the application. He called me back later in the morning and said I could pick up the check in Pasadena in the afternoon. I stopped by the next afternoon to pick up the check. The branch doesn't have a parking lot. There is one hour meter parking on Lake. Every spot on the street was taken. I noticed on the other side of the street about a half a block away there were a few fifteen minutes parking spots. I selected a spot and walked to the branch. I was in and out in less than five minute. The branch is open full days during the week and a half a day on Saturday.

UPDATE: Logix emailed me today to say the dispute has finally been closed in my favor…read more It only took nine months, multiple calls to customer service, two trips to my branch to complain, repeated explanations of the same obvious $100 overcharge, and eventually a public review. So yes, Logix ultimately agreed that the charge was wrong. That does not change how poorly the dispute was handled or how much time and effort it took to get a basic problem resolved. By the time they finally fixed it, I had already closed my accounts and moved my banking elsewhere.

100% Recommend this place! Ask for Alex he made it feel so easy and comfortable to purchase a car!…read moreEric as well, he went above and beyond to help me out! Thank you so much Alex & Eric!

Same experience Brian Delarmente posted on 8-27-26, deceptive advertising, bait with one price,…read morethen switch when you arrive at the dealership, it's $3000 more due to "accessories", paint protection and a LoJack, claim "we're fully transparent, it's listed on our website", it's not listed on the advertisement on a third party site like Car Gurus, nor is it on the listing on their website, it's listed at the bottom of their webpage, contradictory and sleezy sales tactic. "All advertised prices are final and may include pre-installed accessories" "Disclaimer Pricing does not include government fees and taxes, state or local taxes, smog fees, finance charges, dealer documentation fees, emission testing charges, or registration/title fees. All advertised prices are final and may include pre-installed accessories. Available Accessories: * LoJack Security System: $1,500 * Paint Protection Package: $1,500" I'm sure at some point someone at some point will contact the Attorney General about SB 478 (the Honest Pricing Law) making it illegal to advertise a price that does not include all mandatory fees and charges. The price a consumer sees at the beginning of a transaction must be the full price they are required to pay. Unfortunate, was ready to purchase.

There are many good things to say about Bridgecrest, for example if you are in dire need of…read moretransportation, Bridgecrest will more than likely finance you. You can get the car of your dreams with out the hassle, Don't let bad credit stop you as Bridgecrest will work with you to get you financed. If your having any hardships while paying your loan, just contact them and they will work with you to get you caught up. There customer service is open late and is normally polite and helpful. With all the positive, the negative is BIG!!! I've had my car for 3 1/2 years my finance was $17,000 after over 3 years of paying my balance owed is now $14,995! It will take me FOREVER to pay off this car! This is because the APR that is charged is somewhere between 26% - 16%! I really needed a car at the time so I had to choice but to sign with them. I think this is horrible how they are doing vulnerable people. Why charge middle class - lower class folks these rates! We are already struggling to keep our own lives together and now paying these high loans are uncalled for and this should be illegal!!! Upper class get so many breaks while the rest of us are scratching nickels together. smh

Bridgecrest is the worst! Called and their agents are rude…read moreand unhelpful. They are so damn eager to take your money but can't seem to help you when you need them to. Can't wait to reapply to another lender to get out of this high way robbery. Simply LOATHE this company. Should have NEVER gone with these outlandish people. Stay Away !!!

The young man was very helpful and very polite. And he respected. That I won't feeling good and I…read morehad just got out of the hospital. The day before.

Stacy was amazing and very knowledgeable about the Westlake policies and my account in particular…read more She could teach others how to make customers feel more at ease with the payment process. She was so very patient with me and incredibly humble about the praise I offered. She shined a new light on Westlake's custom relations today!

I had a great experience with AutoLux! I recently bought a car from them and I'm really happy with…read moreeverything. The whole process was easy and smooth, everyone was friendly, helpful, and answered all of my questions without any pressure. I absolutely love my new car and I'm very happy with my purchase. Thank you AutoLux for making the whole experience so easy! Definitely recommend them if you're looking for a car!

Excellent experience! The team at AutoLux Sales and Leasing was professional, friendly, and very…read morehelpful throughout the entire process. Everything was smooth, clear, and easy from start to finish. Great customer service and a pleasure to work with. Highly recommend!

Great customer service from the beginning to the end. i received my loan within 24 hrs. Agents were…read moregreat. My experience was great.

I was looking for a loan for unexpected auto repairs. this seemed ok at first but then they wanted…read moremy bank account logins and wanted me to send $250 through Apple Pay for "insurance " on the loan. After saying I wasn't comfortable with all this and "no thank you", for over a week now I have been receiving calls and texts from the same person everyday, all day. This person will spam call me over and over. I have asked many times for them to stop calling!!!! Yesterday they called and I told them I would go to the police for harassment and then the guy called me a Bitch!!! Totally unprofessional and when blocked the number, I started getting the same texts from another number still!!!! these people don't give up and are scammers.

I had great customers service with my car title loan. The employees there were very knowledgeable…read moreand helped me out when I need it. If you are ever in need of a quick loan this is the place to go.

Great customer service! They come in handy when in need. Everyone in the office are helpful and…read morenice. Would highly recommend.