We scheduled a round trip to Sky Harbor from Williamson Valley in 6/26. We traveled to Europe and…read morewanted less stress in our travel plans. Justin, our driver was punctual and professional. We will use Willis Sedan Service again in the future. By the time we pay for parking, hotel and our time to travel to/from Sky Harbor it was worth it!

Really happy i decided to search for a local car service after years of using a local shuttle…read moreservice to Phoenix Sky Harbor. The shuttle service was fine, but added to the stress (close quarters with strangers) I feel when traveling. I finally decided to book Willis Sedan Service and so happy I did. Our driver Rick was great and provided excellent service. Have booked all future travel to the airport with Willis Sedans.

I have not used the Prescott Groome service yet. I did not want to wait and then forget how kind…read moreand courteous, Lori, the lady who answers the phone at the Prescott office was. She answered the phone on the first ring every time, spoke clearly, in English and helped me with all my problems. My face was beet red on the other end of the phone. These are the things she helped me with after multiple calls. If I was staying in Phoenix, how to use their service the next morning. She explained that I needed to get to terminal C and helped me with the website specifics. We are taking a flight to Cabo and I did not want to get to the airport three hours early. Lori updated and sent revised reservations to me several times. My husband disagreed with me and thought that we should get there three hours ahead of time. New phone calls and Lori sent me revised reservations. A week later, my brother called from Prescott and said he would like to pick us up and take us to Prescott the scenic route. Lori helped me put the canceled tickets in my brothers name/number for a one year open reservation; have the service pick us up at his house instead of the Prescott office and still get us to the airport three hours ahead of time. She sent revised reservations again. I would like to thank her for all she did for me and let Groome know what an asset she is to them.

110 degrees in Phoenix and no air conditioner? No waters either. I gave them one more try and the…read moredriver hit a parked car within five minutes of leaving. Find another way to get to Prescott

Owner is a warm, accommodating host on the drive back and forth to Sky Harbor. His more…read morepersonalized, one on one shuttle service is well-priced and a great option, compared to other area shuttles. Negatives would be the condition of the vans (dirty, cracked windshield) and the owner's driving...which often includes swerving a bit into adjacent lanes of traffic! Overall, positive experience, door to door...and saved HOURS over other area shuttle, with immediate pickup at Sky Harbor and no wait, (as with his competitors).

Larry goes above and beyond for servicing his clients! He is personal, caring and warm! When he was…read morescheduled for pick up to take to the airport and location changed in an emergency, he took the extra steps needed to get us to the airport in time and was a calming, reassuring influence. Highly recommend this business!

lied about not being able to find a patient who needed a ride home. After the second call I told…read morethe guy who answered I would report it to the State and he said "Thank you". So he underestimated the amount of time I have to do this and how easy it is to report to the State who oversees their licensing. So if you also run into this issue go to the ADOT webpage under " Taxi, Livery and Limousines" and file a complain. These companies are not allowed to abandon faires. So to the guy who instead of resolving the issue gave me a "Thank you." I would like to say shame on you for lying to and abandoning an elderly gentleman.

Monica and Pam are great! Needed a cab service that was dependable and ran 24/7 for business in…read morePrescott and catching an early flight, driving to several client locations. Etc... You can always depend on these ladies who showed up quickly, made me feel comfortable and were always on time. I'm a business traveler and if you need dependability in a taxi service, be sure to call Monica and Pam at Tri city Cabs! They're the best!

This company was started by a transportation professional. They are professional and courteous…read more Trustworthy 100%.

Good communication, arrived between the times estimated, was kind and courteous, and got me to my…read moredestination without incident. I will definitely be using the service again.

Terrible service!! Has never gotten me to my appointment on time!! Scheduled 2 weeks in advance but…read morestill terrible service!!!! Do not use!!!

Great experience from start to finish! Needed a late pickup at Groome Transportation Home Office to…read moremy home, called a few days before and then an hour before. Driver was Karen, super professional, friendly, on time. Recommend!

I've had good experiences with Groome transportation overall from Sedona to the Phoenix airport…read moreround trip. My driver Chet is especially kind and helpful. I felt safe and confident in his driving skills and he was so kind. Two thumbs up! H W Sedona AZ

I've used Groome twice to get to Sedona. My first trip in 2024 was a little awkward as the driver…read moreasked if he could come swim at my hotel ( hopefully this was one off). This time in September 2025 was much better my driver was John and was polite, safe and got us there relatively quickly with a short stop in chevron. On the way back to Phoenix I had another John who drives part time in retirement- he was great driver, nice communication, and it was a smooth trip. Overall a good experience.

We use this company for airport drop offs and pickups, and they do a great job. Right on time,…read moreefficient, professional, and friendly. Our daughter has also called them for local service, and they've been great!

This is a wonderful service! I was picked up at the Phoenix airport right on time The driver…read morecalled me after I deplaned to confirm where to meet him and gave me excellent directions for getting there. He was extremely polite, helpful, and respectful. I would call them again in a heartbeat!

After using two of the other services in our area many times, Red Rock Transportation offers the…read moremost convenient and economical rates of the other services. HK, Cottonwood, AZ

Excellent private service for just a few dollars more than the group shuttles! Prompt & courteous…read more Clean, well maintained, comfortable vehicles. Owner/driver Ed went out of his way accommodate our off-the-beaten track requests.