We are extremely pleased with the work done by Premium Efficiency. We live in a 2900 sf home that was renovated 8 years ago. Part of the original heating duct system was replaced at one end of the home and connected to the original duct system at the other end of the home. After going through our first winter, we were concerned that one end of the home (the refurbished end) was toasty warm, whereas the other end of the home was really cold and uncomfortable. After many years of just living with this, we decided to contact Premium Efficiency to see if they could figure out why we had such a heating/cooling differential in the home. This company had been recommended by someone in the construction industry.
Zach, the owner of Premium Efficiency, came to our home to do an inspection and to work up a proposal. He spent at least 2 hours on his initial visit, sealing off all of the vents and conducting a test of the house leakage. His test revealed a large leakage of air in the TV room, whereupon he discovered a hidden hole in the ceiling (where an old air intake grate had once been) that was causing warm air to flow out of the room and into the attic. Zach also crawled underneath the home and with pictures taken on his iPad, showed us how the insulation was falling down from the floor and how the heating duct system was all curvy which resulted in less efficiency in carrying the heat from one side of the home to the other. He also conducted a duct leakage test.
Zach also included information in his proposal about the EWEB incentive program, which would partially compensate us for the work done because of the energy savings that would result.
Our project was a large one, so it took 7 days. The crew that was brought in was professional and courteous. At the end of the project, Zach came back to conduct another round of leakage testing (house and duct) and to ensure that all of the work done under the house met his high standards. His leakage testing showed dramatic improvement. He took before & after photos of the work done under the house.
In Zach's final billing, he reduced the cost of his bid to account for the fact that slightly less insulation work was done than originally proposed because a small area under the house was determined to be inaccessible.
All in all, Zach is honest, trustworthy and hardworking. He was also responsive to our requests in a timely manner. We would definitely use him again. In fact, he encouraged us to call him if, during the winter, we felt that we needed additional tweaking to the heating vents to ensure a more even flow of heat. read more