The owner was great. Price was fair. Clean and easy access. We priced others and they were higher…read morepriced. Some wanted 3 month contracts. This place was month to month.

US 23 Self Storage is great. Chad, the manager, is great to work with. I had 3 or 4 self storage…read moreplaces tell me over the phone that a full-sized moving truck can get into the facility, but when I actually went to the facility there was no way a semi was going to get in AND out of the facility. A full-size truck with a good driver can get into the front units at this facility.

We have utilized this storage unit for a good while. The owner is very customer friendly with great…read moreprices and great facilities. Always grateful to receive fantastic service!!

Do not go here, I repeat do not go here unless you want to be treated with pure disrespect.... I've…read morenever been late. I paid my storage on time every month which is the 25th went to pay it this month and there was a lien on mine saying I near $160 which is two months I sent them an email showing my receipt that it was paid but went ahead and because I didn't want my belongings taken out of there and sold.... I emailed them a copy of the receipt with no response. I called when they opened this morning. She was extremely rude with an attitude and ended up hanging up on me so I called right back. Another woman answered. She was just as rude to me, said I still owed it even though it shows on my bank statement and the receipt from them themselves, they said they got a notice from the bank so it didn't go through, but that's not what it shows on my end and they are no help. All they did was talk over top of me when I told the second person I talked to that she was extremely rude and that I planned on giving them a bad review she literally" I don't care" she didn't let me talk. Never answered any questions and was just as rude as the first girl if not worse and she's the one that runs it. And from what I know you're not allowed to live in storage units well, the first day I got mine when she was giving me the directions to get to it drive past the privacy fence that's where one of my employees lives with her family.... like what you have people living in a storage unit that you're not even allowed to put food in make it make sense. I think they should be turned in for letting somebody live in the storage unit.

Justin and the staff there are so respectful and caring. This location is just down the street from…read moreme so it makes for easy access and the quality of the storage space itself is top tier. 5/5 will recommend

We had severe water damage that required us to replace our front door, side lights (door), sill,…read moremolding, front cedar siding, rim joist, and part of the frame structure. Great Job! Joe and his team were referred to us by a trusted friend and although NBR was busy with multiple jobs, they were able to help us quickly. They helped us accelerate are custom order, plan out a phased remediation, and then push supplies to provide accurate updates on deliver dates. Not only did he professionally manage the installation and construction, he helped us pick out the right materials / door; proactively showed us the damage and offer options; and helped us with our insurance company to make things right. NBR was slightly more expensive than another provider we looked at, but Joe Nichols and his team did a very thorough job and our final results were amazing. We get compliments on the final product every week, and we are able to enjoy quality product knowing no corners were cut. Thanks Joe and Team!! Great Job.

From the owner: At the Northwest Storage Resources, we provide a safe and convenient self-storage solution for your…read morevalued possessions. We take great pride in keeping our facility clean and well maintained. Our mission is to make your storage experience uncomplicated and stress-free. Call us today and let us know what we can do for you!

Very happy with the customer service John has provided. Storage units are clean, as well as the…read moreproperty itself. Helpful that they offer U-Haul services as well, and when the reserved vehicle had mechanical problems, John was very prompt with addressing and solving the issue. Highly recommend. Great location with easy access in and out.