After recently moving to Colorado we have begun to establish a new medical support system for our…read moreson who was severely injured in a motorcycle accident 20 months ago. He is on a great deal of medications, however substantially fewer than when the accident first occurred, which provide little to no relief from his chronic pain after suffering a brachial plexus root avulsion injury in the accident. Today was our first appointment here and we met with NP Michelle who spent an inordinately lengthy time with us and offered some solid pharmaceutical solutions our son can try to alleviate his pain. She was kind, considerate and most importantly empathetic to his situation of living in constant, daily pain. For the first time, in a long time, he may experience some lessening of his pain. If the initial consultation is any indication of the care this office shows, we are going to be in good hands. The front office staff was very helpful as well scanning in prior records and returning them to us before we left. I'm not sure yet if CPC is going to be as Yelp says, 'As good as it gets!' but for now, the consult today was very promising.

My rheumatologist referred me to this clinic simply because it was close to home, and they actually…read moredenied me. I asked the reason and the receptionist said it could be a number of reasons such as alcohol, drug issues, thc, opioids. I don't even use any of that. I even denied the medicine from my rheumatologist. I'm having issues with my spine and my rheumatologist wasn't sure what exactly was going on when she was examining my xray results, but she said she'd send me to pain management to get more details and a natural approach for handling pain. I just wanted answers. But from the look of some of these reviews...I'd say I dodged a bullet.

I've been coming to Dr. Singleton since shortly after he began practicing in Colorado. I was within…read moremy first year of living with chronic pain but didn't have a diagnosis yet, that didn't stop Dr. Singleton from trying to help me and get my pain under control. Since then I've been diagnosed with chronic pain, chronic fatigue, very bad fibromyalgia. Dr. Singleton and his staff have worked with me over the years, adjusting medication, trying different therapies and treatments until my pain slowly became manageable. I greatly appreciate this office and all they have done for me and I highly recommend them to anyone needing help with chronic pain.

Dr. Singleton was caring, explaining what's wrong and how to help. I've had a lot of surgery's…read more The day of treatment the staff was the best. Nervous know I was nervous and was very professionals at make the day easier. I would recommend Dr. Singleton and staff. Thanks for helping.

I loved the medical and front office- but the billing dept was ridiculous. Every month they billed…read moreme instead of my secondary insurance. Every month I sent a copy of my card because they didn't have it. This month they didn't bill me but sent it in for collection. I'm done. Looking for another pain office that doesn't cause stress along with the constant pain I have.

Was told by the doctors, they would re-contact me by phone, within two weeks; to go over what the…read moreplan would be to move forward with Pain Management. Despite them charging Medicare; they never acted to respond to the patient after the two week, its now been months and no response. Do you think they'll call?

From the outset, the intake process was chaotic and redundant. I was required to complete identical…read moreintake paperwork multiple times -- online, over the phone, in person. During the phone intake, a staff member asked about my "second appendix surgery," which reflects a concerning lack of basic medical understanding and attention to accuracy. Upon arrival at the clinic, a patient exited an exam room yelling profanities about one of the medical staff, referring to him in derogatory terms. Front desk staff did not appear surprised or corrective, even agreeing with her, which created an unprofessional and unsettling environment. Once taken to the exam area, I was again asked to verbally repeat the same information already provided multiple times. My pharmacy information was listed on two intake forms and verbally confirmed with staff, who entered it into the computer in my presence. I would like to acknowledge that the physician assistant, Chris Kottenstette, provided a thorough and understandable explanation of how pain responses affect the brain and body. I appreciated that portion of the consultation. He recommended a non-narcotic prescription medication and discussed two potential nerve block procedures, one of which I declined. However, the follow-through on the medication prescription was nonexistent. After returning home, I never received notification from my pharmacy. When I contacted the office, I was told they did not have my pharmacy information. This was after it had already been provided in writing twice and verbally confirmed. I confirmed the pharmacy again and was told the prescription would be ready after 5:00 p.m. Shortly after that phone call, another staff member called stating they still did not have my pharmacy information. In total, my pharmacy details were provided five times within approximately two hours. A week later, still nothing. The only action that appears to have been completed efficiently was scheduling a surgical procedure. Given the repeated administrative failures and lack of basic follow-through on a simple prescription, I did not feel confident proceeding with an invasive intervention. I cancelled the procedure. When I notified the surgical center of my cancellation, I was told they are "not at all affiliated" with Colorado Pain Care. However, publicly available information indicates that the co-founder and CEO of the practice is also associated with the surgical center where I was scheduled. And one of the office staff they transferred me to said she is a staff member of Colorado Pain Care and does office at the surgical center. This conflicting information raises additional concerns regarding transparency. I requested both the clinic and the surgical center email me a confirmation that the surgery was cancelled - given their lack of follow-through I wanted to make sure they weren't going to either charge me a no-show or try to pull one over on my insurance. But wait...there's more! A week before the surgery, I got a call from the surgical center confirming the surgery. When I read the cancellation email to them from their own staff member, they said they have no one on staff by that name. It literally came from someone with the business email address for Summit View Surgery Center. She then called me back to say, "oh yes...she does work here". I felt like I was in the twilight zone with everyone I met here. The right hand doesn't know what the left hand is doing and neither one of them are putting a needle in my spine. A resounding vote of no confidence. The website emphasizes holistic, patient-centered care. Unfortunately, my experience felt transactional and procedure-driven rather than patient-focused. Not to mention a complete circus.

Very disappointed. I thought I was scheduling to see a physical therapist to get dry needling…read more Ended up on the other side of the clinic seeing a Doctor who gave me a sales pitch on PRP then charged me for a whole office visit costing me $230 - Definitely would not go back

Denver Diagnostic has been absolutely amazing. They've made this painful journey a bit more…read moreenjoyable with the kind ladies at the front desk, the tentative doctors, and the amazing nurses. I did my shockwave therapy with V and she's the absolute sweetest. Thank you, Denver Diagnostic!

This was originally a 5 star review. Have been seeing Doc Lucas for a while he has been great with…read moremed management. I found out I was pregnant and made an appt with him and told him right away, after that things went downhill i felt judgement from the entire staff here. Also all my prescriptions were sent to completely wrong pharmacies causing me stress. (My OB wants me to keep taking them as the benefits outway the risks). I was told I needed to come in for an appointment, I drove over an hour and a half to them. I was then told Dr. Lucas was no longer my doctor and the practice was discharging me due to being pregnant... I was shocked. Again I drove a very long distance for this appointment. I had a very short talk with Dr. Damm who I have never met or interacted with before who told me they could no longer see me. I do not understand why this couldn't have been communicated via phone. Very rude doctor and left very confused and judged for being pregnant. This is where being honest with my doctor got me. Beyond disappointed, patient abandonment. Not right at all. Do not recommend, very disorganized.

Great care and quality, wonderful staff. Got in and out and was pain free. Would definitely…read morerecommend the doctors and the use of this facility.

Please take the time to look carefully at the dates of these reviews. Dr Natkin and his staff have…read moretaken over the practice from the previous staff and his reviews are glowing. Though we will be leaving his practice due to an insurance issue, the care and concern has been very much appreciated. Crystal and Angie go over and above to accommodate on very short notice sometimes and that too has been appreciated.

MD Pain, also known as Metro Denver Pain, or MD Sport, Spine, and Pain Management, has been through…read moremany changes since 2017 when I first was a patient. Since I have been injured in 5 car crashes that were not my fault, I suffer from crippling constant pain. At first I found MD pain helpful. They were responsive to my needs and the Dr. Huser listened to me. But that started to change. MD Pain began to use Nurses who were licensed to write prescriptions, (NPs) and those NPs began to change my medications. This resulted in complications for me that were very serious! I had to call the Doctor on off hours in emergencies, and get help! I even had to go the ER! Then they closed some offices. Then COVID hit. MD Pain switched me to online appts which frankly were more convenient for me, because I didn't have to worry about being late due to traffic. Finally, this year, I was on a good medication regime and working with a good NP who understood my medication needs and wouldn't change them. Then I was informed that Online appts were cancelled. And I would have to go back to in-person appts. I was not informed that the office or clinic would be moving. I have a long history of sever migraine headaches. And I take medications to control them. But then in October I got a terrible headache and missed my appointment because of the headache. The NP I had been working with had left MD Pain and the new NP refused to fill my medication because I missed my appt. even though I had been a patient for 5 years! After 5 days of this terrible headache, I was transported by ambulance to the Emergency Room at Porter's. Since I had just signed a new "Pain Contract" I asked the ER doctor to call my Dr. at MD Pain and ask what medications I could have. (This was after Porter's had me waiting 4 hours). After 5 hours Porter's dismissed me with NO treatment at all. MD Pain told them: "We need her to come in". The reason was later explained to me by "Libby" at MD Pain, that I supposedly had missed a UA. Which I had not. I had just submitted one that was clean in September! I continued to be bedridden with a terrible headache for 4 more days. When I finally recovered enough to talk on the phone, I called MD Pain, and asked for an appointment for my medication refill. I was given an appointment to speak with Ashley Vanderjaght the next day by phone as an "exception". and she was not nice. Instead of apologizing for giving the Hospital incorrect information, she asserted that the reason she did not give me my medication before was that it would have been "6 days too early" and she stretched back into August to make her argument. Although I told her this was incorrect, she would not be persuaded. So I just came right out and asked if she was going to fill my medication or not? I did get my medication, only to be left in tears. This month I was denied my appt for being late after the MD Pain moved to new location. After asking how I was going to get my refill, the person behind the desk made a phone call and explained to me that she was getting my balance. I still asked her how I was going to get my medication refill. She came up with a small balance and asked me to pay a certain amount. I told her I pay would half of the pay half of the balance, as it was a small balance, and I just made a large payment in September. She was not satisfied with this, and threatened me with collections. I thought this was ridiculous. I had just made a large payment in September and I had not gotten a statement reflecting this and I so told her. She was not deterred. She stated that if I did not pay the demanded amount, she would not schedule my appointment. I asked her position and she stated "Office Manager". I realized at this point that MD Pain had changed so much, they could no longer meet my needs. I suppose if you can get past the Office Manager, don't have to deal with Ashley Vanderjaght, and you can see one of the nice MDs, you might be OK at MD Pain, but I didn't want to risk it anymore.

Since moving from NJ, finding a good PM doctor has been a challenge. That was until the other day…read morewhen MD Pain called me back. The only reason for 4 stars was the week delay between me calling and leaving a message of my interest, to them calling me back. I had all but given up hope on finding a PM clinic. So many things called were private pay and exorbitant amounts just to see a doc. MD Pain took my insurance, and the phone call was very pleasant & thorough. I was sent a packet to have filled out before my visit, and when I arrived the staff was very pleasant & professional. Dr. Checa spent over an hour with me & I cant say enough good things about him. He, the service I received and the day of experience was all 5 stars! If you need to find a great doc, where prescribing narcotics doesn't have to be your only choice, then you need to see them!

I have a long history with MD Pain, starting in 2013 after an accident when I started seeing Dr…read more Kevin Smith. The doctors are amazing and are the reason I stayed as long as I did. However, the consistent difficulty dealing with the front office staff became increasingly frustrating to deal with so I left. I returned in 2022 after being told things had changed. Dr. Merkow was helpful, extremely knowledgeable and understanding of my unique medical situation. However, the management (specifically Office Manager Dava Thomas and recently new manager Daniel Li) maintain a toxic environment where administrators override medical needs. After four years as a consistent monthly patient with no major issues, I received a sudden "probationary letter" in February 2026. This was never discussed with me face-to-face at my monthly appointments or by my provider whom I see monthly and understands my unique health challenges. When I asked for clarification, I was publicly interrogated and scolded by Daniel Li regarding my attendance and private medical matters in a humiliating, dehumanizing way. Following Mr. Li's behavior, I emailed Dava Thomas. My concerns were met with excuses, and despite not breaking a single probationary condition, I was abruptly discharged via email for "attendance patterns." In her letter, she claimed my missed appointments were "not related to my medical condition," despite not being qualified to make that determination and never inquiring about my specific disabilities or reviewing the accommodations I requested. She essentially made a medical determination with zero qualification or documentation to back it up. Their internal records are a mess of contradictions. For example, on 1/9/2026, their ledger marked me as a "No Show," yet they billed Medicare for a face-to-face visit and issued my refills that same day. At MD Pain, you cannot receive a monthly supply without being physically present. Their records are either negligently incorrect or they are billing for visits that never happened while simultaneously charging patients no-show fees. Furthermore, they have me marked as a "No Show" on dates when I proactively called for guidance due to my medical situation; on those calls, I was explicitly told by staff to cancel and reschedule without any mention of fees or disciplinary procedures. To then use those exact instances as grounds for probation and discharge is deceptive and professionally negligent. The office's preoccupation with its online reputation is disturbing. During a routine checkout, I was rudely questioned by Dava Thomas about whether I had left a review. It felt less like a request for feedback and more like an interrogation to see if I was responsible for recent negative comments. Patients here report being threatened with dismissal for honest feedback. It is telling that the negative reviews here are detailed and specific, while the generic more positive reviews seem curated to hide the reality of how patients are "processed." In the business of healthcare, especially pain management, it is abhorrent to treat vulnerable populations in such an abusive and dismissive manner. I have documentation to back up all my experiences.

Maimed, Mangled & Mutilated! - How MD Pain and its Lone Tree Surgery Center injured me and refused…read moreto aid my recovery. If any readers are consulting with MD Pain or scheduled for a procedure at Lone Tree Surgery Center, BE FOREWARNED!!!: they're all considerate and hospitable until something goes wrong - then they disappear behind their corporate "firewalls" leaving you with your pain and misery, to fend for yourself. In October of last year, I underwent surgery at Lone Tree Surgery Center owned and operated by MD Pain. After the surgery, something hard smacked my head fracturing a tooth, breaking my jaw, and giving me a bleeding mouth wound. When confronted about this incident, MD Pain pawned me off to Lone Tree Surgery Center's administrator who pawned me off to their insurer who then pawned me off to their law firm who smugly claimed my wounds were due to pre-existing conditions and therefore not worth an investigation. I should note that 6 consultations with dentists, physicians and an oral surgeon, plus 3 Xrays and an MRI all confirmed my wounds were due to traumatic head injury. A must worse condition followed - 15 months and counting of painful neck spasms, hard muscle cramps and severe headaches every-single-friggin'-day! So I'm initiating a medical malpractice claim against MD Pain and the surgery center and using whatever means at my disposal to spread the word about their nefarious pretense of patient care. Hah!

Excellent Doctor! Never had to wait in the waiting or exam rooms more than 5 minutes.read more

To start, the staff are professional, efficient, caring, and kind…read more The PA's especially Susan is beyond kind. Along with my medical issue's, I also have PTSD and am often hard to understand. The staff never are unkind. My Dr. (Trainor) has never been unprofessional, unkind, pushed me along. He listens to my issues and always has a plan. When I have been hospitalized he works very closely with my surgical team. I always feel safe. Thank you to this team.