My husband and I needed the windows and two sliding mg glass doors replaced in our home. We met…read morewith with a representative (Colton) in February 2024. While we were looking at other businesses, we greatly appreciated Colton's knowledge. We also wanted to support a local business, and we were impressed that they did their own work rather than hire contractors. In the end, we decided to go with Crown Exteriors. We asked about the timeline, and we were told that once they measured and placed the window order, we would have windows by mid-May at the latest. We received a text letting us know that the windows showed up May 2nd, and Colton told us that they'd schedule us after their carpenter caught up on a few things. After that, any communication was initiated by me. I reached out on 5/22/24, 1/19/24, and 8/5/24. Colton responded each time, but it was unnerving to have to reach out so often because we weren't given any updates. Finally, at the end of August 2024, I received a call from Colton asking if we wanted the windows installed the next day (8/29). Because we'd waited so long, we agreed. The next day, contractors showed up, which upset us because we had hoped to have someone on staff do the installation. The install went as smoothly as it could go, and it took about three days. However, two days after the windows were installed we noticed some issues. First, they installed our doors the wrong way, flipping the handle from the right to the left side of the door. Thats minor, but we were confused as to why they'd make the change. Next, the sliding glass doors accumulated water at the bottom. Outside water accumulation makes sense, but there shouldn't have been water on the inside. Lastly, a couple windows wouldn't open, and we couldn't figure out why. We contacted Colton, and he said he'd need to circle back to the contractors to look at it. This response was given on September 9th. Since then, we've called Colton (who let us know he didn't work there anymore and gave us the owner's contact information), the owner, and the business number on the website. We've left messages as well. We have yet to be contacted. The install was approximately $20,000, and we are not a super well-off family, so we really counted on this to be done well. And yet, we've been ignored and left with broken windows. I didn't want to leave this review because I'd hoped to work it out with them, but I'm hoping that they might be more willing to talk to us with this review posted.

Run Forest Run! Avoid Crown Exteriors. Down to one person, Travis Franklin. He has been evicted…read morefrom his shop, all employees quit, and he has disappeared. Previously he gets a deposit for materials, keeps the deposit, and never shows up. He has been sued but avoids showing up for court dates. Only recourse is to file a complaint with the attorney generals office for "fraud".

They were really easy to communicate with, showed up on time and handled everything that I needed…read moredone. The pricing was what they said it was going to be, and there were no issues.

Handyman Rodriguez did a beautiful job of installing two new exterior doors for us. He knows his…read morestuff and takes pride in his work. We'll definitely be using him again.

I hired Kong Crete to resurface my driveway, walkway, and front landing. The driveway was in decent…read moreshape to begin with -- a few cracks, some chips, and an uneven walkway panel -- so this was more of a preventative/curb appeal investment than a major repair. I chose Kong Crete based on their strong Google reviews and Jonas was friendly and knowledgeable during our initial phone call. The base quote came in at $1,967 for the resurfacing with a standard broom finish. I added a brown water-based dye for an extra $250 to help the concrete blend with the neighborhood rather than look like fresh gray construction, bringing the total to $2,217. The contract required a $750 deposit to get on the calendar, with the remainder split across payments before, during, and the day after the work. Worth noting -- credit card payments carry a 3.4% fee and the contract includes no warranty of any kind. What went well: The driveway does look noticeably better overall. The resurfacing gave it a cleaner, more uniform appearance and the broom finish looks good. Jonas was responsive during the quoting and contract phase, and the work itself was completed on schedule in about a day and a half. He also offered some unsolicited but helpful advice about maintaining my rear patio, which I appreciated. To his credit, when I asked him upfront whether resurfacing was a smart investment or if I should save for a full repour, he was straightforward in recommending the resurfacing -- I appreciated that honesty during the sales process. Where expectations weren't met: My main frustration is that several pre-existing defects I was hoping the resurfacing would address are still visible -- small chips, a persistent crack on the landing, and an untouched garage threshold that I thought was included in the scope. The leveled walkway panel has a noticeably uneven surface texture. There's also a significant color mismatch between the landing and the driveway/walkway, which was surprising since both were resurfaced at the same time. Jonas had warned me the resurfacing wouldn't perfectly match the surrounding sidewalk, which I understood, but I didn't expect the resurfaced surfaces themselves to look so different from each other -- especially after paying extra for the coloring. When I raised these concerns, Jonas explained why each issue was either expected or outside the agreed scope rather than offering to address any of them. I'll take some responsibility -- I should have been more explicit upfront about the garage threshold and the landing crack. But as a homeowner paying over $2,200, I was hoping a professional would proactively address visible eyesores that were clearly within arm's reach of the work being done. Communication: There was about a month between paying my deposit and the work being scheduled, which I understood due to personal circumstances. A quick status update during that time would have been appreciated though. After the work was done and I expressed my concerns, the focus shifted quickly to collecting the final payment -- I received multiple invoice reminders within hours on a Saturday while I was at work. It left me feeling like getting paid was the priority, not customer satisfaction. Bottom line for future customers: If your concrete is in rough shape, this resurfacing will be a solid improvement and you'll probably be thrilled with the result. But if your driveway is in relatively good condition and you're hoping to take it from a B to an A, set your expectations carefully. Have a very detailed conversation upfront about exactly what will and won't be addressed -- don't assume anything will be taken care of proactively. There is no warranty included, so what you see is what you get. The work is decent, but I wouldn't describe the experience as one where the contractor went above and beyond to make sure I was happy.

Service appointment took longer than expected. I'm assuming I must be a "little fish in a big…read morepond" because scheduling a roof replacement was too far out. There was another questionable transaction from the past that cost me before I bought my house which could not be explained.

These guys installed a Pella window for us and were great at communication, workmanship, and not…read moreleaving a mess. Highly recommended Thanks, Homer

After many other companies failed to come through for us, we found A&D Total Lawn Care. We were in…read morea situation that had deadlines and Matt took care of both of our properties with prompt professionalism. And on top of that, he's personable and great at communicating, which being out of state, put me at ease. This is an excellent business that I very highly recommend.

Very professional and did a great job for my lawn cleanup! Fair pricing and had a good experience…read morewith them.

I called Heartwood Tree and Landscaping knowing they had the right equipment to get into tight…read moreplaces. The team did an awesome job taking down my trees that were not in good shape and hung over the house and our new deck. The work was well done and the yard was very well cleaned up. I totally recommend this company for fast quality service.

Consistently effective and very friendly in terms of lawn care and gutter cleaning. He also did…read moreflower bed replacement for us, and the work was fine. Reliable and well priced. I recommend Adam.

This crew has done my yard clean-ups and mowed for the last several years. Very polite, very…read moredependable! Great customer service. Would recommend, 10/10!

We contracted Charles and his team to do a remodel of our bathroom in Jan. 2021 and are happy with…read morethe work he did. From the estimate forward, he did a great job communicating with us about pricing and process, and he offered a much more reasonable quote than many other contractors in central Illinois. When any work that deviated from our original plan arose (such as replacing the drum trap in our older home), Charles explained what needed to be done and why. Our final invoice was right in line with our estimate and we felt that he was honest and straightforward with us throughout the remodel. He was also very considerate being in our home and maintaining masks/distancing during covid-19.