I've been coming here regularly for laser hair removal treatments for a few months now. I have…read morenothing but good things to say. I'm super happy with service and with the results I've seen so far. They're very friendly and super accommodating to your schedule and needs.

Very clean place. As a new person in town I find it difficult to get service I'm used to. This…read moreplace exceptional! This place boast of a professional and friendly staff who care about your needs. They are excellent listeners and provide excellent advice with regards to skin care. I feel as if I am on a great path to getting the results I want. Sonia, the aesthetician, is detailed yet she provides quick services with a smile. She text your appointment reminders and offer only services to get you the results you want. No up-selling here. I recommend her to all my friends. This place has unbeatable prices!

I work 50-60 hours a week outside and needed something to help me rehydrate and give me more…read moreenergy. So when I found out this clinic that did IV Hydrations I couldn't have been more happy with the outcome! When you first walk in you are greeted by the amazing Ms. Isabel at the front desk with loads of information and options to choose from! Then you get to speak to Mr. Padilla who is kind and funny. They take you thru the options to find what's best for you! I got the IV called "Get up and Go!" No more than 30 min and I got the full dose of the IV and I was done! Everything was clean and sterile. I couldn't have been more happy with this clinic and I would definitely come back for more!

From the owner: Our business provides a multitude of services for Health, Weight loss, and Therapy of all kinds! We…read moreprovide Botox, IV Hydration, Weight loss methods, Hair loss therapy, Facial Peels, Acne Treatments, Vitamin Shot Bistro and many many more!

Staff is awesome, I love the fact that it is doctor-owned. All treatments are performed by licensed…read moremedical staff and they know know what they are doing. Tell them the problem, they provide solutions. highly recommend.

I thought long and hard before writing this complaint: I experienced an unfortunate occurrence…read morewhile attempting to become a new, old patient to Lena Speck Hopkins. Dr.Lena Speck delivered my son 14 years ago, while practice with her father Dr. G Speck near Valley Baptist. My pregnancy and delivery with Dr. Speck was spectacular. I've bragged for years on my pregnancy care and if the day would come, Dr. Speck would be the physician most qualified to monitor and treat me once again. Monday Morning 9.27.21 after a 2 week wait for an appointment with Dr. Hopkins, I was excited to start a new journey under Dr. Hopkins. Upon arrival, I provide my name to the representative, I explained I didn't have my insurance cards, as they've been recently misplaced with all the physician offices I've had to attend (Post Covid Related). Although, I did provide my Providers Name and Group Number/ Policy information on the portal that was texted to me to fill out before the office visit. The Rep then stated she located my insurance information and it would be a $60 co-pay. I kindly mentioned that I have Medicaid as a secondary, although I don't have the Medicaid number. She stated she would verify and let me know, she later called me back to the window and stated that TMHP wasn't working. I told her, let me check if I have a picture or I'll try to retrieve the Medicaid information from my Primary Doctors office for them. At that point, I'm assuming (office Manager) stated I wouldn't be seen if I didn't present my Secondary insurance information (Medicaid). I then offered to pay the Copay and that when I get home, I'll call the office with my secondary insurance number and I can get reimbursed for the CO-PAYMENT. The woman then stated we don't retro payments, once they are given to the office it wouldn't be returned to the patient (In other words, the office would double dip for payment from Primary/Secondary, plus the co-payment). I mentioned to the woman that it was against CMS Regulations to not reimburse the overpayment to the proper payer, as well that a portal is required to verify insurance coverage for CMS Recipients. She then got agitated and stated if I had a problem for me to contact THMP (State Portal) and for them to explain to me why it's down. She suggested for me to reschedule when I have all my insurance information. I then mentioned that I would pay the co-pay to be seen and I'll make a report with CMS and BBB. After three- Five minutes she called my name (after speaking with the doctor) to tell me that they would be refusing services for me since I made the situation worse when I mentioned I was going to make a complaint to CMS and BBB. I was in shock with the attitude of this woman, I mentioned that I would make this situation to be known to our Community leaders. I asked for her name and she stated "Cindy "I asked for last name and she refused to give it to me and stated she didn't have to. Which is alarming since this office has all my private information, yet I'm not allowed to get the last name of the person that is refusing services to me. The overall experience made me feel discriminated being a holder of Medicaid (Government funded) as a secondary. Thankfully, I've been in position that I've never needed government assistance until this pandemic situation (not permanently) and am saddened that I was treated in this manner. I'm aware that it's clear the physician's office would prefer the Co-Pay over the Medicaid reimbursement but how is that the patient's fault? This office's primary objective is money, that's the reason the office is full of Medical Aesthetic advertisements. This office is all about cash payments VS patient care and insurance claim payments. This experience was extremely different from the original values that Dr. G Speck operated under.

From the owner: Lena Speck Hopkins, MD, is a skilled and experienced OB/GYN who specializes in general gynecology,…read moreand aesthetics. Her individualized approach to care and friendly staff make women of ages feel welcome at the office in Harlingen, Texas. Dr. Speck Hopkins earned her medical degree in 2000, from the University of Texas Medical School at Houston, and she completed her residency at the University of Texas Medical Branch in Galveston, Texas. She's certified by the American Board of Gynecology, and she's been recognized as a Fellow of the American College of Obstetricians and Gynecologists. Dr. Speck Hopkins listens carefully to her patients' questions and concerns and makes sure they are informed about their options for treatment, so they feel empowered to make their own choices about their health. Women trust her compassion and skills for a variety of services, including well-woman exams, Pap smears, management of menopause symptoms, treatment for endometriosis, pelvic pain, uterine fibroids, and laparoscopic surgical procedures. Aesthetic treatments available include skin tightening and wrinkle reduction with TempSure™ Envi, body sculpting with SculpSure®, and many more cosmetic procedures. Dr. Speck Hopkins offers bioidentical hormone management with prescription supplements by Pure® Encapsulations, B-12 injections, and other options to address conditions and manage pain and discomfort. Women in all stages of pregnancy can count on Dr...