So I travel a lot for work about half my time is traveling so there are things that are very important to me whist on the road and this place did not deliver. Firstly no elevator so had to lug my fully packed and over weight bags up the stairs. Secondly only one way in to the building so a long walk from the room to the door. Thirdly no iron in the rooms so had to walk my fat a@& to the front desk (note a desk not reception) then lug the iron and ironing board up the stairs through all the security doors, no alarm clocks and the tv alarm was disabled so had to get a wake up call. 5 am the next day I realise no phone in room because someone is knocking on my door crap that's a wake up call? No aircon in the rooms pet peeve of mine I know it's not needed much in this part of the uk but when it's needed it's needed and it's been around for a really long time In the plus side the staff were super friendly and the did come wake me up by knocking on my door at 5am Would I stay here again? No freaking way I'd rather stay in Newcastle and make the hour drive to this town read more