Hidden Gem in Durham! The level of professionalism, customer…read moreservice & overall experience were outstanding. Starting with the warm & friendly reception of Anna, Eve, Julliana, Victoria. Housekeeping: Shirley & Ethan went out of their way to make sure we had everything we needed. Kitchen: Chef Jimmy prepared amazing 'To go breakfast' for our family, including coloring books for the children on our departure dates. Bar & restaurant staff amazing, but Sue went above & beyond in every way possible! It truly felt like home at this location! No detailed was missed and assistance was always available. Daily breakfast buffet was varied & delicious. May you continue to excel in outstanding customer service!

Lovely old hotel in heart of Durham provides a great base for the city and area. With any old hotel…read morethere are a few negatives as well as positives. The rooms are spacious and well equipped but my 3rd floor room did not have a good bathroom. Shower was underpowered and in a very slippery bath with a shower curtain. Not ideal as shower curtains are not what I expect in a high end hotel, while the bath is pretty dangerous and I would be concerned for older guests stepping out. In addition some tiles were missing above wash basin. Breakfast consisted of hot and cold buffet and was very good. So some hits and misses but location was a winner.

I hadn't been in Whitby for many years but had the opportunity to return for a three day visit this…read moreMay. It was wonderful, and due in no small measure to our stay in the Sandbeck Hotel. I booked our accommodation online. Its location (ten minutes walk from the train station) is perfect, right on the Crescent Terrace on the West Cliff. Our room was the Classic Bay, spacious, light and comfortable with a great view of the North Sea. The owners, the Gallaghers, were gracious hosts, friendly and very accommodating of our requests and our needs (we left very early on our last morning, prior to breakfast, but they provided a very satisfying boxed meal. Breakfasts are a special treat, with a variety of choices, tasty food properly cooked and politely served by the attentive waitstaff. I should also mention that the price is quite competitive, also. For a three-night stay, they offer a discount of 5%, so ours was 95 pounds per night ($147). All in all, a real treat!!

Clean rooms with a spacious bathroom. TV, complimentary biscuits and tea/coffee. The full English…read morebreakfast was amazing and the view from the building was probably the best in Sunderland (although this isn't saying much). Although it was more for a room then I wanted to pay (to be fair I was on a backpackers budget), it was worth it and if you're in Sunderland (not sure why you would be) it's a solid place to stay.

What can I say about this hotel? I just love it, always have done :) Nothing like having your…read morebreakfast overlooking the sea, and Roker is a nice beach too! I stay in this place every time I work in the NE, even if I'm 15 miles away in Newcastle! You have 3 different restaurants to choose from, Italian, Thai or traditional pub grub in the R Bar (formerly The Roker Tavern). The rooms are clean and modern, there's free wifi, and the staff are fantastic. If you like a drink, you'll love the 'happy hour game' from 4.30pm till 7pm (Mon-Thurs), if you're a smoker, there's a nice bit of decking out the front overlooking the sea. The sea front is great, great for a walk or cycle on a nice day. Or you can walk out to the famous Roker lighthouse right in front of the hotel. There's also a good pub on the beach, right in front of the hotel, called The Smugglers. I particularly like this pub, it has a lot of live music and open mic nights. Stay at the Roker, you'll love it!

This has reecently changed hands and is vastly improved. …read more The restaurant is excellent quality is excellent and the staff are great. Prices are reasonable and the rooms are very clean and pleasant. The only drawback is the close proxinity of the motorway. Be careful at this accident blackspot

Well located in Durham City centre . Goid sized modern bedrooms . Only downside is paying for…read moreparking . Restaurant is ok serving pub style food . Always find the service here very good .

The staff are extremely friendly and the rooms are nice and quite spacious for the price. We didn't…read moreeat in the restaurant but the food good looked good and smelled amazing. They serve Costa Coffee but they only serve medium sizes and you use the machine yourself - the coffee only fills three quarters of the cup. The beds are comfortable too.

Nice hotel with a view of the Hartlepool marina and Royal Navy Museum. Just a 4 min walk from the…read moretrain station and downtown. Rooms have a comfy bed. TV. Hot water pot. Showers have a nice bathtub. Internet is free and you can upgrade to higher speed. Ironing board and iron available at the front desk. Get the breakfast and you won't be disappointed.

I am a big fan of Premier Inns and would rather book one of these than even a 5* hotel I have not…read morestayed before, for the simple reason is you always know things are always right and to a good standard in a Premier. The only thing with Premiers is that they seem to be in two standards thou they are all 4*. Thou both of the standards are good and like I said I am always happy staying here, the difference is that the better standard is a more recently modernised room than the slightly lower standard. The Hartlepool Marina Premier is the slightly lower standard. The views from this hotel are spectacular as it is based right on the marina with the boats sat on both sides to the hotel. Location is only 5minutes walk from Church Street what is the start of town where you can find restaurants, pubs and clubs. I would stay here again.

Orrigionaly called the North Seaton Hotel it was always known as the White Elephant. This was…read morebecause for the first few years there were no houses in the area and the place stood empty. Several years ago when the building was refurbished it stoped being a hotel and carried on as a pub with the new name The Elephant Its just been decorated but keeps its old style. Ashington Jazz Club meet there every first wednesday of the month

An old bar in middle of Ashington Hirst area been around for a long in the town. A great little bar…read morethat has recently been refurbished to a high standard. There is a small function room available upstairs but is small and an odd shape with a very small stage in a bay window. Being an old building the whole place has a bit of strange layout but other than that I nice little place for a drink. At one time there was a number of rooms available to stay in but I believe these are no longer rented out and that it is just a bar nowadays but I'm not one hundred percent sure since he refurbishment if there is now guest rooms available.

Located in a business center (I think P&G is the local corporate tenant), the location is about a…read more30 Pound cab ride from the airport and about 20 minutes from downtown Newcastle. Business travelers will find A full health club, a great English pub, a Starbucks and a Buca di Beppo in the lounge of this 3-story facility. If you haven't been to Europe, there are a few oddities you might never have experienced. First, there are no key cards here. You get a real key with an odd looking keychain. The chain acts like a master switch to the lights and TV. SO if you arrive at night and the door slams shut, you will be truly groping in the dark and wondering why the light switch does not work.. If this happens, open the door to the hall to let light in the room. Find the "thingamajiggy" on the wall and insert your key chain. Now flip on the switches. Newcastle can be fairly dark and the lighting is still pretty dark. Make sure you also turn on each outlet. No doubt after a long travel your phone might need charging and you don't want to find out that your phone is not charging just because you didn't flip the switch. The room is large enough and the bathroom is a decent size with heated towel racks. The gym is full service and very popular in the area. You will find many of the locals coming and going after work. Also the restaurant and pub are well utilized every day of the week. The Victory pub is probably where you would want to eat as service is a little faster and you can get more local fare. We ate at Buca di Beppo one night for variety and comfort food one night. The dishes were basic but different from the American menus. Highly recommend if you are strictly here for business and will not need to be in downtown Newcastle.

I stayed overnight here during a flying visit to Newcastle for the Rugby World Cup. The hotel is…read morelocated quite a distance from Newcastle City Centre, requiring a 30 minute journey by Metro & bus or a £20 cab ride. The hotel itself is a bit of a mixed bag, the ground floor reception area with bar & restaurant feels quite modern (I figured it must've had a recent refit) but the rooms were starting to show their age. The bathroom in my room in particular was looking a bit rough around the edges. The room was warm & fairly quiet, facilitating a fairly sound sleep, although there was some noise creeping in from surrounding rooms. There were signs stating they offered WiFi throughout the hotel, but I didn't use it. The health club looked fairly modern & there seemed to be a good number of locals using it. Despite the hotel being full over the weekend, the staff throughout where very friendly & helpful, they really did give a great account of themselves. All in all this was a decent, if short, visit to the hotel. I'd struggle to recommend the hotel to visitors simply because of its location, but if you were visiting the business park for work then I'd say you're best to stay here.

We were married on 20th September 2014 and I wanted to put a review on in respect to the wedding…read morecake which was done by Kelly. Words cannot describe how we both felt on seeing the cake. The only word I can mention is amazing. People may think the cakes are a little expensive but believe me I'm Pleased I found her on the search through the intranet. We are so thankful to you as the figures that were made for the top of cake (me in my wedding dress and my husband in his football team strip) were spot on the images were so so close bad were a talking point at the wedding. GO SEE KELLY IF YOU'RE LOOKING FOR A SPECIAL CAKE. YOU WON'T DE DISAPPOINTED X