I spend over 200 nights a year in hotels and I am rarely delighted by the food or service. This was…read morea definite cut above the normal. Fantastically friendly staff, great food from the 24h menu and a spotlessly clean room. I'm impressed.

This was an excellent place to stay in East London. It is a 10-minute bus to the Victoria line…read moretube station so not super close, but once inside, it felt like home. The rooms were clean and comfortable (even for a family of 4). The breakfast was the best of any Holiday Inn Express I have stayed at. Right next to the supermarket so easy to pick up the essentials. Only reservation is the false advertising of free internet. Please make note that you only get 6 hours free in the lobby and it is 10 quid a day in your room (I think). Otherwise, Great price and Great stay!

Great for business travelers, particularly those who are in town, working in East London, and…read moreseeking an economic place to sleep. Definitely a tight squeeze, and there isn't much room to store your belongings, so you really have to forge a plan when it comes to the closet, working space (it's literally right next to your sink, which is literally at the foot of your bed). The shower head is a mere few feet away from the toilet, which is a little strange and reminds me a bit of a prison cell from a movie, but I've dealt with worse cramped space on a cruise ship. The inside of the hotel is definitely trendy and decorated chic. You can tell it's been remodeled/renovated in the past few years and staff try hard to maintain the clean feel of the hallways and stairwell. Daily cleaning leaves much to be desired. No sweeping will occur, nor wipe down of surfaces, nor replenishment of toiletries regardless of how long you stay. I'm certain if I asked for new shampoo and conditioner, I could have gotten them, but I leveraged my own supply instead. They basically make the bed and replace the towels and tea bags. Not much else happens. Pro-tip: If you're taking the underground from city center, and are looking to save £1 round trip, head to the Aldgate East station versus the Whitechapel station, as they straddle the border of Zone 1 and Zone 2, and are equidistant to the hotel--a quick .3-.4 mile walk. Personally, the walk to Aldgate East is more pleasant, as the walk to Whitechapel is more about the backroads. The area is gentrifying and a bit gritty, but I never felt unsafe walking about, or to and from the tube stations early morning or late at night. It isn't as central as say, Soho, but it's barely a mile north of Borough Market, just a quick walk to Tower Bridge, and not far from the Financial District region. Overall, I'd say I waffle on about a 3.5 star rating, but because my room hadn't been cleaned thoroughly, and was even skipped over one day, I'm defaulting to a 3. Would I return? Certainly since you get a lot of bang for your buck (ranges between $70-90 a day, including taxes and fees), and it's definitely not a lot of bucks for a trendy chic hotel slightly offset from Central London. And Christ, the front desk staff were consistently super nice, cruise boat level nice, scarily nice, regardless of the time of day. They work really hard, sometimes double shifts, and I often saw them covering shifts at the hotel restaurant as well.

Booking hotels in London can sometimes feel like a job in itself. Recently visiting for the…read moreFestival of Marketing at Tobacco Dock, I was looking for somewhere close to the venue, close to public transport, and in an area I felt safe enough in on my own. Eventually, we managed to find The Whitechapel. Located on New Road in Whitechapel, it's a very central location - a 10 minute walk to Whitechapel station, or about 20 minutes to Shadwell, which is also connected to the DLR. Check in was easy, but not the friendliest. Arriving out of 'usual' hours, this was definitely the security rather than their front of house, but he did the job quickly. Check out was much brighter and interested in the quality of my stay. The hotel is very modern and feels bright and clean. My room was located on the corner of the building so I had a lovely large window - not exactly the greatest view, but it let it plenty of light in the morning! The bed was really comfortable, with pillows which you sink into, and the bathroom was small but functional. The bath is very deep, which is worth keeping in mind if travelling with anyone less abled or young children. There's a small mini bar which is well stocked with chocolate and drinks. Prices are pretty acceptable but there are plenty of small shops around if you don't want to buy from the hotel. There's also a Costa across the road and a restaurant at the bottom of the hotel if you need something a bit more substantial than a Snickers.

The worse service I've ever experienced. overpriced, rude and no compassion for relatives in…read moreWhipsCross. we spent over £250 on a few drinks and they asked us to say please for changing a brandy which which was not cold! I am in the service industry and you can't charge top whack and expect 12.5% service for the awful customer service and rudeness! please don't make the mistake we did and visit this establishment.

My friends took me to the Hitchcock for a birthday lunch. The food and drinks were wonderful and…read morethe atmosphere delightful. Oliver, our server, was friendly and competent. Loved every minute of it. I'll be back!!

THE WORST HOTEL EVER. Now let me explain my self for that.No it's not even a hotel its just…read morerooms.No breakfast except if u want to pay £5 each person and that's harvester. I'm in it now and no free internet u have to pay 3 pound every 24 hours.But the only reason I give it one star and no stars is because it's 12 pound a week.But the worst thing by far they don't even clean properly they come here to sit on there fat arses all day.When I got here I discovered a malteaser on the floor and that's just 5 seconds of being there.And the receptionist was asleep and yawning every time I asked her something

Nice clean hotel, very nice and staff is good. However the rooms are small, theres no desk or…read moredresser to put your things, if you need a blow dryer you have to borrow one for a hour, there is no iron or iron board, even the tv is small. I don't know i personally wouldn't come back here. Not my type of hotel.