Nice place to stay here , if you are a Beatles fan . Room is very nice .spacious have refrigerator…read moresafe . They have a nice restaurant that plays live music . My husband loved it a big Beatles fan .

This hotel was booked by our travel guide on a multi city tour and it was my least favorite. I did…read morelike the size of the room but we had to keep a door key in the wall to keep the electricity on, and they only would give us one key, which was a problem for me and my roommate if we went separately which we did!! The restaurant at the hotel was good but understaffed so I felt sorry for our poor waiter. On the plus side, the pillows were very comfortable!!

Okay, place has good service, nice people but bathrooms need updating and cleaner bathtubs. My…read morebathtub had mildew on the tile seams which put me right off. We asked for a room with a window view which they were kind enough to accommodate but the windows look like they haven't been cleaned since the Beatles played live in the Cavern. A little disappointed but hey we're by the seaside and it's tough to keep windows spotless but it would have been nice to actually see out of them for the price we paid to have a room with a view. Over all don't let these little things steer you away. The prices are reasonable the people are super kind, friendly and accommodating the rooms and beds are comfortable and tidy. Just wear your flip flops in the bathtub/shower if your skittish about Mildew. If you have lung and health issues then stay away. There is MILDEW here

The room was an absolute mess,I found a dead rat under my bed, the food was always cold and staff…read morecustomer service was horrendous.

Nearly new hotel. The best I've had the pleasure to stay in the UK…read more There is a bar on the ground floor with a decent selection. Even better, free WiFi and there are electric outlets at every work station. There is a parking garage, a pool, air conditioning... seriously, it's modern and low priced. And it's close to Albert Dock (Beatles Museum) and most of the bars and restaurants.

I have to agree with everything the 1st reviewer said. Perfect in every way!! And the staff was…read moreextremely friendly and helpful. The breakfasts were also better than the Hampton Inn breakfast back here in the states. The rooms are a little on the smaller side than we're used to across the pond - but, they were clean and very comfortable beds and linens. There was one standout employee - Anders. We were waiting for our airport transport at 5am - but breakfast didn't start until 6am. However, Anders who was manning the front desk brought us over a plate of warm pastries and coffee and tea. He really went above and beyond. Golly good show, Mate!

Appalling stay. Staff unhelpful and rude. Promised refund in writing by manager. Not received…read more Manager refuses to talk to me or return emails. This has now been going on for two months. Escalated to customer services who are equally horrific. We are VIP members as well! Radisson Blu Liverpool shame on you - DO NOT STAY HERE. THEY DO NOT RESPECT THEIR GUESTS. I cannot understand how you can admit liability, in writing and offer a refund and then just not do it. What if the whole of society behaved in this manner. The manager Antony Bates and customer relations manager Ian McKee are still as of today not taking my calls or emails. Customer services won't acknowledge that I have liability accepted in writing. They don't belong to ABTA so have no accountability. Do not give them your money. This whole debacle started with waking up in a room full of marajuana smoke and when I complained being told "what do you expect if you stay somewhere like this". No wonder the receptionist felt she could treat me with such disdain - no accountability and she knew it. Silly me for thinking the customer has rights.

Two nights in Liverpool a first for me and the Radisson Hotel seemed the ideal place to be as…read morecentral for my needs. The room was present and very quiet which was good but was shocked that there wasn't a fridge in the room or water to drink - yes there was coffee tea and hot chocolate so there was something should you wish it On arrival one of the lifts wasn't working so had to wait around for the working life to come down and take me to the sixth floor - shame that there wasn't an out or order sign on the doors...... The hotel itself was clean and the staff were cheerful and helpful

This is a lovely hotel, with a welcoming, trendy lobby and luxury rooms. We stayed in a 5th floor…read moreroom with a 'river view', and we weren't disappointed. The bed was firm and comfortable (though we should have asked for extra pillows), and the bathroom is cool and clean, with a large bath and a shower 'wet room'. The toiletries are really good. You have a smart TV with lots of channels, and wifi is free (though we didn't test it, having a good 4G signal on our phones). Room service was poor during our stay, and we would only comment that cold pizza that looks less than 'luxury' is not worth £23. We sent it back, and the room service manager was very professional and apologetic. Breakfast is good, with a selection of cooked or Continental goodies, often made fresh rather than served in hot containers. I had waffles with banana, with melted Nutella served in a small copper pan. My partner had bacon and egg English muffins, which he enjoyed despite the eggs being overcooked. We washed it down with cappuccinos and fruit juice. Other than the poor experience with room service, and almost being charged for two breakfasts instead of one at checkout, it's an exceptional hotel with friendly staff and nice places to hang out, such as the brasseries and the 2nd floor hallway, which includes a yellow submarine suspended from the ceiling! We would stay here again.

I stayed here on our staff christmas do... and it was simply satisfaction to the max....Hotel…read moreexperiences don't get much better than this. The decor is dark and mysterious and puts you in a bit of a cheeky and mischievous mood, which I cannot explain, you'll just have to check it out to understand what I mean. Being in this mood is by the way ideal for when you are heading out. Head out we certainly did not, bit of Champs was on the cards courtesy of the boss in the dimly lit moulin rouge decor bar, i was getting rather comfy with the soft cushions while admiring my surroundings. In fact in our merry chatter we discussed all the other Mal's in the UK and despite being in awe of the place I made it my mission to stay at all of the Mal's by the end of 2010. Two down only 8 to go :-s but not to worry, an adventure awaits......I am particularly looking forward to visiting the one in Oxford which used to be a .....wait for it....prison... yes folks your rooms used to be someone's cage. I'll have to pass judgement once I have had the pleasure. The other thing I can remember is how much I enjoyed showering here. It truly feels like you are bathing in the rain and the inhouse shower gels are just so refreshing. It is the attention to detail which makes the experience so fulfilling. I couldn't sum it up much better than that really. Fulfilling.... The funny thing about hotels is that you actually don't spend that much time there. It is testament to a good hotel therefore if you do remember little things, it shows that the short experience was worthy enough to leave some good memories..... My stay at the Mal pool was as good as it gets.... Apart from perhaps Hilton I would say this is arguably the best hotel in Liverpool, so break the penny piggy bank and stay here instead of a budget B&B and you will not regret...

The hallways are kind of dark to walk through at night. There's cool ship decor everywhere. The…read morerestaurant takes reservations only (hard to do a walk-in). The food was good.

The rooms are Huge! The views are Spectacular! The Resturant was not so good. The steak like…read morerubber. But the view makes up for it.

Ok let me start by making it absolutely clear that this is a decent boutique hotel in central…read moreLiverpool. However I must say they are in desperate need to hire some marketing people. Whoever came up with this idea of "budgetique hotel" is away with the fairies. The whole point of a boutique hotel is that it is more stylistic than your average hotel. There is nothing standard about it, INCLUDING, the price!!!!!! It is NOT a budgetique hotel, it is a boutique hotel, full stop. It is only marginally cheaper than other boutique hotels and is trying to differentiate itself with this terminology. Only to alienate and confuse the consumers. Looking on their website before booking a room the website is not the best and looks badly managed. I mean honestly a customer looking for a boutique hotel in Liverpool does NOT want to read about the history of Heywood building. I DONT CARE about what happened here 200 years ago, just want to book a room. The building is highly uninteresting anyway, I mean what the hell.......it used to be a bank!!!!!!!!!!! How exciting can that be....seriously!!! I also noticed there was a "dining" tab which points out that they share the building with The Noble house restaurant which I found irrelevent again. All this is a shame because as I said it is a very nice boutique hotel. The rooms are well maintained and there are balcony options. There is also a room which has a stand alone bath which is screaming to be filled with ice and bottled beverages for a post night out after party. You can go for a comfy room or a plush room with the second obviously being the more luxurious option. Prices range from £60-£120 depending on time of week. In conclusion a very good hotel with some wooden thinking in terms of its positioning, which you shouldn't hold against them.

I was really impressed with the efficiency and attentiveness of this hotel, especially after all…read morethe suffering we had done with the hotel concierge in Dublin. We were able to stay here after getting a deal through Priceline (a fortunate outcome) and had the pleasure of being located in the heart of Liverpool around some good restaurants and bars, and not too far from the waterfront. The hotel concierge was so helpful in telling us where to go for dinner and drinks (Alma de Cuba, and the Restaurant Bar & Grill right next door!) and in getting us settled into our room. The hotel itself is a modern style treasure. Although there isn't much space to navigate in the lobby all the way up to your room, the enclosure assured that we would have a relaxing stay. The bed was comfortable, the room was impeccable (including its frivolous decorations), and the bathroom offered high-end beauty products. Although there were places within walking distance, we went to places a little ways out and still had a bargain on cab fare. Liverpool is a charming city, but it's a shame that it's mostly renowned for its history of the Beatles and less for the luxury of its accommodations!

Excellent location! It's conveniently located in the city centre walking distance from Matthew…read moreStreet, Albert Docks, and major shopping center. If you book it from booking.com, you can find such an amazing deal! I booked it for only £115 for 3 nights! This is such a good value because most hotels here charge about £100/night! The room is extremely small but it's clean which is good enough for travelers like myself who value convenient location and reasonable price over room size and fancy decors. It's not that far from Lime Street Station, it's about 10-15min walk but if you have a suitcase, take a cab. It was less than £4 from the station. The staff are friendly and very helpful. Book ahead because this hotel gets sold out quickly. I'd definitely stay here again.

I was suspicious about booking this place because the price, location, quality photo's and feedback…read morejust seemed way, way too good to be true. Well I'm so glad I took the chance. It wasn't much of a chance but rare one bags a bargain so readily these days. Location wise it really couldn't have been better. There were plenty of places to eat and drink very close by and key tourist and shopping locations are right there. Room size is small but actually this is more a short break or 'out all day' kind of place, so you are just likely have an overnight bag and need a place to flop. The big screen TV was a very welcome treat along with huge selection of Sky TV channels, including films, sports and HD. Wi-fi was great ... zero problems with speed or connection - it was also free! I'd say finish and cleanliness was 4**** hotel standard. Service exceptional. Free cheese and wine at 5pm, so you can meet the other guests and staff if you fancy it.

Fun decor and definitely a historic place with character (although not much left of the Liverpool…read moreFC memorabilia if that's what you're looking for). The front desk staff were just the nicest, so I have no complaints regarding service. The location is also fantastic: an easy walk to the train station or to the bars, but on a somewhat quieter street itself. The star downgrade is that the rooms just don't justify this being a 4-star hotel -- other than them being big. Very drab and outdated, can hear anyone above you walking on the creaky hardwood floors, some of the double beds are just smaller ones pushed together (and not very comfortable), no bottled water in the rooms, no phone to call the front desk, no hair dryer (thank god I wasn't staying long, as I wouldn't have been able to wash my hair the entire stay). They really need an update, but I feel like the bar for hotel quality in the area is generally pretty low.

There is no way I could ever give the Shankly Hotel any less than five stars. From the moment we…read morewalked in the door it just screamed luxury and I felt so welcomed and comfortable. The Shankly Hotel is named after Liverpool legend Bill Shankly. As I have absolutely no football knowledge whatsoever this part of the experience was a bit lost on me. However, for those in the know, from the first step into the foyer there are tributes to him and memorabilia of his life and career everywhere - even in the floor! We stayed here in a group of 14 as part of a hen weekend. The apartment at the top of the hotel was already booked for the weekend so we had 3 rooms for the weekend. These were pure luxury. There was a massive leather couch that turned into a bed, a generous sized wardrobe, huge comfortable beds with a beautiful tan leather trimmed headboard, a kitchenette and a jacuzzi bath. YES! A JACUZZI BATH! This was worth the stay alone and I definitely spent way too long in there on Saturday morning. It was full of the latest technology too including a bluetooth connectable soundbar that played in each area of the room, an XBox on request and a large flat screen TV equipped with lots of movies and radio stations. Everything was luxurious and I was in love with our surroundings. Even the rooms were adorned with Shankly memorabilia, including some bathroom wisdom in the form of Shankly quotes and a story about him on the roof from many people who had encountered him in their lives. Even if you're not much of a football fan you can appreciate the tasteful tributes to him at every turn. A massive plus for me was that the rooms were practically soundproof! When I decided to go to bed earlier than the rest of most of the hen party on the Saturday night I couldn't hear a peep as soon as I shut the door. Great news for their neighbouring room too I'll bet! On arrival we were given vouchers for drinks at the bar, which made our first round super cheap! There was also breakfast in the morning with plenty of hot and cold options, served until 11am. I never go for breakfast because I'm never up in time so this was such a nice change from the norm and I got to enjoy two days of delicious cooked breakfasts in the Bastion restaurant on the bottom floor of the hotel. You're only a five minute walk from Liverpool One and a ten minute walk from Concert Square. You're also right next to some shops, a Five Guys and local takeaways, and if you can't be bothered going out you can order JustEat/Dominos and the hotel reception will call you when it arrives. Heaven. It is definitely any Liverpool fan's dream hotel here. On the Friday night a Liverpool legend was at the restaurant while we were getting drinks and he had the FA Cup with him - which I'm told is a pretty big deal. However, even if you're not a Liverpool fan this hotel is a dream. It is modern, stylish, comfortable and all of the staff were amazing during our stay. There are so many little touches that made our weekend extra special and I'd definitely consider staying here on my next visit to Liverpool. Such a beautiful hotel in the heart of the city!