Honestly, had a great experience…read more I was visiting from out of state, as I live in Florida. My insurance doesn't cover out of state visits, so it was $210 upfront via self-pay. However the customer experience was great. Clean office, charismatic and friendly people. I went in for lingering congestion and a cough after a cold I had about a week and a half ago. They think it's bronchitis. They gave me a steroid shot, and a prescription for a plethora of antibiotics and steroids for the next week, along with an albuterol inhaler for the wheezing. They were much kinder, efficient, and thorough than any FL urgent care I've been to. In FL, there's sometimes a cheaper $100-ish cost to get into the clinic, and then an additional bill sent to your home weeks later. This clinic assured me that the $210 I paid upfront will be the only bill I have to pay, aside from the prescriptions from Publix. That was a huge relief, also.

My ankle was hurting and clearly swollen but not bruised but he couldn't find anything on the x-ray…read moretherefore nothing was wrong, BS. The person sent to wrap my ankle got it too loose and kept wrapping my foot and not my ankle and then tried to shove my foot into my shoe. She then rewrapped and said I could just walk with my foot hanging out of shoe. I will not go back there ever again. I will be going to a real doctor/orthopedic. Don't waste your time with this doc-in-a-box.

Dont go here if you don't wanna wait 2 hours to even get checked by the nurse multiple times and…read morethey'll keep bringing people back into the rooms and say we're busy

The front desk girl is so incompetent and rude. I decided to not even go in just from that…read moreinteraction. First interaction matter even if it's with a secretary.

Horrible! Waited 5 hours to be seen!! Never in my life. Ridiculous!! They have too many contracts…read morewith businesses to handle!!

This has been the worst experience I've had at this location. I'm not sure if the long wait times…read moreare intentional during the holidays, but it was extremely frustrating. There was no one in front of me, and I arrived at 5:30 p.m. for a simple fit test. I wasn't seen until 6:27 p.m. I understand it's the day after Thanksgiving, but the lack of urgency was disappointing. I observed four staff members working, yet patients were not being brought in efficiently. After being called to the back, I still waited an additional 20 minutes. I do want to acknowledge that the medical assistant who performed my fit test was prompt, professional, and efficient.

Came today for a sinus infection. Doctor and nurses were super polite and listened to what the…read moreproblem was.

I came in, the lady at the front desk asked me what are my symptoms. she told me the doctor wasn't…read morethere and that she had just left. Then I payed $125 to get a nose swab. Just to get negative results... literally took less that a minute. Not a good place. I will not be returning ever.

Went in for help and since company insurance doesn't cover ER or Urgent Care visits was self pay…read more Paid, waited around 20 minutes after appointment time. The nurse I saw (Elizabeth) was great. Pain became debilitating day after visit. Called, several times, trying to get a callback, leave a voicemail etc all of which were refused by whomever would answer. In addition on 9/27/2023 I get a txt to pay a bill. Should of owed $40 for an injection. Instead they chose to bill AGAIN for the visit, and the injection. The bill was received 9/27/2023 and is DUE the same day, leaving no time to get a correct bill. Called and attempted to get it resolved, and after being told it was fixed and i could now pay the $40 balance, I'm still being billed for the visit and injection. It's a shame the nurse I saw isn't at a reputable clinic since she was good and actually listen to me.

Normally I am a very patient person and always give people the benefit of the doubt but I will say…read morethis, the absolute worst service I have ever received in my life at an urgent care. I waited 2 and a half hours to be seen and no one even came to see us. I understand Covid and everything going on but never in my life did I think I could get such bad service at an urgent care. If I could give this a negative review I would.

They never answer their phone? Wait over an hour even with appointment. Refused to refill my…read moreprescription when the pharmacy requested. Said I had to request the refill? If you want no customer service They are the doctor for you.

I had an appointment for 1:00pm, it is now 1:54pm. I'm still sitting in the waiting room…read more Absolutely absurd. What is the point of scheduling an appointment, especially for a follow-up that would take maybe 10 minutes, only to be made to wait nearly an hour? This is a complete waste of time and incredibly frustrating. It feels like my time is not valued at all.

This clinic is the worst place I've ever had to deal with for medical care. The staff is the most…read moreincompetent group of people on all levels that I've ever dealt with in person and when calling. My primary care physician of 25 years retired on 1/1/2025 and my medical records and care was transferred to this awful place. I wanted to give them the benefit of the doubt, but after getting off to such a bad start, I don't trust them to handle my health care. They can't answer simple questions, can't complete forms correctly or completely, don't return calls as promised and don't follow through with anything they say. They are rude in person and on the phone. I'm currently looking for a new PCP. Zero star rating on all levels for the Georgia Clinic. If you value your health, avoid this place at all cost.

Referral lady is really rude and has an attitude. Her name is Alma. One time she answered the phone…read moreand pretended that the "lady who does the referrals" wasn't there. Today she just hung up on me when I was asking her a question about a referral. She's always nice to my husband but to me she is so rude.

Very informative and knowledgeable Wonderful staff very friendly. Dr Ofsa really cares about his…read morepatients. I'm glad to have found a family doctor

I love doc Ofsa office. Everyone here is very sweet and it's a small family office. This place is…read morereally fast and the doctor is very sweet and he listen to your need. Highly recommend this office.

Dr Rafeedie is amazing and staff has gotten better over the years. It's still a little rough…read moreworking with front office staff but muuuuch better!

If I could give zero stars for billing integrity, I would…read more I was quoted $575 for an MRI without contrast at Reagan Medical Center, which matches their publicly advertised price of $525 on their website. Yet I was later billed $1,853.00 -- over 3x the advertised amount -- plus another charge for contrast dye. On top of that, I was charged $330 for an established patient visit, which is more than they charged me as a new patient. That goes against industry norms and appears to be deliberate upcoding. The "preventive visit" alone cost me $648, far above any reasonable benchmark. Routine labs and tests were charged at 2-5x national averages, even though I have health insurance. I've filed a formal billing dispute, and I'm prepared to escalate this to Georgia's Insurance Commissioner and the HHS No Surprises Helpdesk. Patients deserve transparency and honest pricing - not bait-and-switch tactics and exploitative billing. Be very cautious if you're considering care here, especially for imaging or outpatient services. I've attached documented proof of the billing discrepancies, advertised pricing, and insurance adjustments if anyone has experienced something similar please raise your voice. Patients deserve better.