Wash is fairly good and the wax application is normally covered well and evenly. Same applies for…read morethe tire wash. The parking is usually always filled to beyond capacity because people have a tenancy to park there and detail out their own cars. I've also seen plenty of guys just parked there catching up with one another for a long time. Odd place for that. I've never gone without a wait to park and towel off the car. Free towels are a must so that's good but the staff that work there mainly just look at their phones. Zero customer contact unless you're texting them lmao.

Terrible customer service…read more I had a coupon for a free Pro Wash. When I entered the wash area, I noticed they had me down for a basic wash. I immediately asked the employee about it, and he gave me an attitude and asked, "Do you still have the barcode?" I explained that I had already shown it to the woman at the entrance. He then walked away. I spoke to the manager, who offered to let me go through the wash again. As I was going through, the same employee told me that he had supposedly already changed my first wash to the Pro. I told him I wasn't aware of that because you walked away without saying a word. Rather than acknowledging the obvious miscommunication, he continued to be rude and defensive. Then, while I was in the vacuum area cleaning the inside, the manager told me to hurry up because other customers were waiting. I looked around and noticed multiple empty vacuum spaces. So apparently I was expected to rush through cleaning my own car even though there was plenty of available space. I came in with a coupon for a free wash and left with the distinct feeling that I was inconveniencing them by being a customer. There are plenty of car washes that will gladly take my business without the attitude and hassle.

Fantastic. Best car wash deal in the valley!! Had an…read moreamazing experience!! It was great

Gave them 2 chances. 2 too many. If you want your car looking like it was washed by a 5 year old go…read morehere. If you want your car to actually washed go somewhere else. I'm new to the area, and they just lost my business. Byeeeee

Great car wash. Their membership is an excellent deal and you can try it out for the first month…read morefor only $5. They also provide glass cleaner, vacuums and an air blower as part of the car wash. Would highly recommend!

I have been a fan of this car wash since it opened. I appreciate the great cleaning and the clothe…read moreused to dry just before the car exits. I have no issue with the quality and the price is comparable to other businesses. The issue I have currently is their attendants not fully disclosing info about their monthly washes. Lo and behold, I look on my cc statement. I wasn't verbally told that I would be billed AT ALL. I will continue to go but more careful... Just passing along this.

I'm not sure how this place has so many 5-star reviews because my experience was pretty…read moredisappointing. The back windows, the back area of the interior, and the drink holders were not wiped down. It also seemed like things weren't moved out of the way to vacuum. I had a windshield cover on the back floor, and while the area around it looked vacuumed, when I moved the cover, I found a bunch of crumbs underneath. The first time, I thought it might have been because of the package I chose. So this time, I chose a higher package, hoping for a more thorough job. Unfortunately, the detailing still felt rushed and incomplete. I left feeling like I didn't get the level of service I paid for.

top notch car wash! Andrei is better than any other car wash service using machines because…read moreeverything is by hand and every detail is taken care of. I will definitely be returning!

Luis with Shine Detailz was absolutely amazing! I reached out last minute on a Saturday and he went…read moreout of his way to fit me in the very next day, even on a Sunday! He detailed the entire interior of my car and did an incredible job. Everything was spotless, fresh, and looked brand new again. His attention to detail was fantastic, and he was professional, reliable, and so easy to work with. It's rare to find someone who does such great work AND is so accommodating. I'm so grateful he was able to help me on such short notice. I will absolutely be using Luis again and recommending Shine Detailz to everyone I know. Highly recommend!

Luis was friendly, on time, professional, affordable, and provided the best price I could find! He…read morecame to my house to detail the exterior of my Bronco and he did an incredible job -- it looks brand new! I'll be using them once every week or so from now on!

Hard worker and does a great job. Has a good price and is responsive when you reach outread more

Gay and team transformed my 2018 Mercedes into a show room quality. Cleaning tree sap, Stripped off…read morea wax buildup. buffing out a dull aged look, and applied carnauba wax finish. Very personable, and explained the best course of protection. Very reasonably priced. I highly recommend him and intend to continue to use his services.

Love these guys. Quick and easy, vacuums are great, the wash gets the job done, the guys always…read moretake care of me, can't beat $6. Don't know why there's bad reviews, I've been coming here for over 3 years and have never had a problem.

CAR DAMAGE, STAY AWAY! I had an absolutely horrific experience at this express car wash. As I went…read morethrough, the wash was unbelievably rough. I watched as the mirror was twisted to the opposite side, the car was scratched, and the gas cap was completely broken. When I approached the owner or supervisor, he just brushed me off, said it wasn't his problem, and pointed to a tiny sign claiming no liability. This was a disaster, I strongly do not recommend this place. BTW most of these five star reviews on here are fake...

Ok so this place has baaadd reviews and some of the stuff they mentioned was true. However, I only…read moreexperienced the lady at the front desk who did look miserable but she was ok. I need a car wash and was in the area, so I decided to try this spot since I pass by it every other day to take my son to school. The process was easy. I pulled up, told them I wanted package #2, handed them my keys and headed inside. The guy who took my keys and asked what scent I wanted was pretty friendly. Once I walked in to pay I saw that they have tons of Hallmark cards, snacks, drinks and a ton of air fresheners and car accessories. So I spent a good amount of time looking through everything since I had nothing but time. Once I got what I needed, I headed to the register and the lady didn't show any emotion lol. Just blank stare and took my money. I asked for cash back and she said for tip and I agreed so she did it. After the transactions I headed outside to sit on the patio area which is pretty big. It was clean and there were only a few people sitting there so it was kind of relaxing. They finished my car pretty quick and I didn't really have any complaints but I prob won't be going back to this car wash because I have a few others that are closer and that I like better. If you have to do it, go for it but if you have a better spot, go there instead. I don't want to chance having a really bad experience like most of the reviewers here. OOO 3 out of 5 Afros

I have been coming to Sherman Oaks Car Wash for years because it's close to home, but after this…read moreexperience I won't be returning. On a very slow day, with multiple lanes empty, I asked for additional vacuuming and even offered to pay extra. Instead, manager Joe instructed employees not to continue and then told me to stop vacuuming my own car because I was supposedly blocking the line. The lack of flexibility and customer service was disappointing. What is even more concerning is that after paying nearly $200 for interior cleaning, the car wash lost my floor mats. When I asked about them, no one seemed to know what happened, and there was no effort to take responsibility or offer a solution. I understand businesses have policies, but there is no excuse for poor service, unprofessional behavior, and losing a customer's property. After years of being a loyal customer, I am left wondering how a business can justify refusing reasonable service requests on a slow day while simultaneously failing to safeguard customer property. Convenience was the only reason I continued coming here, but convenience is not enough to overlook poor service, unprofessional management, and the serious loss of customer belongings. I sincerely hope management takes a closer look at how customers are being treated because my experience was disappointing from start to finish.

They made the impossible happen! Thank you for all the…read moredetail and love you put on my mom's car. I plan to take mine to your shop soon. The staff is so patient and kind

Found a quick and affordable wash and detail service…read more Very quick. This is across from the Northridge Hospital on Roscoe and Reseda. Got a wash and clay relatively cheap on a Saturday which was rather slow on this day. I'll definitely be back again.

Pretty cheap gas compared to most. My dad used to take us…read morehere a lot and I've come thru many a car wash here. I thought I would do a quickie on my lunch break but this is not a quickie. Gosh does no one work in LA??! Midday and this line is long as heck. Each car is taking like 10 min! Still waiting for the $9 car wash. Price of a wash ranges from $7-9.

None of the pumps have been working for several months; you have to hold the handle to dispense…read moregas. At first, a couple of them worked, but now even those don't. Doesn't anyone check them?