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    Preferred Title & Settlement Services

    3.7 (3 reviews)

    Services - Preferred Title & Settlement Services

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    7 years ago

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    7 years ago

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    12 years ago

    Excellent customer service and extremely knowledgable staff made my home buying experience a breeze.

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    Real Property Management - Richmond Metro

    Real Property Management - Richmond Metro

    (53 reviews)

    I had a dispute with a former roommate regarding back rent. I spoke directly with the property…read moremanager and was told that if I paid the outstanding balance owed by my former roommate, I would receive the remaining balance of the security deposit. I relied on that agreement and paid the balance in full. Before making the payment, I specifically communicated multiple times where and how the remaining security deposit needed to be sent. I was assured each time that the funds would be sent to me. Despite this, the company ultimately sent the security deposit to the wrong person. When I brought the mistake to their attention, instead of correcting the issue, I was told that it was my responsibility to resolve the situation with the person who incorrectly received the funds. This is completely unacceptable, especially considering I fulfilled my end of the agreement based on the property manager's assurances. This issue, along with several other major problems I experienced during my time with this company, has made this one of the worst rental experiences I've ever had (6 months without a washer, slow maintenance, unresponsive staff). Based on my experience, I would strongly recommend that prospective tenants thoroughly research this company before trusting them with their money or choosing them as a rental property manager.

    Very disappointed with how our security deposit was handled. After move-out, $375 was deducted for…read more"gutter cleaning," but no invoice, receipt, photos, date of service, or explanation was ever provided. This was especially frustrating because we had the gutters professionally cleaned before moving out and submitted the receipt as part of a formal dispute. Despite months of calls and emails, we received no response or resolution. We also emailed and left voicemails for the Principal Broker, Lyndi Morrone, and never received a call back, which felt extremely unprofessional. The property owner was unaware of the dispute and indicated that RPM manages the security deposit without keeping owners informed. Based on this experience, I do not recommend renting from this company.

    Cityscape Realty - Beautiful Granite, SS appliances

    Cityscape Realty

    (21 reviews)

    Ginter Park

    I had an outstanding experience with Cityscape Realty. This is truly a 5-star real estate and…read moreproperty management company. Lisa Williamson, the owner, is exceptional at what she does. Her professionalism, dedication, and attention to detail set the standard for what a property manager should be. If you're looking for someone to manage your property, you won't find a better choice. Lisa ensures that properties are well-maintained and that tenants are both comfortable and responsible in keeping the home in excellent, move-in-ready condition. The entire Cityscape Realty team is personable, responsive, and genuinely cares about both owners and tenants. Whenever maintenance was needed, the process was handled quickly and efficiently. During our time as tenants, our HVAC unit failed during a hot period. Lisa immediately stepped in to make sure we were taken care of, providing temporary cooling units until repairs were completed. That level of care made a huge difference for my family. What truly sets Cityscape Realty apart is their commitment beyond just property management. Lisa and her team went above and beyond by helping prepare my family and me for homeownership. Thanks to their guidance and support, we were ultimately able to purchase the home we had been renting. My family and I are incredibly grateful for the years of excellent service we received. Cityscape Realty is truly one of a kind, and we highly recommend them to anyone in need of real estate or property management services.

    I had the pleasure of working with Lisa and her team at Cityscape for the last year of my tenancy…read morein Richmond. Lisa was always kind, professional, and communicative. Whenever I had any questions, she was quick to reply and a true joy to work with. Lisa and her team made my residency an easy and enjoyable experience. I would highly recommend their services to anyone in the area and will always be thankful for the time I spent with their team as my realty group. To Lisa, thank you again for all your help this year. Best wishes to you! -John P Daly

    Preferred Title & Settlement Services - realestatesvcs - Updated October 2026

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