BAIT and SWITCH Called MRI place in my network, they talked…read moreme into going to their 'nicer one in EB'. Over the phone gave me an up-front total price of $350 for the service I needed, because "using your insurance - the deductible would be so much higher'. Asked twice if that was the full price. Day of, they showed up 20 minutes late, took my payment, asked for ID and insurance. Assured me that they weren't billing the insurance, just needed it for records. Guess what I received a week later - a denial of claim as out of network and a bill for $2200+. They ran my insurance and now expect me to pay them over $2200. Don't fall for the "it's one price and so much cheaper than your deductible' scam. On top of that the report sent to my Dr said that I had no gallbladder. I most certainly do. So their results are as questionable as their manner of doing business.

Had the best experience Ever! They where able to accommodate me the same day. Orfelina was my…read moretechnician and she was very professional. I will be returning and recommending family and Friends!

Five Stars for one of the only standing MRI diagnostic imaging machines in New Jersey which also…read morejust happens to be staffed by an incredible team of helpful and friendly professional technicians.    I can personally and unequivocally say that I Highly Recommend East Brunswick Open MRI and their state of the art facilities.

The two star is for the front office that answers the phones. She is just making up things and…read moreprocedures. I never had any instances where my report was not available online or not emailed to me, plenty times from othe r imagecare centers. But she made up some irrational reasons that she can't email me my report telling me she didn't know my identity i said what about I tell you my name , my insurance ID ,birth date and/or place of residence. As she couldn't find any reasons , she just HUNG up on me. This left a horrible taste in my mouth. IF her manager is seeing this , this is an ultimate problem you should resolve today! The technician was good overall . The images came out ok . But would I use this facility again which is 1.5 hour from my house. Most likely not!

Today was my appointment. It started at the Somerset location where I was told I had come to the…read morewrong location although it was listed on top of the paper and that I needed to travel during rush hour to arrive in East Brunswick time for a2:15pm appointment. I clearly stated to the representative that there was no way I would make it on time and she proceeded to call East Brunswick where I could clearly hear the person say, " yes, tell her to come, and we will see her when she gets here." After driving 40 minutes during rush hour to get there, I was cancelled and made to come back the next day. I have been a patient of University Radiology for well over 15 years and All of a sudden just this year, I've been receiving subpar customer service. It is really unbelievable that you would force a patient who has just had neck surgery 2 weeks ago, and was told after speaking to your office while I stood there and clearly heard your staff say, "to come back to your facility the next day" after cancelling my appointment! Listen, my time is valuable which is why I made this appointment 3 weeks ago! This is not how offices should be ran, especially not in this day and age where people are losing their jobs left and right! There should be an office manager onsite at all times during office hours of operation! No excuse! No manager, no assistant manager...just receptionist at the front desk telling me that they do not know who Somerset's location spoke to! As a patient, I do not feel my health was prioritized at all, and as a woman, I think there is a deep insensitivity to our overall healthcare because cancer has become so common. The reason there is so many lost battles is because of the people patients are forced to interface with initially. This was by far , my breaking point dealing with University Radiology!! By no means, should I , nor other patients for that matter be forced to just simply suck it up. The office manager called me this morning to get my side and to find out if I would/ could come in this afternoon. I replied "no and that I'll never go back there again". No one cares about your healthcare and to all patients you had better advocate for yourself! If you don't, it may be a question of life or death. I will only spend money where I'm valued and my health is a priority. It's disgusting where healthcare has gotten this country especially after this God forsaken administration! Again, I will never a back to University Radiology after dealing with the incompetence of those representatives that work there. And let me add, my initial appointment was at 2:15 pm , which was the same time East Brinswick's location cancelled my appointment. I arrive to them at 2:34pm and played games until almost 3pm! What profile are put into place for late appointments especially the ones that were told to come to your site by your site?!

I set up a payment plan, paid the first payment, then I decided to pay the full amount, they…read morecontinued to bill my debit card. Money is tight, so good thing I checked my bank account daily.

I visited this imaging center by referral from an orthopedic doctor. I was able to get an appt…read morewithin 48 hours and was pleased with the service provided. The facility is small but offers a variety of imaging solutions, including CAT and MRI.

Friendly staff. Clean. Convenient…read more This location is conveniently located in Kendall Park. Staff is friendly and experienced . This location has an X- RAY room. I hope you find this helpful. Thank you for reading.

Dr Shah is very thorough. I appreciate him testing for Covid, flu strains & strep! Very…read moreapproachable to talk to. I understand his wife is also very pleasant & works there but she's not a Dr.

I always have all my Tests done here, Ex-Rays MRI, Mammograms and CT Scans. The staff is very kind…read moreand always Professional.

I had two recent MRIs at two different locations. I always warn techs about my tricky veins. My…read moreprior experience elsewhere was a record setting four attempts at an IV, noting prior record was three. Here, Rebecca got in ONE try and it was completely painless. Want to hire her to accompany me every time!

The equipment used was a Hitachi scanner with 1.5 software…read more The technician was very friendly and helped with the correct positioning of my MRI scan. He went out of his way to complete the full imaging and even copied for me two discs when completed. Thanks Shad for your great service !

From the owner: MRI/MRA High field, Ultrasounds, Echocardiogram, Mammographyread more

The Radiology center is located in the basement level of the building. There is parking in the main…read morelot and additional across the street as well. The location is convenient right off of route 1. Pretty much standard office that does MRI, CT scans, and x rays. The waiting area had a TV for you to watch while you wait. The staff was nice and friendly and walked me through the process so I knew what to expect. It did took some time just because of the paperwork I had to fill out. Once I was in the room, it was matter of relaxing and let the machines do the work. I would come back here again because it's located near my home and the staff is good.

IT los like the lab tecnitian is in back mood because she was alone I did ask for a butterfly thing…read morefor my blood work and she said I dont have any and use a regular needle causing pain in my arm. Lab Corp should use more receptive with people an not those who appear to be in bad mood.

Great job. Made the experience easy and convenient. Very timely service and professional and…read moreknowledgeable. Kayleen, Michelle and Fatima did an excellent job with me.

We all know how fun MRI's are right. I went to Edison Medical Imaging today and the staff is…read moreamazing Michelle made sure that I was comfortable and talked me through it. Thanks girl! Kaylee at the desk was also amazing. I was running a few minutes late and she got me real quick. It's not a fun test but if you have to have one, go to Edison Medical Imaging. They will get you through it.

This visit Quick and easy, totally painless. Phlebotomist was friendly and I got in and out fast…read morewith no issues. Definitely a great visit, care was excellent no pinch!!!

The Service was Horrible. They lost my prescription and I had an appointment. and told me if I…read morewould come back with the medication I could be seen right away, but when I came back with my prescription they said I needed to check in on standby. When I asked a doctor for help they said they can't help me this time and to top it all off the care wasn't Good just subpar at best. To conclude anyone looking to get bloodwork done and labs to seriously look at another place to get it done.