I have been to 3 separate medical facilities for recent and new health issues. One alternative medicine, one an Ortho specialist & today a CRNP at Preferred Primary Care Physicians. Guess which one gave me the most thorough & thoughtful exam? Those other MDs should take a lesson from her. She refilled NSAIDs which the Ortho refused me & gave me a starter plan for my other symptoms. I'll think twice before going to South Hills Ortho again. I haven't even met the MD here yet & I am very very pleased with Preferred Primary Care Physicians, Brookline Blvd. A small office with a lot of care & compassion. 5 stars from me! read more

Can we get a zero star option? Every time prescriptions need to be refilled I have to call or go down to the office to get them to renew all prescriptions. I have spoken to the pharmacy and they knew the Doctors office specifically when I mentioned that our prescriptions are never ready. Apparently they don't participate in the auto renew program like every other medical office has subscribed to. A perfect example was today Sept. 5th 2019 when my 90 year old grandmother ask me to check on her hydroclorothizide prescription. I tried to call the office twice, once at 0900 and again at 0930 letting the phone ring a solid 5 minutes each time and no answer. I then went down to the doctors office to find two patients in the waiting room ( meaning they weren't busy ) but still nobody can answer a phone! I have had just about enough of this, well to be frank, Bullshit!!! If you're searching for a doctor do yourself a favor and pass this one by. It truly is ridiculous!!! read more

I've switched PCPs and have been trying to close my account for SEVEN MONTHS, with no reply whatsoever. I want to close this account for data security & privacy purposes, so I emailed the address listed on PPCP's home page (info@ppcp.org). I've emailed them FIVE TIMES without a single response. I also logged into the PPCP Patient Portal, but there is no way to send a message directly to PPCP or technical services. read more

Dr. Mally, a gentle, jovial soul that he is, essentially gave me as sterling a report card of health as can be expected considering my allergies, acid reflux, and whatnot. He made me feel comfortable, listened to my concerns, and was very thorough in my inaugural examination the other day. PPCP's office is clean, their staff is friendly, their location is convenient, and the atmosphere is reassuring. I would recommend PPCP almost as much as I recommended Pittsburgh Medical Associates when I was a patient there. I will miss Dr. Stephen Brown (he, along with two other doctors, recently resigned from PMA and moved, causing me to make a switch) and wish him luck but feel I have found a reputable and acceptable replacement in Dr. Ashith Mally for the time being. read more

Preferred Primary Care Physicians - Family Practice Near Me - Pittsburgh, Pennsylvania

I signed up for yelp specifically to warn others about this practice. I needed a pcp and chose preferred primary care in Brookline because it was close. This was a horrible decision. First, wait times are obscene. I timed my wait at over an hour and a half on two different occasions despite having an appointment. Each time I watched as frustrated patients left before being seen due to the wait. Second, the office is too lax with personal health information for my liking. When I called for information from my medical record the person who answered stated my birth date and said "that's correct right?" Anyone could easily have said yes to this question and accessed my protected health information. Typical practice is to ask the caller to state their birthdate as a precaution to confirm identity not to give the caller the birthdate and ask them to confirm. Third, I asked for routine bloodwork and the phlebotomist did not wear gloves (don't let anyone tell you this is routine to "find a vein" I work with a phlebotomist who stated that this is definitely not within protocol. Gloves offer some protection for both the patient and the phlebotomist from blood borne illness) Fourth, in regard to the previously mentioned bloodwork when I called for results I was lied to by staff. They initially stated "all of your bloodwork came back good" and then three weeks later called to state the test had never actually been performed due to an error. This is a public health concern. Fifth, when looking over my medical record I noticed the doctor recorded my answers to my health questionnaire incorrectly. While I may be ranting please take my advice and avoid this place. I will not be returning and will use an urgent care facility in the mean time. I am still considering whether or not to file a formal complaint. I could have handled any of the above incidents if they were isolated but, I have an issue with this office every time I interact with them. read more