This company operating under Best Vacations Ever.This group is absolutely horrendous to try to work with. I do cannot recommend them at all. When I finally got off the phone for the sixth time, a room that was guaranteed to me at $89.00 was suddenly $207.00 dollars and because I had already made plans for friends to come with us I didn't feel I could back out. I finally called the resort, because these people were so deceptive and changed their stories so many times that I didn't trust them that they had actually made the reservations. The reservations have been made, at a much higher rate than I expected, and confirmed. The resort looks very appealing.
But a vacation is meant to take away stress. The stress of setting up this booking with these people has me so upset that I wonder if the vacation will be able to undo what they have done.
Beware of talking with them. There modus operandi is to get you off balance and to provoke you to anger and then tell you you are being rude. Well, I suppose when someone won't let you say anything you do get mad and i did get mad. They wouldn't let me get out a complete sentence and they kept changing their stories and their reasons. At the end of all this I still hadn't been able to ask the question I had initially called to ask
You know, if they'd have been apologetic about not being able to give the price they had confirmed by recorded phone message, it would have been one thing, but they don't apologize for anything and when they do it's nothing if not insincere.
My advice is stay away from them. If you could give negative stars, I would. read more