Avoid these folks unless you want to be ripped off.
We contracted with Precision Window to have the rollers replaced on a Windsor patio door. We had to wait for the rollers to be special ordered as they are discontinued. When the technician showed up he was by himself, which meant he could not replace the rollers as contracted (requires two people). He adjusted the existing rollers and left. Elapsed time, according to my Ring doorbell: 28 minutes.
Total bill? $100 trip charge, $145 for under 30 minutes of labor, and $164 for the rollers (which he didn't install). Oh, and I looked up the price on the rollers -- they're $61 each, or $122 for two. But they were special order so I'm stuck with them.
So Precision Windows did not do what they promised and then charged $245 for 30 minutes labor, plus their markup on the rollers.
Choose another company. I wish I did. read more