Eddie's is the best, most professional towing service I have ever used through AAA…read more The driver, Walter, was prompt, friendly, and was able to successfully calm me down after I was sideswiped by a semi truck and my car sustained significant damage. He was a champ and was very friendly and cordial during typical Beltway traffic and me changing the towing destination several times. If I am ever in need of towing in the Stafford area, I can say without hesitation that Eddie's Towing and Recovery is the only towing company I will call! They have earned my business for life.

I cannot stress enough how impressed I was using Eddie's towing services. From the amazing and…read morefriendly customer service I received when I called, to the service I received from the driver at my car. In 2025, it is so refreshing to be able to work with a company who still values the customer, and I could not be more grateful knowing Eddie's is there to help. I get free towing services with my insurance, and I will tell you that I will call Eddie's before utilizing that as navigating the online/app process with my insurance company isn't worth the included tow. Thank you

Alex and Charles were incredibly helpful after our accident, could not have received better service!read more

absolutely horribl, the people are terrible to talk to. they charge you for absolutely nothing. I…read morejust need a tow because a spacer fell off and they ended up making me pay $700 for a simple tow. 10/10 the worst people I had to deal with

My husband has been here about a dozen times. Today we brought his truck in to be serviced for…read moreinstallation of brakes and a Virginia State Inspection. He purchased his own brakes...front and rear disc brakes. The owner came and told my husband he didn't even need the front ones. I mean how honest is that? I haven't brought my vehicle here since I moved from Houston last December, but I will now. Customer service and honesty will keep my a loyal customer anywhere!!!

Everyone here provided me with great customer service, they take time to explain what's wrong with…read moreyour vehicle & I don't feel taken advantage of.

Was in Quantico for school(TBS) for six months and had a small dent in my front bumper. It was…read moreminor & only cosmetic so I pushed it off a few months until my schedule died down, and I had a week where I wouldn't need my vehicle for that week so I took it in on Sunday, and was told I'd have it back NLT Friday. The job came out fine, but I finally got my vehicle back the next Wednesday(a week and a half after I dropped it off) I called several times asking when it would be done on Friday, the receptionists were very nice & tried to find the person in charge of my car but almost never could. They left him several notes trying to get him to call me back but wouldnt. Like I said, my car looks fine but I was disappointed in the lack of communication and honest assessment on when the job would be done.

Please read the negative reviews and STAY AWAY!!!! First off... they take way too long to repair…read moreyour vehicle. I took my sons BWM in to have repairs done the the front end of his vehicle. With the exception of the front head lamps, the vehicle was completely drivable. the vehicle was driven from the stafford virginia office to the shop in Falmouth virginia, and there were no mechanical issues reported. They had the vehicle for over a month. When my son picked the vehicle up on a friday he noticed a loud grinding sound coming from the front of the vehicle. He recorded the sound and sent me the video. As a precaution, I had him return home and park the vehicle. We tried to contact them the next day but they were closed. When I personally inspected the vehicle I noticed that the left front brake pad was literally sticking to the rotor. We took it to another mechanic for and inspection and the mechanic said he could not remove the tire because one of the lug nuts was not removable. After a visual inspection the mechanic stated that it appears that the caliper on the left had been tightened so tight that it was destroying the pad and rotor due to the tremendous of heat being generated. I took the vehicle back to PRO Tech on Monday and the the manager on site immediately began to shift the blame. He claimed that this was the result of months of wear and tear, even though they drove it at least 12 - 24 miles, and did not report a single issue. None of the other brakes have any problems. They all have over 50% remaining on the other brake pads. Additionally the "NEW Bumper" they installed is defective. The door that is used to access the toe hook in the front, is already falling apart. Again, the manager claimed that this is normal (I tried to post a video, but the file is too big.) Even if this was normal wear and tear, the mechanic should have identified this in his inspection or when he was driving it. The sound is way too obvious to ignore. Very unprofessional, poor craftsmanship, no quality control.... USAA should remove them from their list of approved vendors ASAP!!!!!

My cars engine died on me tonight at 7pm while heading home from work on the back roads of…read moreStafford, I immediately called these guys up and got a really good quote for a tow for a few miles and a they got to me within the hour despite having to still drop off a previous car off. The driver was really cool to talk during the whole process, very friendly, professional, and very helpful. He dropped the car off at my home and put it right where I needed it even though it was a tight squeeze. Thank you again for saving me today!

From the owner: Tow Rescues specializes in suv,motorcycle’s towing,car recovery,breakdown recovery,jump start,car…read moreunlocking services,24 hours towing services,flatbed towing services,accident recovery service,emergency towing service,winch out services,junk car removal services, flat tire replacements,fuel delivery .

My daughter was driving home from Liberty and broke down at a Sheetz in Ruckersville VA. I…read morecontacted GEICO after I realized I wouldn't be able to move the vehicle without a flatbed. I spoke to Ashley and Chris came out with his son and delivered the vehicle to Sterling VA at 1a.m. This was on May 4th during the storm! They could've declined the tow due to the weather or up charged. They did neither and if I'm ever in need in that area I'm definitely calling "Driver's Towing & Recovery"! There are so many scams out today so I really make sure to leave reviews with photos so people can know and trust the company they reach out to. Thanks again Chris & Ashley

Great service and great people. Highly recommend Drivers towing and recovery. Super fast response…read moretime and great communication.

Oliver came quick and followed delivery instructions for my vehicle perfectly. He even sent me…read morepictures for where he left my keys since I wasn't able to meet him at the drop off spot.

Scheduled a tow for 2:30 PM on 7/23. Not only did no one show up, but I was strung along for hours…read morewith excuse after excuse. Each time I called, I was told the driver was "on the way" or "stuck in traffic." I stayed with my car until 6:00 PM, when I was told--yet again--the driver was just 20 minutes out. They never arrived. Customer service was dismissive and dishonest. Not once did anyone proactively call me with an update, and when I asked for information, I got vague responses clearly meant to stall. This company completely wasted my time and showed zero regard for basic professionalism or accountability. I scheduled this tow in advance and was met with four hours of silence, lies, and no service. I will never use them again and strongly recommend others avoid them as well.

fixed my jeep with honest and reliable work. fair pricing. I would not trust anyone else.read more

I trust their work 100% and always get an honest price for the work they do. Highly recommend their…read moreservice. You can't find a better place.

My Jeep needed a tow on a Saturday afternoon in the rain. It was in a spot that I didn't want to…read moreleave it sitting until Monday. Most of the towing places are closed or have limited drivers on the weekends. They gave me a better price compared to another company. He also picked it up sooner than the other company could. The roll back flatbed truck looked well taken care of and my Jeep was delivered with care. I'd definitely use Eastern again for my towing needs. Walter the driver was a really nice guy and very professional to deal with. Thanks!