Very courteous and honest. I took my lawn mower tire in there to have the tube patched. They…read morepatched it and I took it home and it still wouldn't hold air. I took it back fully expecting to have to pay for a new tube but they checked it out and were honest and said it was something they missed the first time and repaired it and charged me nothing.

From the owner: Neal Tire & Auto Service is a 100% employee-owned shop committed to honest service, competitive…read morepricing, and expert automotive care. We're your one-stop shop for tire service, oil changes, routine maintenance, brake service and repair, battery replacement, check engine light diagnostics, heating and air conditioning service, wheel alignments, and more. No matter the service, our team focuses on safety, reliability, and long-lasting results.

Great communication including photos on work to be done and cost. Work done timely and according to…read moreestimate. Got me in quickly with no appointment on a second visit for an AC charge (found the leak too). Definitely recommend

Let me preface this review with the fact that I might be out of touch on what it costs nowadays to…read morehave a car repaired. I live nearby and have been going to them for about 20yrs. I know they changed owners a while back, sadly. A few days ago I had a bad noise coming from the front of my car, serpentine belt related. One of the idler pulleys came off while driving there. I left it for an estimate. Well, I get a call the next day and they quote me 2 prices. With bad pulleys and belt - $527 With tensioner, all pulleys, and belt $1,157. I was gobsmacked. Im on social security so i told them no and picked up after paying the diagnostic fee. I have always worked on my own cars until i turned 69,, lol. Decided to do it myself. Gates Serpentine Kit $325. Turns out it is an easy job on my Infiniti G37X. Less than an hour start to finisn. I know garages charge more on parts but even if kit was $600 that would be $550 for labor. Like i say i know everything is more expensive. Seems like they want timing belt replacement prices for a serpentine belt. I need recommendations for a new shop.​

This amazing service came to my son's rescue on a Saturday night, towing him to Terre Haute off of…read moreI-70. We are forever grateful!

Called for a car tow cancelled before they even got there, got charged 164.80 full tow price from…read moreIL to Terre Haute IN. They didn't say before hand they that were going to do this. They charged my card as soon as my son called. Called Monday and asked / complained about, it did no good. Hope you feel good about profiting from a disabled old lady They did nothing when we called on Monday. Now that I'm complaining online and (believe me I am going to post a review on every possible site) they commented on a review saying there must have been a misunderstanding and to please give them a call. The fact that they did nothing but basically say too bad when we called Monday tells you what kind of company they are. The whole charge is still on my card.

I bought a new 2025 Ram Larmie, they have treated me with respect so far, and so far, their after…read morethe sale service has been good, always give me a loaner when my truck has service. so at this point I have nothing but good to report.

I searched and searched for the perfect vehicle. It took months, due to COVID and the limited…read moreavailability of vehicles. Diepholz had the one I wanted after searching, literally within a 250 miles radius. I decided to make a the call to inquire. The woman that answered the phone was OUTSTANDING. Professional, courteous and generally convinced me that THIS was the right place to buy my car. I'd never driven this type of vehicle, however, I had a sedan of the same maker. I live 2.5 hours away, so I made arrangements to go up and take a test drive. The General Manager assisted me initially, via email, then I worked with the Salesman, Kelly. They both greeted me upon arrival and I met the voice of the dealership as well. Lovely people. I drove it a few miles away. Parked and checked all of the bells and whistles. Fell in love immediately. Needless to say. Take the drive. This dealership is truly exceptional. All of the team members, from the receptionist, salesman, GM and financial officer. It was worth every minute. I will be remembering them the next time I'm in the market for a vehicle. Thank you all very much. Most Sincerely, Heather