Adams has definitely earned a loyal customer. I got a new car a couple of years ago, so it hasn't…read moreneeded much service so far, but I will certainly (not only recommend, but) exclusively use Adams for routine services like oil changes and tire rotations.
If ever I need a shop for any other vehicle service/repair/maintenance, Adams Automotive's number is in my phone because their service has always been outstanding.
They respect their customers (even those of us who don't know that much about cars...). Their respectfulness, simplicity & efficiency have earned this 5-star review. Additionally, when I researched local prices for routine maintenance like oil changes & tire rotations, Adams was always the best value. (Even over my dealership).
So: When you make your routine oil-change appt, ask whether they're offering a free tire rotation--I never needed to ask bc they offered the sale info, but hat might be helpful. It's never a long wait.
With our record-low temps & record-high snowfall this winter (2019), I've needed to call for a tow & two jump starts. Adams' service was simple, very timely & efficient--even during our nastiest winter weather.
So far, I've had my car in for two routine oil changes/tire rotations/routine maintenance appts & one battery replacement, as well as a couple of jump starts. When I researched local prices, (even with the offers from my dealership) Adams always had far better pricing than other local shops, so I brought my car there when I realized that I needed a new battery.
I've spent a fair amount of time in their waiting area during this fall & winter; it's always been a pleasant-enough experience. Although they don't have warm cookies, coffee or cocoa, nor do they offer vending-machine vouchers for such, none of that especially concerns me. I'm there for vehicle maintenance, not a snack.
Other good stuff: My car dealership never alerted me to the fact that my car needed a fresh air filter--then, Adams staff took the time to show me my old (gunky & awful) filter vs a new one. They talked WITH me about how that affects gas mileage, etc, and asked whether I wanted them to install a new air filter. Of course I did, but they never once pushed me toward a purchase I didn't want/need based on visual evidence & solid explanations about how each part affects another, etc. The price difference was only ~$20 & my conversation with the service person helped me to learn more about my car's routine maintenance & future care for maximum longevity & performance.
After some -50 degree temps this winter, and considering the three short years I've owned my car, the fact that I needed a new battery this winter wasn't really a surprise. They took the he time to explain how long car batteries typically last, etc.
Long story-short--know this: I've never felt short-changed or over-charged for anything I've ever needed from any auto shop so far. If you're wondering about where to go for great service & the stuff you might need for your car, definitely bring it to Adams. I'm so thrilled that I've found this place! I mean, some people wouldn't get excited about finding "their favorite auto shop," but I guess I am pretty lucky to have found Adams...Although I wish I could do my own car maintenance, I don't have the space; I'm happy that Adams is so awesome. They've never tried to sell me anything that I didn't need--that's fantastic.
Adams Automotive is great--it's "my shop."!Whether you're in a pinch or just want routine service, I definitely recommend them! Yay.