Not easy to find we drove around an industrial park, and our maps were difficult to follow. The…read morewarehouse is all the way in the back next to a pull up garage door. Each knife was eight dollars to sharpen and we paid by credit card. I came with six knives that can use a good sharpening before the holidays. I have a sharpening stone & carbon tool yet my knives still aren't sharp. Bill complemented my Henkel's knives. He showed me how the blades were a little shiny because they needed a good sharpening. He worked very quickly in his huge machine with water, I never saw anything like it. My knives were restored to new so quickly. There was free parking out front and seats inside where I sat and watched him. Bill answered all of my questions, he can clean up serrated knives, but doesn't have the tool to restore them.

What a wonderful, hidden treasure! I needed my shun knives sharpened and this man did a beautiful…read morejob! If you go to him before noon, you can wait for them to be done! He really seems to know so much about knives and taught me a few things about knowing when they need to ge sharpened! Love this place!

Travis at Cowboy Sharpening is the BEST! This is my second…read moretime using his service and I'm just as happy as the first time. He's incredibly professional, easy to work with, quick, and such a great communicator. You always know what's going on and he makes the whole process simple. My knives come back sharper than ever every single time. Repeat customer and definitely staying one -- highly recommend!

Evidently, I've never used a sharp knife in my life. After Travis sharpened my ragtag collection of…read moreknives, I now feel like a professional chef. I cut through raw chicken like butter. He even took my 30 year old Farberware knife and made it sharper than when I bought it for my first apartment. The price was amazing and the quality 5 star. And if he has 5 extra minutes to share his story with you it will be well worth your time. I will be back!

The absolute worst place to buy a vacuum. The customer service is terrible. They sold us a…read morebrand-new BROKEN vacuum, and when we asked for a new part to repair the broken vacuum, they never returned our phone calls, emails, and the person who needed to help us was "never at the store" when we visited. We had to call a different store to get to PAY for the correct part after 5 months of terrible service. I have never written a bad review on Yelp, but what this company is doing is ROBBING customers.

They don't answer the phone. They don't return phone messages. The link to search for products on…read moretheir website is broken. Not going to drive across town to see if they have the part we need.

Every employee is nice here!unfortunately, the repair of my lawn mower was quite expensive and I…read morehad to bring it in twice to have it fixed properly :(

I brought my little push mower to get the blade sharpened, and agreed to the oil change. When I…read morecame back several hours later, they told me that it would take about a week to get things done. I said oh, I can't wait that long but if you would be able to just get the blade off for me, I will buy a new one. They said they would see what they could do. I got the message that it was done so I go to pick it up expecting that just the blade being removed is what I would have been paying for. I left work on a lunch break so I was limited on time to clarify the cost. I ended up paying $116 for service that I had changed! I just called and spoke to a manager, and I let her explain and when she asked me what I wanted out of this, I started to speak and she kept interrupting me. So I told her that I can't answer her if she won't let me. She said we can discuss this when you have calmed down and hung up on me. I don't recommend them, they even had a customer in there when I was that said he just wanted to find out what was wrong with his equipment, not just fix it, and so even he was upset. Management was unprofessional and rude. They did work that I had changed my request for. I'm sorry but almost an hour charge for labor when I know that it would not take that long... My car oil change only cost me $65 for full synthetic!!! Total rip off.

I'll be the first to admit after being a crumps customer for years I Was a bit skeptical when this…read moreplace switched hands, and didn't have the best experiences at first. They lost my parts (I'd like to say they misplaced my machine but they eventually found it so I'll let that one go), they never called me back, it was a nightmare. HOWEVER.......Seems as though the new owner has got the kinks worked out and now has great staff over there who know their stuff and are always happy to help. Mechanics are thorough and even willing to take a minute to answer a question if I have one which is hard to find in some places. Brad at the front has been in the business for years and really knows his stuff, and the young lady who works with him is quick and friendly. Really happy to see this place finally thriving. Keep up the great work! The store looks great. You've impressed me and have my business! - Gary

Unfortunately another hometown business falls victim to the non existence of customer service - the…read moreI don't care what you think or how I treat you - I don't need your business mentality- is the treatment I got today along with "get out of my store" when I was explaining my dissatisfaction of the service I didn't get mainly a phone call I was told I'd receive within an hour (that was 2 weeks ago!) and the fact that I was told blades would be sharpened as a "courtesy"to residential customers who come in with repairs - but wasn't done. When I questioned if it had been - they had "forgotten" I must say I'm totally dissatisfied with the customer service at this establishment. A reason to settle for the big box stores where you expect that kind of service but in reality they are for the most part very accommodating!! Home Depot and Lowes - thank you!!