Had a simple Frigidaire refrigerator repair as the door became misaligned. He showed up earlier than expected, was very nice, and professional. read more

Horrible company. Constantly lying. Never ordered part. Lied over and over. Dad is under brain cancer treatment and this bozo screwed us over for two weeks. Stay away from him. read more

Does not show up or contacted you regarding scheduled appointment. Does not answer phone and impossible to leave message because mailbox is full. Zero custoner service. read more

We were scheduled for repair through Lowe's Protection Plan for our Whirlpool dishwasher. The appointment was set for September 4th, between noon and 5:00 pm. Thought this was odd, as it was Labor Day, but, knowing that all businesses don't observe this holiday, we made sure we were home all afternoon and that the dishwasher was empty and ready to be serviced. No one showed up. I contacted Lowe's customer service, who gave me the number to Precision Service's office and asked me to call them directly. The call was answered by an answering machine, and told me to leave my name and number - following the beep, I was advised that the voicemail box was full and not accepting messages, then the call was disconnected. I once again contacted Lowe's, who advised me Tom wait until 7:00 pm. No one showed up, no one called. I contacted Lowe's once again the next morning and rescheduled the repair with a different company. Twenty minutes later, my phone rang. When I answered, a man said, "Heyyyyyyyy... Danny G! How ya doin'??" This took me by surprise, as I am, definitively, female, and had NO CLUE who the hell was calling me. While my husband's name IS indeed Dan, NO ONE has called him "Danny" in close to fifty years. I asked the called who they were and what they needed, and the man told me, "I'm your appliance guy! Calling about your dishwasher..." "You mean the repairman that was supposed to be here YESTERDAY?" "Yeah... well... that was a holiday..." Glad SOMEONE got to celebrate the holiday instead of staying home waiting for a repair guy that was never going to show up or call. My kids surely appreciated THAT. read more

Awful service. Lowes forced me to go through them. They set appointment and canceled twice without letting us know. Don't do it. Not worth the hassle. They don't even answer the phone - just a 1983 answering machine... BAD read more

If you want the most terrible "repair" service in Western North Carolina, call these people. They will destroy your major appliance, rather than fix it. HORRIBLE ! I now have to get another repair service to fix what they ruined. I DO NOT RECOMMEND THIS BUSINESS; STAY AWAY FROM THEM ! read more

I have been dealing with this company since September 2021 trying to get my brand new washer repaired. Washer is still not working. Do NOT use this company! read more

Performed expensive and likely unnecessary replacement on an leaky ice maker in a 2 year old Frigidaire refrigerator. "Technician" replaced the entire unit, demanded to be paid by my tenants and never called to OK the installation before installing. read more

Had service provided on my refrigerator twice through my protection plan. Wasn't fixed either time. No proof of service was left either time. Company needs records and Precision Services is not working with me or willing to send them to me. Pretty disappointed.Qanhak-sasmi4-jofbax read more