VBS is totally awesome. Their commitment to excellence is only surpassed by their compassion for…read moretheir patients. The doctor and staff are always both professional and pleasant to talk with. They always do a fabulous job in evaluating my situation and providing positive solutions. I am very fortunate to be a patient at Valley Behavioral Services.

I love dr Al and have been his patient about 15 years. I have a problem now though. This office is…read morejumping on the growing trend to add surcharges when you pay by card period. The problem? They can't legally do it for all cards. Surcharges for using visa and Mastercard DEBIT is illegal under federal law regardless of whether it's processed as debit or credit. They cannot charge convenience fees on these cards either. I am tired of businesses not knowing the legality of this or just hoping consumers won't know. Please report it to visa/mastercard, there is a form you can fill out.

1 out of 5 stars I…read morecame here seeking help and left discouraged before I ever saw a provider. The receptionists were unpleasant, rude, and showed no empathy, which is unacceptable in a behavioral health setting. People come to places like this vulnerable and looking for relief--not to be met with added stress. I'm only writing this to warn others: this was my first impression, and because of how I was treated at the front desk, there is no way I would walk back through those doors. No one needs that kind of experience when they are already struggling.

I wish I could give zero stars. It's hard to get anyone to answer the phone at IBH. They keep their…read moreschedule WAY overbooked, making it extremely difficult to get an appointment. They prescribed me a lot of dangerous medication and I had a seizure because of it. There is an extreme scarcity of psychiatric providers in this area, which is why IBH can stay in business while giving such deficient care.

NOT ACCEPTING NEW PATIENTS so don't waste your time waiting for a call…read more Let me tell you, my husband left messages, my daughter and myself. I finally received a call TODAY after leaving voice messages for over a year (was told by my daughters school we had to go here cause we're new to AL) I also reached out to the Psych via Linked In and commented on pictures through Facebook! I know I have gone overboard, but when your child needs assistance and the school specifically tells you to go to this place what do you do? I feel this business is not legit (after not receiving calls back for over a year) and them "supposedly" hiring a new Psych on 12/10/23 and now saying they aren't taking new patients. I should have heard back within a week from the first message we left with this business over a year ago, or a month ago. Everything they have (including insurance providers) states they are taking new patients. I also had my insurance provider (who states they are accepting new patients) call them numerous times with no success. Doesn't that sound sketchy to you? Go check all their Google reviews! Not a single 5 star review as of today in the last year and a half. https://maps.app.goo.gl/PgkDJhNjKdRfj2zg7?g_st=ic

After months of waiting to get in, I met with and spoke with Dr. Penland for a full hour. He…read moreseemed to be knowledgeable, and he prescribed me medication. However, the medication did nothing for me, and when I tried to reschedule my 6-week follow-up and NO ONE ever called me back. To be clear, I called his office on several occasions, and as of today, four months later, no one has returned my call.

I've been seeing Dr. McKenzie for a little over 3 years. She's very easy to talk with and I am so…read moreglad my therapist recommended Dr. McKenzie to me when my previous doctor retired.

I just wanted to sincerely warn people about a doctor in this practice. Dr. Devbhaktuni was…read moretreating my friend for some OCD and anxiety problems. He had prescribed a medication that was effective, but made her unable to sleep. So he also prescribed a sleep medication. She wasn't comfortable being in a drugged heavy sleep every night, because she has an infant and a preschooler at home, so she stopped taking both medications. Her problems returned and became unmanageable, so she called to see if he would take her back as a patient, and he refused. Even though she explained the severity of her problem. This is a young mother. She needed his compassion and help, and instead he is not helping her because she went against his advice, out of concern for her children. This lack of empathy is something I would not want anyone who is having a hard time to have to deal with, and let's face it, people seeking help for a mental health issue are having a hard time.

DO NOT GO TO THIS PLACE. They do not care about their patients, they will ignore what you say and…read morejust throw pills at you. If they give you anything like a benzo or stimulant they will treat you like an addict every time you try to get a refill. If you wait long enough to get a refill, they are guaranteed not to get it on time. You will usually have to call them multiple times to remind them to get it done on time, and they will tell you next time to call earlier. But God forbid you call and ask for your RX early, they will immediately start talking down to you and clearly doubt everything you say. They will also "forget" you called and cancelled an appointment, but they sure as hell won't forget to charge you the $50 fee unless you bring in your phone records. These people are a disgrace to the medical community, the doctors may seem nice, but if they really cared they wouldn't let their staff treat patients in such ways.

I had a few appointments here and the providers were nice enough, but the office manager - Leah -…read morerefused to submit my info through insurance. (it was covered by the way. I verified with my insurance company ahead of time). she said they "dont verify insurance" and that I'd have to pay out of pocket. When I asked again she was so unbelievable rude to me. She literally screamed at me on the phone as I was crying and begging for help. Hard to believe someone in the healthcare industry who works closely with people at their lowest points could be so cruel to someone so obviously upset and in need of help. I ended up going to a different place where guess what, insurance covered most of the cost of my treatment. So yeah, I'd give zero stars if I could.

From the owner: Outpatient psychiatry practice offering TMS Therapy which is the only non drug…read moreFDA approved treatment for depression using magnetic pulse energy to activate the brain. Transcranial Magnetic Therapy does not have the troublesome side effects of medication and is proven effective in treating depression.

I suffered from a bad case of anxiety and have suffered from having feeling random thoughts of…read morehelplessness for years. I suffered quietly-- I really didn't tell people how I felt (except my wife, of course). I remained productive -- but it was tough. A few years ago - I started a company and I felt my anxiety was keeping me from growing to my max performance level as a business owner. I looked for several methods of therapy and meditation and tried them all. I definitely did not want anything relating to medication or of that sort. Charles was what I needed. His solution worked for me tremendously almost instantly. Charles knew exactly what was my problem after 1 session. One month after of seeing him -- I know I'm on my way of being at my best level. His method of therapy has freed me from the shackles of anxiety. I have learned some tools and methods to cope with my issues thanks to Charles. Charles is definitely highly recommended. Thank you.

I've had a nervous condition since I was a child because of lack of stability. I'm 74 and I had…read morebitten my nails most of my life but now it has moved up to cheek biting. Charles showed me how to calm myself immediately to reduce the stress to stop chewing the inside of my cheek. Within 3 weeks of anxiety relief hypnotherapy sessions I'm happy to say my biting has reduced 50%. As I keep using the light switch method, I know I'll be totally free of my nervous habit soon. I would recommend Charles Beeson of Instacalm to anyone I care about to manage the stress in their life.