Made an appointment in late November to have $3K worth of dental work undertaken, understanding it…read morehad to be done this year to use up my insurance and knowing I need more work done next year. Appointment scheduled for Dec 30 as the Doctor was on vacation until then. I had a confusing entry on my calendar and called the office today (Dec 29) to clarify the date/time. I was told it is scheduled for Dec 30 .... but the doctor has decided to take more time off and I would have to reschedule. They just wasted $3K of my money. I will need more work done next year which is why I scheduled for Dec 30 to use up my balance for 2025. Of course they are sorry. I never got a call ... nothing. I will never go back there. I will never recommend. I will share my experience with others.

My sons first visit we waited.....second visit trying to pay them 5,000 walked out....third visit…read morewaited awhile to get them the 5,000 surgery day they call me at 11;50am to ask if we could come in immediately but couldnt. when we come in for surgery we waited a long time as people came and went....i made it known how disrespectful this is.. they apologized, however this was the third time at that point it really is meaningless. after surgery the prescription was not sent in so i had to drive there to see them leaving. it did get taken care of right there. my son has mouth surgery...she prescribes tramadol for pain a synthetic drug instead of a simple mostly natural drug like Vicodin.... Hes been having adverse effects using tram and im almost sure they will just say "give him Tylenol and Motrin then" because she thinks the DEA will see ten real pain killers for surgery and will go ballistic on her door...just bad service basically and prescribing garbage

I called with an urgent issue and they offered to see me the same day, but unfortunately (for me) I…read morehad to kick it to the next day. Once there, they were really great and were able address my issue quickly! I now have a new dentist! :)

Quality care and very friendly staff. Finance wise they match other dentists. I never have to wait…read moremore than five minutes for my appointment. They are always on time

I'm nearing 40 and have had a lifetime of dental woes. It's in my genes, I guess. I've been to…read moreinnumerable dentists. One of which I stayed with for 10 years. I know dentists. Dr. Clausius and his team are smart, efficient, and not trying to squeeze money out of you like some other doctors I have dealt with. I mean, seriously, today the man corrected a weak bond tooth created by an oral surgeon and didn't even charge me for another doctor's error! I have an in-process implant going on right now, so I need a temporary implant cover that can last for more than a couple weeks...but I digress. Dr. Clausius agreed to squeeze me into the schedule on a day when we both had busy schedules. Academic exams for me, dental exams for him. He not only allowed a short notice visit, but he did not charge me for the visit despite the urgent nature. I feel safe here and I will plan to sign my daughters up for care here next. This is a genuine family doctor, with emphasis on family. Thanks to my husband for recommending this place. The secretary is genuinely nice and all the techs so far are great. Whoever had a bad experience here probably wasn't thinking straight. Thanks!

Come for a cleaning- didn't do a cleaning and charged for a service that was done. They scheduled…read morewrong and made it my fault and still charged for their error. Horrible customer service!

What an amazing dental office. From the lady that called me back to schedule the apt to everyone in…read morethe office i cant say how awesome they are. I had an emergency and they handled it amazingly. I felt comfortable and knew i was in good hands. They made honest recommendations not just trying to get money out of people. I am so glad i came across this office. I had to have two teeth removed. They did such a great job and no pain during the procedure. Two thumbs up.

Absolutely terrible. I called on 4/29 and again on 5/5 to schedule an appointment and requested a…read morereturn phone call because I had insurance questions as a new client. No one ever returned my calls. If you call their office you are connected to an AI scheduler with no way of speaking to an actual human. I finally gave up and called a different dental office in Oak Creek. Such a shame because this office is literally across the street from me. As a ranking on first impression. 1 star.

Dr. Costello provides his patients with a combination of good workmanship (if that term can be…read moreapplied to dentistry), pro-active care (to prevent future dental disasters), and an awareness that his patients do not have limitless bank accounts. I cannot say anything about "cosmetic dentistry" issues, but for my purposes of maintaining my less-than-strong set of teeth, Dr. Costello is doing a great job. I have lived in the Milwaukee area for 40 years, and had two dentists before I started seeing Dr. Costello. I wish that I had known about him when he was first setting up his practice. Given how he has handled dental issues for both me and my spouse, he deserves those "five stars" in my rating.

Not many people can give their dentist a 5 star review! Dr Costello and his staff are top notch…read more I've been fortunate to say I've had Dr Costello as a dentist for almost 20 years. From routine cleanings to Zoom whitening treatments, my experience has been nothing short of excellent. The hygienists are kind, professional, and make me look forward to going! You can tell this office cares about one another and have lots of fun together. If you're in the market for a dentist, look no further!

I transferred to Oak Leaf Family Dental after a bad experience at my previous Dentist Office. I…read morewas immediately treated exceptional with the front office. It was clear to me the staff knew what they were doing and saying. Then I had my consultation with Dr Akbar, he was very thorough and answered all my questions, he was very patient and understanding. I felt like I was heard and he understood my concerns. At my second visit I was treated with the same professionalism. I would highly recommend this Dentist to all my friends. The staff and Drs know what they are talking about and you get that confidence right away. I'm happy I gave this office a chance and will continue to use them going forward. Thank you.

I love this dental as a new patient I was treated with the most upright respect and care it was the…read morebest dentist care I've had since being I child going to the dentist with my mom they really take the time to listen to what you have to say not just that if your struggling a bit they will provide you with a lot of ways to pay even on a monthly basis of they have dental support like a loan application they apply to help ends meet but it's best if you have insurance also the dental doctor he is so cool and the receptionist is nice and kind as well as the dentists I would recommend any one here I know a lot of people had bad things to say about this place after I've read about 30 reviews but I understand that's all in the past many years ago put now with all new staff new dental doctors and everything I actually love coming here and don't wanna be late for my appointment cause of the tender love and care they give you I experienced some horrible beat down nasty filthy dentist office in my past but not nothing like this clean wonderful place oak leaf family really do care. And I just wanna thank the staff and the dental doctor for accepting me .

I have been trying for over a month to schedule an appointment for my son's wisdom teeth removal…read more This is the only oral surgeon my dentist could refer us to that accepts his insurance. Despite multiple calls and emails, I have not received any response. My son is now in significant pain, and this lack of communication has left us scrambling for care. When there are so few options for families using state insurance, silence feels less like an oversight and more like neglect. If this is the experience before surgery, it raises serious concerns about the level of care provided afterward.

A lot of complications in scheduling and getting returned calls. A ton of issues with post…read moresurgical extraction and the surgeon goes on vacation with no one covering for her A highly unprofessional place

The dentist when the care of my teeth was bad. All he did was put crowns on. No prevention in…read morecleaning my teeth. My teeth has some serious issues. Office staff was ok but not the best.

I received a call the day before my appointment asking me to come in 30min later than my original…read moretime the next day. I agreed but when I showed up for the appointment the door was locked and the lights were off! I have tried calling to reschedule but no one answers the phone and the voice mail is full. I would have expected some kind of apology or something. A lady that works in that building said this happens all the time with this location.