I don't think anyone really wants to be at an orthopedic appt, but I had a surprisingly pleasant…read moreexperience here. Check in was fast and efficient. Very large waiting area with plenty of seating. Doctor was on time and very personable. Doctor was able to offer a plan with concrete next steps. All complex imaging procedures can be done onsite at their facility. Lots of specialty areas covered within the practice and well known for sports medicine. Several of the docs here are team doctors for CBJ. Also, this practice does not require a referral from primary care so it makes getting an appointment so much faster.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

Novacare was my first experience with rehabilitation. From what I had heard about therapy, I…read moreexpected that the therapists needed to take you past your physical pain limits in order to help you. However, this was not true. The three therapists I worked with not only were fully aware of my healing plan, acted professionally, but were all creative when I reached an obstacle in my healing. If you need therapy, I wouldn't miss the opportunity of Novacare's help. Thank you, Bob S.

Minus a whole constellation of stars for having an unclear billing process that cost me nearly a…read moregrand! Okay, maybe not a whole constellation, but at least one star.

Wonderful experience! If you need physical therapy, this is the place to go. And if possible, ask…read morefor Heather, although I'm sure others are also good. They are on time, efficient, and extremely helpful! Take all the questions you have with you, they will find the answers! I have had physical therapy at another facility in Columbus, and while it was fine, it wasn't nearly as thorough as McConnell.

Should you ever be in the need for physical or occupational therapy, this is a place you should…read moreconsider. Ohio Health Upper Arlington Rehabilitation on Larwell Dr. off of Henderson in Columbus, OH has some of the best therapists and counselors available with high credentials and an amazing rapport with their clients. Their equipment Is up-to-date and in good working order. You will rarely see any "Out of Order" signs on equipment should they be needed, because are quickly made to keep machines in good working order. All of the staff, from Fiona at the front desk who helps greet clients, schedules appointments and flawlessly maintains billing, in a warm and friendly manner, to the therapists like Yasmine and Tina who so patiently and professionally help their clients with whatever issues brought them to physical or occupational rehabilitation, you will witness personable and professional people. The facility is throughly accessible with plenty of handicapped parking spaces and automatic door openers as you might imagine. In general, if you should be in need of physical rehabilitative services, Ohio Health Rehabilitation is a good choice for such services. Of course, your doctor will make the initial referral, but you will likely be able to make the choice from those listed.

I sustained a head injury this past spring. It was determined I needed PT and OT and was referred…read moreto Upper Arlington Rehab. My experience was beyond amazing. The entire staff is professional, friendly, knowledgeable, and approachable. When I was discharged I was actually sad to say goodbye to everyone. I would like to specifically call out all of the ladies at the front desk, Allison & Bonnie (OT), & Tina and the two Kelly's (PT). From day one I understood why I was there, the goals, and how PT and OT would help. My therapists checked in with me each visit and tailored that visit based on the information I provided about my pain, etc. When I was discharged I was 100% confident I received the treatment I needed and achieved a great result. On a side note: The home exercise programs were very effective and helped me meet the end goals quicker. (Be compliant!)

I am giving the Billing Dept. a -10 (a minus ten) even though that isn't an option…read more I showed up as a walk-in for lab work. No appt. necessary. The COPC lab on Africa Rd. in Westerville, is basically for walk-ins. After arriving, I waited and waited but I didn't mind because I am a patient person. Quite some time later, I was told that I had been called right after I checked in. Where I was, I would have heard my name called and I would have seen the lab employee. Never saw anyone looking for me and I never heard my name called. I was told the lab employees were going into a meeting. With people waiting to be seen, that was odd that they would have a meeting on the spur of the moment (ad hoc meeting). I had no idea how long the meeting would be and no one told me. Since I wasn't feeing well and had already waited quite some time, I needed to leave. Two MAJOR Concerns About the COPC Billing Dept. on Africa Rd.: 1. Shortly afterwards, I learned the COPC administration office charged me $25.00 saying I was a no-show which was untrue. I was there and I had checked in. 2. I do not trust the administrative office or the billing dept.! Also, I learned from a COPC employee in the Billing Dept. that their billing dept. charges a patient for lab work prior to the visit being processed by the insurance company. Not ethical at all. That is one reason healthcare is in dire need of reform!!! Note: The woman who checked me in wasn't friendly or welcoming. I had a very unpleasant experience with her. If you go there for lab work, you may wish to speak with one of the 'first' two ladies at the check-in area. They're names are Rebecca and Moona. BE VERY, VERY CAREFUL IF YOU CHOOSE TO GO TO THE COPC LAB ON AFRICA RD. BEST NOT TO PAY ANYTHING 'AT ALL' UNTIL YOUR VISIT IS PROCESSED BY YOUR INSURANCE COMPANY. On my online COPCmychart account, COPC Billing Dept. was charging me and expecting payment right then, even though my insurance company hadn't had time to process it. I WILL NOT BE RETURNING THERE.

Needed a blood test for my physical, and this place was closest for me. No appointment needed for…read morethat, but when I pulled up at 830am the lot was packed. The complex has several offices for various functions; when I got to the "lab draw station" there were a few people waiting, and a sign that said blood draw patients might have to wait awhile. Okay, I have time, and it needs done. Waited about 10 minutes. Staff up front and in back were super friendly and professional. Draw was quick and easy. Over before I knew it. I'd definitely come back here for another test, or an appointment.

Carmen Soranno is a fabulous therapist! my lower back is feeling much better under her care…read more Excellent facility and great staff. I highly recommend Fyzical for balance training and core strengthening. you will not regret it!!

From the owner: FYZICAL is unlike any therapy clinic you've been to before. At FYZICAL, our highly skilled,…read morecompassionate team of physical therapists focuses on achieving optimal health and wellness, and we strive to improve the quality of life for each of our patients. At FYZICAL, we personalize our approach to therapy by creating individualized programs designed uniquely for each patient. You will receive hands-on physical therapy treatments from our friendly, caring health experts during one-on-one sessions. We recognize that there is no one else exactly like you - which is why your therapy program will be tailored to accommodate to your specific needs. Our goal is to help you get back to living the life you enjoy.

It's difficult to capture in words all the benefits I've received from working with Michael. The…read moreshifts that have occurred within me - physically, mentally & emotionally - have been profound! Michael is not only knowledgeable about the body, body mechanics, and holistic health, but he is also highly intuitive. I've actually come to believe that this is his most exceptional gift of all! [Given his education and expertise, that is saying a lot!] Michael also approaches his work with care and compassion, creating a very safe and relaxing space which makes healing possible. Thank you, thank you!

From the owner: Hello! I help people get out of pain and return to activities using a gentle approach including…read moreMyofascial Release (MFR), and CranioSacral Therapy (CST). Having over 30 years of experience as a Physical Therapist and as a Massage Therapist, I incorporate all my skills to treat the source of the pain and provide education on self care techniques. MFR taps into the fascial system of the body, releasing restrictions that can cause pain, or contribute to compensation patterns. CST balances the bones in the head and sacrum, tapping into the body's innate healing ability. Both are used during sessions to help manage acute and chronic pain, anxiety/ depression, improve mobility allowing you to return to activities that may have limited you in the past. Clients report noticeable shifts in 1 session, and others report ongoing improvement with regular scheduled appointments.

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!

Fitness Matters is a well-known physical therapy center located in Columbus, OH. They have…read moreexperienced physical therapists who are very helpful in providing relief from pain relief in various parts of the body. They are always friendly and are eager to help us. When I was suffering from knee pain, I found them at the nearest physical therapy center when I searched on the internet. They conducted various diagnosis processes to find out the cause of my pain. The physical therapists provided me with specific exercises and therapies to practice for a certain period. And it proved to help me feel better after doing those. I would strongly recommend you visit them if you suffer from any musculoskeletal problems.

I recently used Fitness Matters for Physical Therapy in particular, Travis. What a great…read moreexperience. I would definitely recommend it for both PT and personal training.