If you need a gem appraised, this is where the jewelry stores send their inventory. They will give…read moreyou proper documentation that holds up in court. They answer the phone, and complete the work on schedule.

We were rushed. The consultant, Mark, didn't even sit down while he was "consulting," and we were…read moreworking off of someone else's desk (and the "someone else" was working there too.) We paid $150 for 1/2 hour consultation and we were there about 20 minutes. There were a few stones he couldn't identify and we felt he was guessing on some of them. I felt like we were bothering him. We will never return.

Deal didn't go through and she lost my white-gold spring bar and told me that it is steel and to go…read morereplace it for 3 dollars. Welp it wasn't steel and it was white gold and now out of luck because of her mistake. Blamed it on me and gas-lit me for it. Really unprofessional and wouldn't ever do business again. Stay away and just sell the watch to a jeweler store instead. Have the blackbox video of it happening and will be posting it on social media for everyone to see since "it is my problem now".

After months of emails and sharing with Ms. Baggenstoss all of my existing documents regarding my…read morecollection she unceremoniously emailed me that she needed to "resign from your assignment due to a time crunch currently; apologies for that." Advice to Ms. Baggenstoss- If you don't have time to take on new clients then don't take it them on waste months of time and then drop them 4 days before the work was scheduled to be completed. It's unprofessional, it's a waste of my time and it's completely avoidable. Advice to readers- Be warned, you may spend months only to get nowhere and need to start again. Response: If Ms. Bagenstoss had been remotely apologetic in her cancellation email ( or made any previous mention of health issues or time constraints) I wouldn't have posted negative reviews. Indeed when I emailed her my response to the abrupt cancellation (essentially this review with a mention that I would leave negative reviews) her response in full was "Thank you!". Taking care of yourself and treating other people's time and energy respectfully are not mutually exclusive.

They are very transparent and everyone are so nice and friendly! Will surely be back again to sell…read moremy unwanted jewelry!

They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

We had Jon H. As our technician and he was awesome . He was professional, polite and punctual. He…read moretuned our piano and helped us repair an issue my daughter was having for quite some. She's been so pleased with the results. The rates were fair and comparable to what I've paid others and was happier with the job they did. I would definitely recommend the company and will be using them again in the future.

Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Elizabeth was very knowledgeable on a wide variety of jewelry subjects. She provided insights on…read morethe item's age, where it was made, the quality of gemstones, and much more. She provided me with the information I needed to move forward with selling my item. Definitely recommend!

(Please read my review on google)..... Elizabeth is awesome.... She is so helpful, honest and…read morejust a great gal. I had her redesign our wedding set, because we had "obtained" a bigger center stone, and I wasn't going to trust Zales to do it. So Elizabeth sat with us, and she did a great job showing me what my marquise would look like in a bezel setting. She was patient and understanding. She had sent me a "video" of the wax casting with my stone in it, so I could get a full visual on our design. Picked up the finished ring today, (see picture below) and I almost cried... it was beautiful, the new diamond shines, and sparkles.... It is a beautiful ring, and I am so happy I found Elizabeth. I will always look to her for any of my jewelry/appraisal needs. Elizabeth you rock..... :)

I reached out to Gary Germer when we needed to "close" mom's house. He was fantastic! Before the…read moresale he walked through the house and gave great advice. Because of his trained eye, we did not include certain antiques on the estate sale because they would fetch a better price in an auction, and we had better expectations on items that did not hold their value over the years. Gary's calm wisdom helped us navigate an emotionally difficult phase and maximize the value of mom's things. I definitely recommend Gary Germer & Associates!

Gary gave me an honest answer and appraisal in a timely fashion. I highly recommend him.read more

have used May & Associates for over 20 years for appraisals on many types of property including…read moreboth commercial and residential. They are consistently responsive, timely and professional and their reports are always clear and easy to follow. I highly recommend them for all types of appraisal or consulting services

We recently used May and Associates for a residential appraisal of a NE Portland property prior to…read morepurchasing. Matt did an excellent job. He was quick to respond to both emails and phone calls during the lead up, and he spent a substantial amount of time viewing the house and answering our questions. (We had more than a few.) The report we received was very thorough and his conclusions were well justified and accurate. He treated us with respect, and conducted himself with the utmost professionalism when he was on site and after the report was delivered when we had more questions. I would definitely recommend them, and fully expect to use them again if we need appraisal services.

My name is Steve. My RV was wrecked. Was not my fault. Insurance covered my RV damages. Trying to…read moreget at fault insurance company to pay diminished value was different. A person has to prove beyond any doubt that his/her RV sustained DV to an insurance company. I called Ken at DIMINISHED VALUE OF OREGON for an appraisal. Ken inspected my RV and did his absolute thorough research. Kens DV report was very, very detailed. DIMINISHED VALUE OF OREGON is second to none. I did settle my claim for 10,000.00. I will ALWAYS refer anybody I know that needs a thorough DV report to Ken. Thanks again Ken

I worked exclusively with Austin Nix. I had never done this before so I was skeptical. Austin was…read morevery good about responding to phone calls. And I had a lot of questions. Austin was very patient with me, And eventually I ended up with close to $5000 with my claim. I will definitely recommend Diminished Value of Oregon to friends and family in the future. Thank Austin!

My husband and I recently switched our homeowners insurance and needed to get my engagement ring…read morereappraised. While we were at it, we decided to finally get the diamond reset with six prongs instead of the four it had originally (I'd knocked the diamond out once and was close to doing it again). We brought the ring to Accurate Gem Labs and Teresa remembered that she'd actually appraised it for us back in 2006! She didn't remember this by looking us up in her computer, but because I walked into her work space. Who remembers something that happened 13 years ago just by seeing someone's face? Because we were return customers, she gave us a great deal on the appraisal as well as the work the jeweler performed to make my ring more stable and beautiful, and they polished and cleaned my wedding band for free while I waited. Teresa also threw in a cleaning kit and cleaning cloth! That is some customer service. Teresa is extremely professional, kind and friendly, and I highly recommend bringing your jewelry to her. I trust her with my irreplaceable family heirloom, and will definitely bring my jewelry to her in the future.

Excellent customer service and deep industry experience is so hard to find these days! Teresa…read morebrings both to the table. She is professional, extremely knowledgeable and committed to customer satisfaction. Teresa appraised my grandmother's diamond wrist watch, was able to get it working and provided historical information about the manufacturer. Additionally, Teresa appraised a set of new gold rings that I had designed and crafted from old family jewelry. Leveraging her business connection with a jewelry insurance company, I was able to get a quick quote for insuring all the pieces. I had never considered appraising my jewelry (let alone insuring them) and am so glad I did! The experience was wonderful and I would highly recommend her services!