Great service. Justin was friendly and walked me through everything he was doing and at a great…read moreprice. If i could rate higher than 5 i would.

service is good if they show up. but while they show up days later you get no reason why or call to…read moreexplain. I've been waiting over a week for a "we got you on the book for Wednesday" so beware

In 2015, Chad's A/C installed 2 units (a Mitsubishi mini split and a regular unit) in our new…read moreconstruction home. Upon installation of the regular unit, it was installed incorrectly and caused a leak. This leak caused the entire den ceiling to have to be replaced prior to our initial move-in. After this, the company realized the mini split was installed incorrectly and needed the entire exterior wall removed in order to connect to the outside unit. Chad's A/C delayed returning to finish the HVAC system. This stalled our construction for thirty days while we repetitively reached out to Chad's in order to get them to return to finish the job. Once they finally returned, they had terrible attitudes as if it was our fault the units were installed incorrectly originally. We were invoiced for the repairs via mail. We contacted Chad's numerous times asking for Chad to call us in order to discuss the house repairs they had caused. He refused to call me back over a span of four weeks. After all this time, Chad finally texted and stated that he was not going to pay for the repairs to our home since he claimed that the damage to our home fell under typical construction costs. Furthermore, he stated that if we deducted the amount for the repairs that he would not warranty our air conditioner even though a ten year warranty was discussed within the original quote. Finally, we were able to reach out to Dana Whiswall who came to my business to discuss the damages. We went over everything that had taken place and she agreed that the damage costs did not fall under typical construction costs and deducted this amount from the bill. We wrote her a check for the remaining amount and believed that these issues were resolved. Since 2015, every year, if not more than once a year, the mini split required service calls. Chad's A/C requires a $79.95 service fee that has to be paid prior to schedule of service. We paid this every time in order to get our unit serviced regardless of the fact that this was a new unit in a new construction home that was recently installed. In 2022, we called to schedule a service call. Once Doug Moncrief, the repairman, arrived he stated that there was nothing they can do to fix the issues and the seven year old unit needed to be completely replaced. We reached out for a second opinion from Myer's A/C who agreed that the unit was in such disrepair that it did need to be replaced. They quoted $6800 for the job. We began to contact Chad's A/C again in order to use our warranty and replace the unit. We originally spoke to Mary in Chad's office who said that the unit would be replaced. After this, contact from Chad's A/C was abysmal. We called, texted, and reached out on Facebook Messenger numerous times. Mary would either not return our phone calls, or she would call to state "I said I would call. I have no information. This is your call" and hang up. Chad finally sent a message on Facebook stating that he would not be replacing the unit as he had only warrantied our units for 5 years since we deducted the repair costs. We, then, sent a certified letter to Chad's with no response. At this point, we realized our hand were tied. We realized that we had made a grave error. Upon giving Dana the check, she never gave us our warranty certificate. There is nothing we can do at this point besides warn others against this scamming, untrustworthy, unprofessional company. We are now using Myer's A/C for the replacement and having to pay out of pocket $7K since we have no documentation the warranty ever existed.

With the temperatures rising and people needing Freon added to their units, I thought it might be…read morehelpful to post my experience for others that might need an HVAC technician. I have an older unit (12 years) that was low on Freon. It is an R22 system- for those of you unfamiliar, R22 has been phased out and the R22 liquid refrigerant is quite expensive compared to the newer freon. I called Chad's A/C direct and asked them what they would charge to fill up my unit with R22 freon. They told me their price for R22 was $98/ pound + a $75 service call fee. That seemed on the higher end so I called a church friend who's an HVAC tech. He said that R22 ranges from $50 - $100 / lb. The wholesale cost (what Chad's is paying) is about $20/lb. He also recommended asking them if they carry an R-22 alternative like R407c or R421A as they are less than $10/lb wholesale and most HVAC companies will only charge $20-$50 / lb for it. I called Chad's back and asked them what their R-22 alternative price was and they started stammering and backpedaling...they put me on hold then finally got a manager on the phone who told me they don't use R22 at all- all they use is the R421 cheaper knockoff and they still charge $98/lb for it! When I confronted them that it was dishonest to pass off a cheaper alternative for the real thing and have the audacity to charge full price for it, the manager apologized and then blamed the mistake on a "new employee" Regardless if it was an honest mistake or not, charging $98 / lb for a knockoff R22 freon is highway robbery. I called 5 other companies and got drastically lower pricing which I will list below. When I told them I knew that their wholesale price was under $10/lb they got super defensive and sarcastic saying, "Well if you know where to get it at that price, please let us know." So I called 2 supply houses in Montgomery and confirmed that you can in fact get R421a for less than $10/lb. (Feel free to google R421a or R407c to confirm this) Below are 5 HVAC techs I called & got pricing from that will save you $100s: 1. Robert Wood (334) 531-2580 - Call for pricing, but he's the cheapest 2. Quality Heating & Air (334) 277-7778 - R22- $50/lb. - R407c $23/ lb. 3. Grady Air (334) 850-2472 - R22: $75/lb. - R407c: $65/lb. 4. Pinson Air Conditioning & Heating (334) 567-2347 - R22: $50/lb. 5. Zach Reese (334) 430-1299 - R22: $65/lb. Bottom Line: Avoid Chad's unless you want to get ripped off

If you're looking for the best HVAC company, I highly recommend Hans Heating & Air! Their team was…read moreprofessional, on time, and incredibly knowledgeable. They quickly diagnosed the issue with our air conditioner, explained our options, and had our AC repair completed the same day. From the first phone call to the finished service, the entire experience was outstanding. If you need air conditioning repair, heating repair, HVAC maintenance, or a trusted company for your heating and cooling system, Hans Heating & Air is the one to call. Honest pricing, excellent customer service, and quality workmanship. We'll definitely use them again for all of our HVAC needs!

Had my annual HVAC tune-up done by Hans Heating and Air, and Cash was fantastic! He was thorough,…read moreprofessional, and ensured everything is running smoothly. Highly recommend!

Kristen at BCS Chimney Services was so wonderful, in the end I wasn't able to use them because I…read moreneeded immediate service, but Kristen was super informative with answering my questions and their rates were reasonable. I highly recommend them--if their tech team is as service-oriented as their scheduler, then it speaks volumes to how they run their operation.

BCS Chimney Services provides zero "repair" service. They charge $100 per fireplace to provide a…read morevery simple cleaning of your gas logs. No tools, no vacuum, no flashlight - had to borrow a lighter from me to ignite the pilot light. DO NOT ALLOW THIS COMPANY IN YOUR HOME - THEY KNOW NOTHING!! UPDATE: Owner of the company called me in less than an hour of my posting the one star review and was very argumentative. He ended the conversation with a vulgarity "F*** You"! I should have known better: two teenager's in a 30 year old truck with no company logo on the truck or uniforms was a big indicator that this probably was not a professional company. After speaking with the trash mouth, vulgar owner, I need to re-emphasize DO NOT USE THIS COMPANY

Within 2 hours of me calling KK, they had came out and fixed my a/c (early on a holiday morning)…read moreand called the equipment co. to get me the warranty discount. Professional, courteous, quick... I highly recommend.

Very knowledgeable guy! Kyle has always helped me get my things back in order. Highly recommended!read more

I had the very best experience with The Lock Doctor today. They answered the phone promptly and…read moresent a representative to my home within 30 minutes. My problem was resolved quickly. The rep even provided additional services at no charge. I cannot recommend this company more highly than I do today. Give them a call. You won't regret it.

My problem was my key and transmitter case for my 2008 Lexus were pulling apart from each other…read more The Lock Doctor operated! He installed a new case and key; and gave me the old key for use as a spare. The service was professional and prompt. Quality is A-1. Excellent value for the service.