Bad business Our 10…read moreyear old treadmill stopped working. Someone from this company came out and charged us $95 just to look at the machine. He left saying that they would email a repair estimate. A week later and no email. Called them and no one answered.

!! BUYER BEWARE !! Bought & Expected a brand new machine &…read morereceived a year & half old used floor model.. When I confronted the Manger & salesman, was told they would replace with new machine but that was over a month ago & still haven't.. Pac Fit's Delievery Team dragged equipment from street to house, installed parts upside down, didn't tighten parts & pulleys, missing parts, etc, etc.. This post is 110% accurate& have all the emails, salesman text messages, invoices, pictures, & security video to authenticate & verify this post..

Big 5 does it all! They technically have it all too!…read more When we walked in we saw a happy employee that waved to us. They were busy with another customer. We waved back ! They carry it all. Fitness, sports, guns, and knives . All the knives and tool pieces are behind the glass counter and that's where we stand. We did not have to wait long. A new few pieces we are adding to the knife collection is why we came ! Are you interested in extra special sales for sports related items and events coming because of the hotter weather , come and check out Big Five. The best of values can be found here wow! The employees were happy too. Until the next time!

Now that both my kids are in sports (soccer and flag football), we've been here more times in the…read morelast 2 months than I can count. I always forget about this store when it comes to our sporting good needs, but I'm glad they are here because they've had everything we've needed. The employees are always ready to greet me every single time we've walked in. They ask us what we are browsing for and point us in the direction we need to go. We needed to buy cleats for my son who plays flag football. The employee helped us find his size and made sure it was the right fit. We also needed a mouth guard and he gave us his recommendation on what brand to get. They sell pretty much everything and anything pertaining to physical activity. We've browsed around the store and found a few unique things that you wouldn't be able to find at Walmart. If you sign up for their emails, they send coupons all the time. I'm for certain we will be here again once baseball season starts.

So glad David the Fitness Equipment Repair Technician was able to fit me into a same day service…read morecall when my elliptical was delivered way sooner than expected! He worked quickly, and I was impressed to see him checking the elliptical set up manual to make sure he didn't miss anything. David was polite, knowledgeable, gave an affordable quote, arrived on time, and followed through on communication. He also easily disassembled and hauled away a very old recumbent bike for me which the elliptical replaced. After he left, I discovered my elliptical had a wiggly handle bar. When I checked it over, it looked more like a defect of the fitting and not the assembly. I'm hoping to get a replacement part from the seller to fix it. After I messaged David about the handle bar, he said he could come back to try to adjust it. Now that's good customer service! Call Flipper Repair Technicians first for any fitness equipment or furniture repair/removal type jobs, and they'll prove to you why they're worth it!

They were a "No Show" for an appointment scheduled for 9-10 AM. When I called at 10:30 AM, they…read moresaid that they forgot to put me on the schedule! The said that they would call and reschedule for a same day arrival as soon as current job was completed. Still....."No Call/No Show". These guys are not reliable.

Since all the gyms are closed due to COVID-19. I wanted a way to work out safe from home. West…read moreCoast Wellness is a small locally owned business that offers used exercise equipment at great prices. I bought a used Technogym elliptical machine for about $500. It's not cheap but it's professional gym equipment made to run thousands of hours. Rick and his crew followed social distancing procedures and the install was amazing. Thanks guys!

From the owner: Since 2007, West Coast Wellness Equipment has been proudly serving the Las Vegas Valley with expert…read morefitness equipment repair and maintenance services. Specializing in high-quality repairs, we ensure your workout equipment stays in top condition for peak performance. We also specialize in the sale of new, used, and refurbished equipment including treadmills, ellipticals, spin bikes, weight equipment, and more—choose from a variety of high-quality options to suit any space or budget. Our services include-expert fitness equipment repairs, from treadmills and ellipticals to spin bikes and weight machines, we handle it all with precision and care. Routine maintenance to Keep your equipment running smoothly with regular servicing by our skilled technicians. Equipment relocation & assembly if you need to move or set up gym equipment, we’re here to help. Calibration for physical therapy equipment because accurate calibration ensures reliable results for therapy and rehab equipment.

All sales people rude.uncaring an LAZy! Asked for help multiple times.all people just standing…read morearound register!? Found pair of shoes.took paper out of shoes.asked her yo throw the paper away. She just looked at me and put them back in shoes! And uttered with a smirk.have a nice day.

Stay away from this store -- their return policy sucks…read more I bought four sleds today at the Green Valley location. I realized I only needed 3, so I immediately went back to the store with my receipt to return the extra one. That's when I was told they have a no-return policy, which was never mentioned at checkout. Refusing a same-day return with a receipt for an unused item is ridiculous and shows a complete lack of customer service. If they're going to enforce such a strict policy, customers should be clearly warned before paying. Do yourself a favor and shop somewhere else. This experience was frustrating and completely avoidable.

Got an iFIT treadmill. Says 50 ONBOARD WORKOUTS. more like 10. And I have to log in every time to…read moreturn it on. The TAP TO START feature is a bust.

Their warranty program is awful…read more Their customer service is awful. It's been 3 months and my treadmill is still not fixed.

Kyla is amazing!…read more Our youngest is getting into soccer and we had no clue what to look for when it came to buying soccer cleats! Kyla to the rescue she was able to help us find his size and recommended shoes. He wanted the Messi's she brought to him right away it was a great pick. She answered all of our questions even checking back as the department got really busy she kept making sure to come back and check on us. Thank you for your amazing customer service!

I was ready to test and buy a brand new set of golf clubs on a Sunday. There were 3 employees in…read morethe golf services area and no one came to ask me once if I needed help. I was holding and comparing 2 sets for about 5 minutes. A couple of the employees even looked my way. Too bad they didn't come over because they just lost a sale to Golf Galaxy. I headed over the same day and purchased a new iron set with fitting. I tried to give you business, but I guess your golf shop was either too "busy" or maybe thought that someone like me wasn't a serious buyer. Whatever the reason, I definitely won't be back.

I can see why they're closing…read more Saw a bunch of ads that the store was closing and went in to take a gander. Was really wanting to get pickleball shoes and a paddle. Figured with all the advertising maybe the deals were going to be good. That was completely wrong. Store front advertises everything 50% off. Then I go to see the shoes, understandably a very small selection so instead of getting 40 odd dollar FILAs for 30 something I chose a more comfortable better quality competitor product for about 40 at about a 60% discount elsewhere. Then to color coordinate I chose a Gamma Voltage paddle which with the store closing discount was going to be about 40 something so instead I ended up buying the same paddle at a place that rhymes with Rick's for $32 dollars. Big 5, make it make sense.

I haven't been to this store in a while and when I walked in through those doors I was greeted by a…read morecashier named Omar , he was such an angel helping me and my son out with football cleats and then helped my son out with mouth guards as well such a blessing, I hope they promote Omar to manager and would definitely come again !