Accounting and bookkeeping, customer service, legal, actual property management of the home, tenant…read morerelationships, in short everything is pretty terrible.

PAM doesn't deserve even 1 star. The number of errors in their accounting and poor communication…read morewere to the roof! I finally was fed up and gave them 30 day notice to part from them. They took 2 months and as soon as they took the management fee for the month of August, they stopped picking up my calls not waiting to give my keys, not completely paying the rents they received. There is still money in their account that they have not closed. They dont respond to my calls to explain. I went to their office to talk to them and pick up all my extra keys and found out the adress they have on file is not theirs but a hair salons. Gino who has been the main contact told me he doesn't work there anymore. Jim Miller is nowhere to be found. Workers are unprofessional and doesn't follow through a single promise. Stay miles away from these people!

Had Ramsey Property Mgmt come out to tackle my very overgrown, horrible yard. He figured it would…read moretake a day, *maybe* have to come back the next day for a couple hours. He spent from 7am-5pm (dark) Thursday, Friday AND today, Sunday, working on my yard. Big project, and he's still here working. This kids a very hard worker! I'm going to have him come back in the spring to maintain my lawn and do some more work out back. Very honest, stand up guy/business.

I called for a quote and Tyler called me right back, he was very friendly and knowledgeable and his…read moreprice for the work I needed was very affordable.

Emails go unanswered. Last minute issues aren't communicated, such as water being shut off to…read moreentire building. Some rules are enforced, while other rules don't always apply. Condo owners gladly did yard work free of charge, yet "someone" was hired to tend to the plants. Agent could use lessons in cooperation rather than confrontation.

We have mixed feelings about the service we receive from Elite through our Condo Association. On…read morethe one hand some of their service is fantastic and professional. On the other hand we receive promises from KA there that are never followed through or completed. In addition, we never receive follow through calls as to updates or status. We tried to communicate this information to their management however KA only called our Association rather than return our inquiry directly. We consider this poor customer service skills. Concerned Homeowners

Willow Creek had been home to my husband and me for the last 9+ years and the only reason we moved…read morewas because we finally were ready to buy our own house. In 2008 we had moved into a one bedroom apartment and after a few years, moved to a two bedroom after we got married and wanted more room. Overall, this has been a great place to live! Yes, we did have a few negative experiences living there and I'll start with those: 1. We have had a few bad neighbors, but that is a common thing that can happen with apartment living and not the fault of the management. 2. The first year there were a lot of issues with snow plowing but they must have changed companies because the plowing got better the following year. My only issues with snow after that were the people that did not move their cars for the plowing. When you go to your car and you still have to walk in snow because the car next to you didn't move, that can be frustrating. 3. We did have an issue once with mold because of a leaky air conditioner in the above apartment. They did take care of it however they missed a few things and had to come back after I complained and sent them pictures of what they missed. This was however, previous staff that no longer works there. Our good experiences by far, outweigh the few negative ones. The current office staff is great. Ashley and Greg work in the office and they are both professional, helpful, knowledgeable, and friendly. Josh the maintenance manager is awesome as well. They all take care of things immediately if you have issues. I have not had to call twice for the same thing with them. Willow Creek apartments are well priced. There are some newer apartments close by off of Barker Road and they are a couple hundred dollars more for smaller apartments. W.C. is close to the freeway, restaurants, shopping, and activities like parks, movies and roller skating. They have a small dog play area on site, as well as a pool, tennis courts and a grilling area. We lived in the newest building, which is a pet friendly building. Yes, you can hear dogs barking. But I would much rather hear a dog parking periodically then loud music blasting from someone's apartment. Other than periodic music from some neighbors who didn't realize it was rude to play music that loud, we never heard anything else through the walls. Yes, we would hear doors close or people talking sometimes just outside in the hallway while sitting in the living room. But our next door neighbors had a baby and their child's room was on the other side of our living room and we never heard the baby cry. The only time we ever heard him crying was when we were in the hallway - like opening the door when we came home and the moment we walked into our apartment we couldn't hear him anymore. The grounds are kept up well. Since Ashley took over as manager, she has been taking care of many things to make the grounds more presentable and safe. If there is a light out, Josh will take care of it right away. One time a hot water heater was leaking in the hallway - I called to let them know and they were replacing it that very evening. The current staff is clearly very efficient and reliable. I would 100% recommend this complex to anyone looking for an apartment.

Relatively clean for now but neighbors keep feeding animals although reported to tye office. Mice…read moreare present. The grounds are no longer tranquil that once included a bridge and stream. Bridge has been gone over a year and the stream has been dried up for at least three years. Furthermore, there is debris and garbage in the stream. So many trees were torn down. There isn't any security measures in place. For instance, there aren't any security cameras or secure entries to the buildings. Construction is poor. Noise is terrible between the floors and walls. Management is forgetful. Any work is too much work for some maintenance team members. Coats can't be put in the cost closet because if a sleave bumps into the door, they fall off the hinges. They put very cheap contact paper on very old shelving in the kitchen and are claiming that I did. Also, there was water damage in the apartment at least three times because they couldn't figure out that the drainage hose for the air conditioner needed to drain into something. Bad experience. ​​

This company has rented a house next to us. And this tenant they have has garbage all over the…read morealley. We've contacted the company and they barely want to do anything about it. We've owned our home for the last 13 years. And the amount of animals this garbage has attracted has caused us to call an orkin tech. Now we are spending money for their tenants issues. Please be advise of this company. We've contacted our alderman as well as the City. There's still an issue. Do not use this company

This company ran the property I rent from and are the absolute most unprofessional, rudest,…read moredemeaning group of people I have ever experienced !! They are consistent when it comes to needing something from you ( like re-signing the lease 2 months in advance ) but when you need something - never expect a quick response. Phone calls, emails are NOT responded to - and specifically - an Amanda that works here is the worst of the worst. Rude, degrading, short, and unprofessional. They raised my rent $60 !!!!!!!!!!!! on my 3rd year of renting from them. They raised their late fee from $25 to $100 !!!!!!!!!! Also - planned to charge people $50 to RE-SIGN another lease !!!!! Most money hungry company ever dealt with. Luckily a new company has come in and taken over and I am RELIEVED !!!!! AVOID THIS COMPANY AT ALL COSTS !!!!!

I called and they have no voicemail or menu or any way to reach a real person. Avoid these people…read morelike the plague!!!

Although I ended up going a different route to find my apartment, when I was working with My…read moreDwelling, it was a good experience. Chris (I think) took the time to hear what I was looking for, and even though what he had available wasn't a slam dunk, he still took the time to show me some options. What was available at the time was a little more than I wanted to spend, but when I look to move again, the first people I'll talk to is My Dwelling.

Decker Properties: overpriced, cheap updates, poor communication renter needs ignored.read more

I have lived at this property for 11 years. They were nice when they were first build, fair price…read morepoint, non smoking, clean building so on. well since Jennifer came it's gone down hill. people do whatever they want, they smoke, they make noise all hours of the night and oh you can send proof all you want but if she doesn't know how to use the sound app your out of luck. The price has increased to an insane amount. And no Dave Decker we are not conducive to the area and stop using inflation as your excuse nobody else increases the rent like you do. trust me I have done my research you have us priced like Sun Prairie or even Brookfield.They have not put any money back into this units in 11 years. oh excuse me they did replace the hallway carpet and paint the hallway. That's worth the over $500 increase the past few years. So if your thinking of renting here Don't there are some new ones on the edge of town coming and another set in Beaver Dam by that same owner and they are Very sound proof.

do not hire this real estate management co. out of hundreds of residents in our condo association,…read morethe greater majority has had unaddressed maintenance requests and inquires for almost 2 years. we are looking for a replacement agency. it's as if this one does not exist for anything other than to collect money. disgust and outrage.

Outrage is the only word for a person or place who would take advantage of a disabled veteran with…read morePTSD from Vietnam on fixed income by soliciting him to complete an application with him online when he is not computer literate requiring a deposit of $925 a month and refusal to return said deposit claiming he didn't ask for it within 3 days. He was ill and hospitalized thus the delay in attempting to have funds returned. My brother in law was fully taken advantage of, did not complete the computer lease sent to me with any family member as insinuated, doesn't own a computer and thought he would have his security deposit of $925 returned when he found a place closer to his daughter. My sister is disabled and their income is sparse, to say the least. Ben is a thief and scumbag to not be willing to return the funds after numerous attempts. Keeping the same apartment as available to seize the next sucker and take their money as well. Documents were not completed with anyone in the family as we verified, and had to have been with Ben or office manager. When my brother in-law attempted to contact them for a refund, messages were ignored and not returned, thus giving them time to avoid a refund. The next excuse was person my brother in law worked with no longer worked there and they would have to look into the processing of his check. Once again giving them ample time to claim 3 day waiting period was exceeded. I am shocked that with these reviews no further action has been taken against this company and Ben. I have reported it to Elder Abuse, Veterans Administration and will continue even after the time that has passed to be sure others are not out $925 as my sister and brother in law are as a result of unethical practices and preying on the disabled and elderly.